NCDIT - ITSM Change Process Manager - Junior (810453) * Start Date: 09/01/2026 * End Date: 06/30/2027 * No New Submittals: 09/04/2026 * Work Location/Mode: Hybrid (Onsite once a week to twice a month ...
NCDIT - ITSM Change Process Manager - Junior (810453) * Start Date: 09/01/2026 * End Date: 06/30/2027 * No New Submittals: 09/04/2026 * Work Location/Mode: Hybrid (Onsite once a week to twice a month ...
NCDIT-ITSM Change Process Manager 810453 Location : Raleigh, NC Duration : 9 + Months Description : The ITSM Change Process Manager is responsible for the governance, oversight, and continual ...
NCDIT-ITSM Change Process Manager 810453 Location : Raleigh, NC Duration : 9 + Months Description : The ITSM Change Process Manager is responsible for the governance, oversight, and continual ...
The ITSM Change Process Manager is responsible for the governance, oversight, and continual improvement of the enterprise Change Management process, helping ensure changes to the IT environment are ...
The ITSM Change Process Manager is responsible for the governance, oversight, and continual improvement of the enterprise Change Management process, helping ensure changes to the IT environment are ...
The ITSM Change Process Manager is responsible for the governance, oversight, and continual improvement of the enterprise Change Management process. This is a hybrid position that will require the ...
The ITSM Change Process Manager is responsible for the governance, oversight, and continual improvement of the enterprise Change Management process. This is a hybrid position that will require the ...
ITSM Change Process Manager - Junior (Hybrid) Location: Raleigh, NC Duration: 10 Months with possible extension The ITSM Change Process Manager is responsible for the governance, oversight, and ...
New
ITSM Change Process Manager - Junior (Hybrid) Location: Raleigh, NC Duration: 10 Months with possible extension The ITSM Change Process Manager is responsible for the governance, oversight, and ...
New
ITSM Change Process Manager - Junior, Raleigh, NC, US
Raleigh, NC · On-site
$90 - $150/hr
ITSM Change Process Manager, Raleigh, NC, USITSM Change Process Manager - Junior The ITSM Change ... We support immediate Green Card processing, if required #J-18808-Ljbffr
New
ITSM Change Process Manager - Junior, Raleigh, NC, US
Raleigh, NC · On-site
$90 - $150/hr
ITSM Change Process Manager, Raleigh, NC, USITSM Change Process Manager - Junior The ITSM Change ... We support immediate Green Card processing, if required #J-18808-Ljbffr
New
Memorabilia Processing Clerk
Durham, NC · On-site
$19 - $22/hr
Accurate processing of inbound signing items accurate reconciliation of signed items, Quality ... INTERACTION This position will interact closely with the UDA Production Manager, Warehouse Clerk ...
Quick apply
Memorabilia Processing Clerk
Durham, NC · On-site
$19 - $22/hr
Accurate processing of inbound signing items accurate reconciliation of signed items, Quality ... INTERACTION This position will interact closely with the UDA Production Manager, Warehouse Clerk ...
PROCESSING SPECIALIST I
Durham, NC · On-site
PROCESSING SPECIALIST (REMOTE) We're Palco ... We provide the management, support, and systems behind self-directed programs--the services that ...
New
PROCESSING SPECIALIST I
Durham, NC · On-site
PROCESSING SPECIALIST (REMOTE) We're Palco ... We provide the management, support, and systems behind self-directed programs--the services that ...
New
Memorabilia Processing Clerk
Durham, NC · On-site
$19 - $22/hr
Accurate processing of inbound signing items accurate reconciliation of signed items, Quality ... INTERACTION This position will interact closely with the UDA Production Manager, Warehouse Clerk ...
Quick apply
Memorabilia Processing Clerk
Durham, NC · On-site
$19 - $22/hr
Accurate processing of inbound signing items accurate reconciliation of signed items, Quality ... INTERACTION This position will interact closely with the UDA Production Manager, Warehouse Clerk ...
Specialist, Client Processing
Raleigh, NC · On-site
Process a high volume of client transactions and account-related requests in accordance with ... manage multiple priorities in a deadline-driven environment. Client-focused mindset with sound ...
Specialist, Client Processing
Raleigh, NC · On-site
Process a high volume of client transactions and account-related requests in accordance with ... manage multiple priorities in a deadline-driven environment. Client-focused mindset with sound ...
Sterile Processing Educator
Durham, NC · On-site
Facilitates individual, team and department performance management that include competency development and evaluation, change management processes, work and accountability processes, performance ...
Sterile Processing Educator
Durham, NC · On-site
Facilitates individual, team and department performance management that include competency development and evaluation, change management processes, work and accountability processes, performance ...
Specialist, Client Processing
Raleigh, NC · On-site +1
We're seeking a future team member for the role of Specialist, Client Processing Representative ... to manage multiple priorities in a deadline-driven environment. • Client-focused mindset with ...
Specialist, Client Processing
Raleigh, NC · On-site +1
We're seeking a future team member for the role of Specialist, Client Processing Representative ... to manage multiple priorities in a deadline-driven environment. • Client-focused mindset with ...
