Processing Manager Jobs in Edmonton, AB (NOW HIRING)

This posting is for one (1) Temporary Full-Time that may continue until February 2028

The Edmonton Police Service requires an individual with excellent customer service skills and attention to detail to assume the following responsibilities within a fast-paced environment. Responsibilities include:

• Conducting NicheUA, CPIC, JOIN, PSP, CCIS, and NCIC checks to process enhanced security checks for all areas of the EPS including Human Resources, Facilities Management Branch, Volunteers, I.T., Victim Services Unit, Zebra Centre and others.
• Processing each applicant and all listed family members, in-laws, roommates on NicheUA, CPIC, JOIN, PSP, and CCIS. (NCIC when applicable).
• Completing analysis and research on each enhanced security clearance.
• Providing information and direction on enhanced security clearance.
• Retrieving and sending CPIC messages.
• Corresponding with external policing agencies and partners to recover intelligence.
• Compiling and reviewing intelligence for reporting.
• Composing correspondence to government and private agencies, typing memos, reports and other documents required to complete enhanced security clearances.
• Maintaining various databases using Excel.
• Performing general office duties, including collecting and distributing mail, maintaining the filing system and photocopying/scanning.
• Proven customer service.
• Performing other related duties as required.

• Completion of grade twelve (12) including business subjects related to word and information processing and training in microcomputer applications or completion of an approved certificate program. A minimum of three (3) years progressively responsible supervisory and diversified word and/or information processing experience.
• Experience working with the general public.
• Proficiency with Microsoft Word, Excel, Access and Outlook.
• Experience in NicheUA, CPIC, BWI, PSP, CCIS, JOIN and IAPro.
• Knowledge of the Criminal Code, Criminal Records Act, and Provincial Legislation related to court proceedings and FOIPP would be an asset.

Hours of Work: 40 hours per week. 8 hours per day between 0730-1600 hours, Monday through Friday.
Salary Range: 21B, Salary Grade: 013, $28.64 - $35.92 (Hourly), $2,291.80 - $2,873.80 (Bi-Weekly), $59,814.94 - $75,005.14 (Annually).   The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.
General:

• The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
• We are an equal opportunity employer.  We welcome diversity and encourage applications from all qualified individuals.
• Include a current resume and covering letter with your online application. 
• Please note that option to work remotely is not available at this time. 
• Applicants may be tested.
• As part of your pre-hire screening, you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances, exigent or otherwise, as required by Human Resources Division.

Applicants who have completed post secondary education of Canada are encouraged to obtain an assessment of their credentials through the International Qualifications Assessment Service (IQAS) (https://www.alberta.ca/international-qualifications-assessment.aspx) or another recognized Canadian credential evaluation service. For a list of designated evaluators, please visit the Alliance Credential Evaluation Service of Canada. Including an IQAS certificate or other credentials assessment certificate from a recognized Canadian credential evaluation service with your application is recommended to support the evaluation of the applicant's educational qualifications.

The Province of Alberta is a party to the Federal Agreement on Internal Trade, the Trade, Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan.  All of these agreements promote labour mobility between the Provinces.  Applicants may obtain information regarding recognition of extra provincial credentials at www.newwestpartnershiptrade.ca.

Edmonton rests in the heart of treaty six territory in Alberta and the homelands of the Metis Nation.

HR Technician: CS