Processor Assistant Jobs in Atlanta, GA (NOW HIRING)

Job Summary
The Part-Time Admissions Processor and CRM Assistant supports Atlanta Metropolitan State College's Office of Recruitment and Admissions by assisting with both application processing and outreach efforts. This role provides administrative support for admissions applications, student record management, and frontline customer service while also participating in limited recruitment and engagement activities. The position works under the supervision of the Assistant Director of Recruitment and Admissions and collaborates with full-time staff to ensure prospective students receive accurate information and a positive admissions experience.
Responsibilities

• Process undergraduate applications, including downloading and reviewing supporting documentation (transcripts, residency forms, fee payments, etc.).
• Enter and update applicant data in Element 451 and other admissions systems while maintaining confidentiality (FERPA, HIPAA).
• Download official transcripts from third-party sites and upload them into Banner Document Management System
• Monitor application status, track incomplete applications, and follow up with applicants to obtain missing documents.
• Respond to general inquiries from prospective students and parents regarding admissions processes, application status, deadlines, and basic financial aid information via phone, email, and in person.
• Check and manage the Admissions email account , responding to inquiries and routing messages to appropriate staff when necessary.
• Provide basic support during recruitment events, campus tours, and information sessions (occasional evenings/weekends may be required).
• Enter and update applicant data into the admissions system; maintain accurate and confidential student records
• Assist in tracking incomplete applications and communicating with applicants to obtain missing documents

Required Qualifications
Required Qualifications:

• High school diploma and at least two years of administrative or customer service experience; or associate degree with relevant experience
• Strong written and verbal communication skills
• Excellent organizational and time management abilities
• Attention to detail and accuracy in data entry
• Ability to work independently and manage time effectively

Preferred Qualifications
Additional Preferred Qualifications
- Banner software experience
-Bilingual
Preferred Experience
A working knowledge of BANNER and/or a CRM with the ability to independently operate efficiently within multiple and sometimes complicated computer software systems simultaneously.
Proposed Salary
$24.00 per hour
Knowledge, Skills, & Abilities
ABILITIES
Guidelines include college policies and procedures, departmental policies, NACAC policies and procedures, and Board of Regents policies and procedures. These guidelines require judgment, selection, and interpretation in application.
KNOWLEDGE
-Considerable knowledge of college recruiting, admission policies and procedures
-Effective organizational and communication skills
- Excellent customer service skills
- Ability to operate efficiently within multiple and sometimes complicated computer software programs, including BANNER
- Working knowledge of Microsoft Office programs
- The ability to work autonomously while multi-task in a high-stress environment
- Ability to establish and maintain effective working relations with prospective students, parents, administrators, high school personnel, faculty, staff, the general public, and admitted students
- Strong interpersonal and writing skills, including public speaking skills and the ability to present the College in a positive way to diverse populations.
- Knowledge of methods of compiling, organizing, and analyzing data.
- Prior experience working in a higher education setting
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Conditions of Employment
Offers of employment are contingent upon completion of a background investigation, including a criminal background check; demonstrating your eligibility for employment with Atlanta Metropolitan State College, as determined by Atlanta Metropolitan State College in its sole discretion; confirmation of the credentials and employment history reflected in your application materials; and if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Conditions of Employment
Offers of employment are subject to federal and state laws, as well as the statutes, rules, and regulations of this institution, and the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG).
Equal Employment Opportunity
Atlanta Metropolitan State College is an equal employment opportunity employer. Atlanta Metropolitan State College does not discriminate on the basis of race, color, religion, sex, national origin, disability, age or military/veteran status.
Equal Employment Opportunity
Atlanta Metropolitan State College (AMSC) is an equal employment, equal access, and equal opportunity employer. It is the policy of the AMSC to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).
For questions or more detailed information regarding this policy please contact the AMSC's Human Resources at 404.756.4047.
Background Check
Offers of employment are subject to a background investigation, including criminal records history, to determine eligibility for employment. Additionally, credentials and employment history stated in your application materials are also subject to verification.
For certain positions, a satisfactory credit check, MVR, or other relevant investigations may also be conducted.
Accommodations
The physical demands are representative of those required of an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to enable individuals with disabilities to perform job functions.
Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources.