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Procurement Customer Service Representative Jobs

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

Xcel

Be Seen First

CSR - Customer Service Rep

Louisville, KY · On-site

$20 - $30/hr (+ commission)

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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Procurement Customer Service Representative information

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$13

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$55

How much do procurement customer service representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for procurement customer service representative in the United States is $32.92, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $37.50 per hour, depending on experience, location, and employer.

What is the difference between Procurement Customer Service Representative vs Procurement Specialist?

AspectProcurement Customer Service RepresentativeProcurement Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationBachelor's degree in supply chain, business, or related field; certifications like CPSM are common
Work EnvironmentOffice setting, interacting with suppliers and internal teamsOffice or warehouse, involved in sourcing and procurement processes
Employer & Industry UsageRetail, manufacturing, logistics companiesCorporate procurement departments across various industries
Search & Comparison IntentCustomer service, order support, procurement assistanceProcurement strategies, sourcing, supplier management

The main difference is that Procurement Customer Service Representatives focus on assisting customers and internal teams with procurement-related inquiries, while Procurement Specialists handle sourcing, supplier negotiations, and procurement strategies. Both roles are essential in supply chain operations but differ in scope and responsibilities.

Is procurement a high stress job?

Procurement customer service representatives often work in fast-paced environments that require attention to detail and strong communication skills. While some tasks can be stressful due to deadlines or supplier issues, overall stress levels depend on the company, workload, and individual coping strategies.

What does a procurement customer service representative do?

A procurement customer service representative assists clients and internal teams by processing purchase orders, tracking deliveries, resolving supply issues, and providing product or service information. They often use procurement software and maintain good communication to ensure timely and accurate procurement operations.

What qualifications do I need for procurement customer service representative?

A procurement customer service representative typically needs a high school diploma or equivalent, with some roles preferring an associate's or bachelor's degree in business, supply chain management, or related fields. Strong communication, organizational skills, and proficiency with procurement software or tools are important, along with experience in customer service or purchasing processes.

What cities are hiring for Procurement Customer Service Representative jobs?

Cities with the most Procurement Customer Service Representative job openings:

What states have the most Procurement Customer Service Representative jobs?

States with the most job openings for Procurement Customer Service Representative jobs include:

What are popular job titles related to Procurement Customer Service Representative jobs?

For Procurement Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Procurement Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $68,472 per year, or $32.9 per hour.

CSR Customer Service Representative

Little Rock, AR • On-site

Gas Express LLC
Retail • 51 - 200 employees
Learn more about Gas Express LLCexternal

$13 - $17.75/hr

Full-time

Re-posted 17 hours ago

Job description

Description:

Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the

Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.


Essential Sales Duties and Responsibilities

  •  Provide Excellent Customer Service Skills in all interactions
  •  Ensure all Cash handling policies are followed explicitly.
  •  Restock all store items as directed by Store Manager or customer needs.
  •  Plus sell to every Customer, regardless of what they purchase.
  •  Perform all duties related to serving our customers.
  •  Provide training assistance to new CSR’s.
  •  Provide prompt, courteous customer service and resolve customer issues on shift.
  •  Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  •  Front and face all product to create a visually attractive display for our customers
  •  Review, complete and suggest changes to all build-to’s.
  •  Provide feedback for the fast food service area of the store.
  •  Complete reports assigned by the Store Manager.
  •  Accept applications to be considered for employment.
  •  Follow company procedures when working with vendors including checking in order and verifying quantities.
  •  Adhere to all company policies and procedures.
  •  Prepare and finalize shift close-out reports.
  •  Inspect store facilities/equipment for safety, cleanliness and proper working order.
  •  Complete all price changes and promotional price changes.
  •  Document and report a safety incident or injury.
  •  Document and report a maintenance request.
  •  The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.
Requirements:

Minimum Qualifications and Prerequisites

  •  High School diploma or GED preferred.
  •  Outstanding customer service skills.
  •  Have reliable transportation and can arrive at the store on time.
  •  Has a positive attitude and promotes the company and is a team player.
  •  Must have basic computer skills.
  •  Must be well organized and manages time well.
  •  Possess good people interaction skills.
  •  Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.