Sterile Processing Educator
Durham, NC · On-site
Facilitates individual, team and department performance management that include competency development and evaluation, change management processes, work and accountability processes, performance ...
Sterile Processing Educator
Durham, NC · On-site
Facilitates individual, team and department performance management that include competency development and evaluation, change management processes, work and accountability processes, performance ...
Sterile Processing Educator
Durham, NC · On-site
Facilitates individual, team and department performance management that include competency development and evaluation, change management processes, work and accountability processes, performance ...
Sterile Processing Educator
Durham, NC · On-site
Facilitates individual, team and department performance management that include competency development and evaluation, change management processes, work and accountability processes, performance ...
Sterile Processing Educator
Durham, NC · On-site
Facilitates individual, team and department performance management that include competency development and evaluation, change management processes, work and accountability processes, performance ...
Sterile Processing Educator
Durham, NC · On-site
Facilitates individual, team and department performance management that include competency development and evaluation, change management processes, work and accountability processes, performance ...
Sterile Processing Assistant
Raleigh, NC · On-site
$39K - $42K/yr
Sterile Processing & Instrument Reprocessing: * Provide sterile processing support for the ... Maintain and manage surgical instrumentation, implant inventory, and component lists within ISIP ...
Sterile Processing Assistant
Raleigh, NC · On-site
$39K - $42K/yr
Sterile Processing & Instrument Reprocessing: * Provide sterile processing support for the ... Maintain and manage surgical instrumentation, implant inventory, and component lists within ISIP ...
Job#: 3049053 ITSM Change Process Manager (Raleigh, NC Hybrid) Location: Raleigh, North Carolina (Hybrid) Role Overview The ITSM Change Process Manager is responsible for the governance, oversight ...
New
Job#: 3049053 ITSM Change Process Manager (Raleigh, NC Hybrid) Location: Raleigh, North Carolina (Hybrid) Role Overview The ITSM Change Process Manager is responsible for the governance, oversight ...
New
ITSM Change Process Manager (Raleigh, NC Hybrid)
Raleigh, NC · On-site
$110 - $150/hr
ITSM Change Process Manager (Raleigh, NC Hybrid) Location: Raleigh, North Carolina (Hybrid) Role Overview The ITSM Change Process Manager is responsible for the governance, oversight, and continual ...
New
ITSM Change Process Manager (Raleigh, NC Hybrid)
Raleigh, NC · On-site
$110 - $150/hr
ITSM Change Process Manager (Raleigh, NC Hybrid) Location: Raleigh, North Carolina (Hybrid) Role Overview The ITSM Change Process Manager is responsible for the governance, oversight, and continual ...
New
ITSM Change Process Manager - Junior Location: Raleigh, NC 27609 Client: State of North Carolina Duration: 12+ Months Seeking an ITSM Change Process Manager to govern and continually improve ...
New
ITSM Change Process Manager - Junior Location: Raleigh, NC 27609 Client: State of North Carolina Duration: 12+ Months Seeking an ITSM Change Process Manager to govern and continually improve ...
New
Process Supervisor
Haw River, NC · On-site
$70 - $90/hr
Reporting to the General Manager or Operations Manager, the Process Supervisor ensures maximum utilization of equipment, oversees or performs the scheduling and processing of product consistent with ...
Process Supervisor
Haw River, NC · On-site
$70 - $90/hr
Reporting to the General Manager or Operations Manager, the Process Supervisor ensures maximum utilization of equipment, oversees or performs the scheduling and processing of product consistent with ...
Processing Manager information
See Cary, NC salary details
$31.5K - $42.7K
7% of jobs
$42.7K - $53.8K
7% of jobs
$53.8K - $65K
9% of jobs
$65.7K is the 25th percentile. Wages below this are outliers.
$65K - $76.1K
12% of jobs
$76.1K - $87.3K
13% of jobs
The median wage is $88.8K / yr.
$87.3K - $98.5K
12% of jobs
$98.5K - $109.6K
11% of jobs
$114.4K is the 75th percentile. Wages above this are outliers.
$109.6K - $120.8K
11% of jobs
$120.8K - $131.9K
8% of jobs
$131.9K - $143.1K
5% of jobs
$143.1K - $154.2K
5% of jobs
$31.5K
$94.2K
$154.2K
How much do processing manager jobs pay per year?
What is a processing manager?
What are the key skills and qualifications needed to thrive as a processing manager, and why are they important?
What are some common challenges faced by processing managers in coordinating cross-departmental workflows?
What is the difference between Processing Manager vs Processing Supervisor?
| Aspect | Processing Manager | Processing Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, operations, or related field; certifications like Six Sigma are common | Often requires similar education, with experience in processing or operations; certifications may be preferred |
| Work Environment | Oversees multiple processing teams or departments, strategic planning, and process improvements | Manages daily processing activities, supervises staff, and ensures workflow efficiency |
| Industry Usage | Commonly used in banking, manufacturing, and logistics sectors | Frequent in banking, finance, and manufacturing industries |
The Processing Manager focuses on strategic oversight and process optimization across departments, while the Processing Supervisor handles daily operations and team supervision. Both roles require similar credentials and are integral to efficient processing workflows in various industries.
