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Product Assurance Manager Jobs (NOW HIRING)

Globe Telecom, Inc.

Product Assurance Manager

Globe, AZ · On-site

Product Quality & Assurance Management * Analytical Thinking & Insight Generation * Failure Scenario & Risk Assessment * Stakeholder Communication & Influence * Cross-Functional Collaboration HIRING ...

TCOM, L.P.

Product Assurance Engineer

Sioux Falls, SD · On-site

The Product Assurance Engineer is responsible for providing independent engineering assurance that ... Management throughout product development. * Participate in design reviews to improve product ...

TCOM, L.P.

Product Assurance Engineer

Sioux Falls, SD · On-site

The Product Assurance Engineer is responsible for providing independent engineering assurance that ... Management throughout product development. * Participate in design reviews to improve product ...

Globalstar

Product Assurance Engineer

Covington, LA · On-site

The Product Assurance Engineer plans, develops, and conducts tests on electronic components ... Defect Management: * Log, track, and triage defects using a bug tracking system with clear ...

Globalstar

Product Assurance Engineer

Covington, LA · On-site

The Product Assurance Engineer plans, develops, and conducts tests on electronic components ... Defect Management: * Log, track, and triage defects using a bug tracking system with clear ...

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Product Assurance Manager information

See salary details

$62K

$119.8K

$166K

How much do product assurance manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for product assurance manager in the United States is $119,772.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,500.00 and $138,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a product assurance manager?

To thrive as a Product Assurance Manager, you need expertise in quality management systems, risk assessment, and industry regulations, often backed by a degree in engineering or a related field. Familiarity with ISO standards, quality assurance software, and auditing tools is typically required, and certifications such as Six Sigma or ASQ are highly valued. Strong leadership, problem-solving abilities, and effective communication help ensure cross-functional collaboration and issue resolution. These skills are critical to maintaining product quality, regulatory compliance, and overall customer satisfaction.

What are some common challenges faced by product assurance managers when coordinating cross-functional teams?

Product Assurance Managers often collaborate with engineering, manufacturing, and quality teams to ensure products meet strict standards. A key challenge is aligning different departments around quality objectives while balancing tight project timelines. They must effectively communicate requirements, mediate between conflicting priorities, and proactively address potential issues before they impact product delivery. Developing strong relationships and fostering a culture of continuous improvement are crucial to success in this role.

What is the difference between Product Assurance Manager vs Quality Assurance Manager?

AspectProduct Assurance ManagerQuality Assurance Manager
Primary FocusEnsuring product compliance, reliability, and safety throughout development and productionMaintaining and improving overall product quality and adherence to standards
CertificationsPossibly includes certifications like ASQ CQE, PMPOften holds certifications like Six Sigma, CQE
Work EnvironmentCollaborates with engineering, manufacturing, and suppliersWorks across departments to implement quality systems
Industry UsageCommon in manufacturing, aerospace, automotiveWidely used in manufacturing, software, healthcare

The Product Assurance Manager focuses on ensuring the safety, reliability, and compliance of products throughout their lifecycle, often working closely with engineering teams. The Quality Assurance Manager emphasizes establishing quality standards and processes to improve overall product quality. While both roles aim to deliver high-quality products, their scope and focus areas differ slightly, with the Product Assurance Manager more involved in compliance and reliability aspects.

Is a degree needed to be a product assurance manager?

A degree is often preferred for a product assurance manager role, typically in engineering, quality assurance, or related fields. However, extensive experience, industry certifications, and strong technical skills can sometimes substitute for formal education. Employers value practical knowledge of quality standards and risk management tools regardless of degree requirements.

What is a product assurance manager?

A product assurance manager is responsible for ensuring that products meet quality, safety, and reliability standards throughout the development and manufacturing process. They develop testing procedures, oversee quality control, and coordinate with engineering and production teams to address issues and improve product performance. Certification in quality management systems like ISO 9001 is often beneficial for this role.

What cities are hiring for Product Assurance Manager jobs?

Cities with the most Product Assurance Manager job openings:

What states have the most Product Assurance Manager jobs?

States with the most job openings for Product Assurance Manager jobs include:

What are popular job titles related to Product Assurance Manager jobs?

For Product Assurance Manager jobs, the most frequently searched job titles are:

Product Assurance Manager jobs near you
Infographic showing various Product Assurance Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $119,772 per year, or $57.6 per hour.

