For this role, you must be someone with hands on experience in ProcessUnity and DocuSign administration and support. As the ideal candidate, you will be responsible for providing L2/L3 production ...
For this role, you must be someone with hands on experience in ProcessUnity and DocuSign administration and support. As the ideal candidate, you will be responsible for providing L2/L3 production ...
Associate Director, Source to Pay Technology
Boston, MA · On-site
$188K - $282K/yr
Experience with Source to Pay technologies (e.g., Contract Lifecycle Management platform (Icertis), Third-Party Risk Management platform (ProcessUnity), Electronic Signature platform (Docusign ...
New
Associate Director, Source to Pay Technology
Boston, MA · On-site
$188K - $282K/yr
Experience with Source to Pay technologies (e.g., Contract Lifecycle Management platform (Icertis), Third-Party Risk Management platform (ProcessUnity), Electronic Signature platform (Docusign ...
New
Senior Principal, Source to Pay Technology
Boston, MA · Hybrid
$188K - $282K/yr
Experience with Source to Pay technologies (e.g., Contract Lifecycle Management platform (Icertis), Third-Party Risk Management platform (ProcessUnity), Electronic Signature platform (Docusign ...
New
Senior Principal, Source to Pay Technology
Boston, MA · Hybrid
$188K - $282K/yr
Experience with Source to Pay technologies (e.g., Contract Lifecycle Management platform (Icertis), Third-Party Risk Management platform (ProcessUnity), Electronic Signature platform (Docusign ...
New
Experience with Source to Pay technologies (e.g., Contract Lifecycle Management platform (Icertis), Third-Party Risk Management platform (ProcessUnity), Electronic Signature platform (Docusign ...
New
Experience with Source to Pay technologies (e.g., Contract Lifecycle Management platform (Icertis), Third-Party Risk Management platform (ProcessUnity), Electronic Signature platform (Docusign ...
New
Processunity information
What are some common challenges faced by ProcessUnity administrators, and how can new hires best prepare for them?
ProcessUnity administrators often encounter challenges such as adapting the platform to unique organizational workflows, managing data integration with other systems, and ensuring user adoption across departments. New hires can best prepare by familiarizing themselves with ProcessUnity's configuration options, staying up-to-date on platform updates, and actively communicating with stakeholders to understand their process needs. Proactive learning and collaboration with IT and risk management teams are key to overcoming these challenges and ensuring a smooth implementation.
What are the key skills and qualifications needed to thrive as a ProcessUnity Administrator, and why are they important?
To thrive as a ProcessUnity Administrator, you need a strong understanding of risk management principles, business process analysis, and experience in governance, risk, and compliance (GRC) frameworks, often supported by a degree in business or IT. Familiarity with the ProcessUnity platform, data integration tools, and relevant certifications such as ProcessUnity Certified Administrator are typically required. Excellent problem-solving, communication, and stakeholder management skills help you effectively implement and support risk management solutions. These skills ensure efficient GRC processes, accurate risk assessment, and successful adoption of the ProcessUnity platform within an organization.
What is ProcessUnity and what does a ProcessUnity specialist do?
ProcessUnity is a cloud-based risk and compliance management platform that helps organizations manage third-party risk, policy, and compliance processes. A ProcessUnity specialist is responsible for implementing, configuring, and maintaining the ProcessUnity platform to suit an organization's needs. They often work with stakeholders to design workflows, manage vendor assessments, and ensure regulatory compliance. Specialists also provide user training, support, and may analyze data to improve risk management strategies.
What are popular job titles related to Processunity jobs in Massachusetts? For Processunity jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Processunity jobs in Massachusetts look for? The top searched job categories for Processunity jobs in Massachusetts are:
Other
Medical, Dental, Vision, Life, Retirement
Posted 10 days ago
Job description
Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking an Application Support Engineer ? Process Unity & DocuSign for our client in the IT-Services domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position, and the client is looking for someone to start immediately.
Duration: 6+ Months Contract
Location: Boston, MA (Hybrid)
Salary: Best in the Market
Role: Application Support Engineer ? Process Unity & DocuSign
Primary Skills: SaaS application administration, troubleshooting, and platform management
Role Description: The Application Support Engineer ? Process Unity & DocuSign must have 2-5+ years of experience. For this role, you must be someone with hands on experience in ProcessUnity and DocuSign administration and support.
As the ideal candidate, you will be responsible for providing L2/L3 production support, implementing platform enhancements, managing configurations and integrations, maintaining technical documentation, and overseeing platform upgrades, patches, and releases. This role requires a strong technical background in SaaS application administration, troubleshooting, and platform management.
Responsibilities:
- Provide L2/L3 production support for ProcessUnity and DocuSign applications, resolving complex incidents and service requests within defined SLAs.
- Investigate, troubleshoot, and perform root cause analysis for application issues and implement permanent resolutions.
- Design, configure, and implement enhancements in ProcessUnity, including workflows, forms, questionnaires, user roles, permissions, integrations, and platform configurations.
- Configure and administer DocuSign, including account provisioning, user management, templates, workflows, permissions, and platform settings.
- Support integrations between ProcessUnity, DocuSign, and other enterprise applications using APIs, SSO, or middleware where applicable.
Qualifications:
- 5+ years of experience supporting enterprise SaaS applications.
- Hands-on experience administering and supporting ProcessUnity.
- Hands-on experience administering DocuSign (eSignature and/or CLM preferred).
- Experience providing L2/L3 application support in a production environment.
Education: Bachelor?s degree in computer science or any IT related field.
Experience: Minimum 2-5+ years of experience
Relocation: This position will not cover relocation expenses
Travel: No
Local Preferred: Yes
Note: Must be able to work on a W2 basis (No C2C)
Recruiter Name: Veena Grover
Recruiter Phone:
Benefits:
We have various coverages and additional benefits to choose from:
- Medical, Dental (Including Ortho) & Vision Insurance (Option to Enroll).
- Paid Leaves (Wherever applicable).
- Life & Disability Coverage (Upon eligibility).
- 401K Option, Education Assistance Program and more.
Mastech Digital is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
#Mastech1
Minimum Education Required: Bachelor
Years of Experience Required: More than 5 years
Expected Travel Time: None
About Mastech Digital
Sourced by ZipRecruiter
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
Moon Township, PA, US
Year founded
1986