How much do processing managers make in the US?
What are the responsibilities of a processing manager?
What are the most commonly searched types of Processing jobs in Cary, NC?
The most popular types of Processing jobs in Cary, NC are:
What are popular job titles related to Processing Manager jobs in Cary, NC?
For Processing Manager jobs in Cary, NC, the most frequently searched job titles are:
What job categories do people searching Processing Manager jobs in Cary, NC look for?
The top searched job categories for Processing Manager jobs in Cary, NC are:
What cities near Cary, NC are hiring for Processing Manager jobs?
Cities near Cary, NC with the most Processing Manager job openings:

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Job description
- Start Date: 09/01/2026
- End Date: 06/30/2027
- No New Submittals: 09/04/2026
- Work Location/Mode: Hybrid (Onsite once a week to twice a month depending on the need)
The ITSM Change Process Manager is responsible for the governance, oversight, and continual improvement of the enterprise Change Management process. This role helps ensure changes to the IT environment are introduced in a controlled, coordinated, and secure manner with minimal disruption to business and IT services.
This position serves as the enterprise process owner for Change Management, establishing and maintaining change policies, standards, procedures, controls, and performance measures. The Change Process Manager oversees the end-to-end lifecycle of Standard, Normal, and Emergency Changes, including risk and impact assessment, authorization, scheduling, implementation oversight, post-implementation review, reporting, and closure.
You’ll work closely with service owners, technical teams, Incident, Problem, Configuration, Release Management, and leadership to balance the need for change with operational stability. You’ll also drive improvements through ServiceNow automation, analytics, governance, training, and adoption of ITIL Change Enablement best practices.
Key Responsibilities
- Functions as the enterprise authority governing Change Enablement across all NCDIT divisions and consolidated agencies - not only the process owner but the strategic leader for statewide change culture.
- Explicitly governs public-sector requirements, including SISM, audit controls, Expedited/Latent classifications, and high‐visibility changes affecting state services.
- Adds enterprise escalation authority, allowing CAB/ECAB decisions to move upward to DSCIO/SCIO when required.
- Integrates statewide Forward Schedule of Change governance, with cross‐agency conflict resolution and customer communication expectations.
- Expands role to lead ServiceNow modernization efforts, including automation restoration, risk scoring logic, CAB Workbench, dashboard design, and approval workflow improvements.
- Adds accountability for audit-ready documentation quality, ensuring Work Info records meet DIT’s documented requirements for Business Justification, Service Impact, Test/Install/Back‐Out plans, and Install Results.
- Integrates more robust cross-domain coordination, specifically addressing enterprise operational dependencies, known gaps, and risk hotspots.
- Strengthens oversight of change-related incidents and operational stability initiatives.
- Adds executive-level communication responsibilities for high-impact or emergency changes.
- Elevates training and coaching into organizational change leadership, advancing statewide maturity rather than team‐level competence.
- Establishes responsibility for strategic improvement initiatives, automation opportunities, and enterprise-level process redesign.
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field; or an equivalent combination of education and experience.
- 5+ years of experience supporting or managing ITSM processes, preferably Change, Release, Incident, Problem, or Configuration Management, with demonstrated experience in enterprise Change Management.
- Experience with ServiceNow or another enterprise ITSM/change management platform.
- Experience applying change governance, risk assessment, authorization and approval, scheduling, implementation, and compliance controls.
- Strong analytical, problem-solving, organizational, and stakeholder-management skills with the ability to manage priorities across a complex enterprise environment.
- ITIL v4 Foundation Certification or ability to obtain certification within 6 months of hire.
- ITIL Change Enablement/Change Management experience or related practitioner-level training.
- Experience leading and governing enterprise Change Management processes, including CAB and ECAB, within a large IT organization.
- Hands-on knowledge and experience running Change Management using ServiceNow, including Change Requests, approval workflows, change calendars, risk assessment, reporting, dashboards, and automation.
- Experience with ServiceNow CAB Workbench, including implementation, configuration, administration, or operational use, is highly preferred.
- Experience developing or improving ITSM policies, procedures, governance controls, metrics, and reporting.
- Working knowledge of Incident, Problem, Configuration/CMDB, Release, and Service Level Management practices.
- Understanding of deployment and implementation methodologies, project lifecycle concepts, and the software development lifecycle.
- Familiarity with audit, compliance, and IT control requirements.
- Experience working in public-sector or enterprise-scale IT environments.
- Strong written, verbal, facilitation, relationship-management, and executive communication skills.
- Ability to exercise independent judgment, analyze complex situations, and work effectively across technical and business teams.
About our Company
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:
Paid Holidays/Paid Time Off (PTO)
Medical/Dental Insurance Group
Accident/Critical Illness Insurance
Life Insurance
401 (K)
About Datasoft Technologies
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Greer, SC, US
Year founded
1994