Product Assurance Manager

Globe, AZ • On-site

Globe Telecom, Inc.
See more jobs at Globe Telecom, Inc.external

Full-time

Re-posted 8 days ago

Key responsibilities

  • Define product assurance scope and acceptance criteria, including customer journeys and failure scenarios.

  • Conduct failure scenario handling and experience reviews to validate error handling and negative scenarios.

  • Analyze assurance findings and operational signals to identify potential defects, recurring issues, and product risks.

Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description Own product-level assurance for assigned product lines by defining assurance scope and acceptance criteria, validating product experience through continuous assurance testing and failure scenario reviews, analyzing assurance findings, and escalating risks and recommendations to support product quality and customer experience.

DUTIES AND RESPONSIBILITIES

  • Define Product Assurance scope and acceptance criteria by specifying product constructs, customer journeys, experience expectations, and priority failure scenarios for assigned product lines..

  • Define and maintain comprehensive assurance coverage across product behavior, entitlement, provisioning, charging, and customer experience, covering happy paths, edge cases, and negative scenarios.

  • Conduct Failure Scenario Handling and Experience Reviews for critical programs and platforms to validate error handling, customer messaging, operational visibility, and handling of negative scenarios that may impact product experience.

  • Define and maintain continuous assurance coverage by working with the Test Squad to ensure automated testing reflects approved product constructs, customer journeys, and experience expectations, while progressively strengthening in-house capability to define, manage, and sustain assurance automation.

  • Analyze assurance findings and operational signals (test results, MORs, VoC, known issues), leveraging technical understanding, expert judgment, and AI-enabled analysis to identify potential defects, recurring issues, experience gaps, and emerging product risks.

  • Support development of internal assurance capability by contributing to automation definition, test scenario design, and adoption of analytics or AI-enabled approaches that strengthen assurance effectiveness and long-term sustainability.

  • Escalate high-severity findings and urgent experience risks promptly to Product Owners and Operations, providing assurance inputs and recommendations to support prioritization and corrective action.

  • Maintain visibility of assurance findings and agreed action status by validating results through assurance checks and reporting insights, risks, and recommendations through dashboards and governance forums.

TOP DELIVERABLES

  • Product Assurance Scope & Acceptance Criteria

  • Failure Scenario Review Findings & Recommendations

  • Continuous Assurance Coverage & Validation Results

  • Automation Definition & Assurance Capability Development

  • Assurance Insights, Risks & Improvement Recommendations

KPIs

  • Completion and approval of Product Assurance scope and acceptance criteria for assigned product lines, covering priority journeys, experience expectations, and failure scenarios.

  • Establishment and maintenance of continuous assurance validation for prioritized products and customer journeys aligned with approved assurance scope.

  • Timely completion of Failure Scenario Handling and Experience Reviews for critical programs and identified product risks.

  • Timely reporting of assurance findings, risks, and improvement recommendations through agreed dashboards and governance forums.

  • Identification and escalation of product issues and experience risks ahead of customer complaint or ticket escalation trends.

COMPETENCIES

  • Customer & Product Experience Orientation

  • Product Quality & Assurance Management

  • Analytical Thinking & Insight Generation

  • Failure Scenario & Risk Assessment

  • Stakeholder Communication & Influence

  • Cross-Functional Collaboration

HIRING REQUIREMENTS

Experience

  • 7+ years of experience in Product Assurance, Testing, Quality Assurance, Product Management, Technology, Delivery, Operations, or related functions

  • Experience supporting or validating digital, telco, or customer-facing products and services

  • Experience working across Product, Technology, and Operations teams

  • Experience in automation testing, technical solution environments, or assurance tooling is preferred

Knowledge / Skills

  • Understanding of product lifecycle, customer journeys, and product experience quality concepts

  • Familiarity with testing, automation, or assurance practices including negative scenarios and edge cases

  • Technical appreciation of platform behavior, integrations, and failure scenarios

  • Ability to analyze findings and communicate actionable recommendations

  • Strong stakeholder management and communication skills

  • Exposure to analytics, AI-enabled tools, or data-driven assurance approaches is an advantage

Preferred/Advantage

  • Experience in automation testing, assurance tools, or analytics platform

  • Experience in telecom, digital products, or customer-facing platforms

Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

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