Process Reliability Manager Jobs in Norfolk, VA (NOW HIRING)

Maintenance Reliability Technician  

Position Summary
The Maintenance Reliability Coordinator supports the Maintenance Manager in developing, implementing,
and sustaining an effective maintenance and reliability program across the facility. This role combines
coordination, technical support, and structured follow-through to improve equipment uptime, reduce
downtime, and strengthen maintenance execution across production, processing, packaging, warehouse,
utility, and facility systems.
The position is responsible for coordinating preventive maintenance activities, supporting equipment
reliability improvement, managing spare parts and maintenance records, coordinating vendors and
contractors, and helping ensure operational readiness for new equipment, line changes, and new product
introductions. The role also provides hands-on technical support as needed for troubleshooting, repairs,
startup activities, and facility upkeep in partnership with the Maintenance Manager and plant operations.
Essential Duties and Responsibilities
Maintenance Program Coordination
Support the Maintenance Manager in building, organizing, and improving the site maintenance program from
the ground up.
Coordinate the development, scheduling, and execution of preventive maintenance tasks across equipment,
utilities, and facility assets.
Maintain maintenance schedules, task frequencies, asset records, service histories, checklists, and work
instructions.
Help establish structured maintenance routines for daily, weekly, monthly, quarterly, and annual activities.
Track open maintenance actions and follow through to completion.
Preventive Maintenance and Reliability
Coordinate preventive and predictive maintenance activities to ensure work is completed on time, documented
correctly, and aligned with equipment criticality.
Support equipment condition monitoring and reliability efforts using appropriate tools and methods such as
inspections, trend review, vibration checks, thermal review, and other predictive practices where applicable.
Monitor overdue PMs, recurring failures, chronic equipment issues, and repeat downtime events.
Support root cause analysis and corrective and preventive actions for breakdowns and recurring mechanical or
electrical issues.
Help improve asset reliability, extend equipment life, and reduce unplanned downtime.
Hands-On Technical Support
Provide hands-on support for troubleshooting and repair of mechanical, electrical, pneumatic, and hydraulic
issues on production equipment and facility support systems as needed.
Assist with diagnosis and repair of motors, drives, sensors, controls, pumps, conveyors, bearings, gearboxes,
valves, and related components.
Support troubleshooting of PLC and automation-related equipment issues at the field level, including sensors,
motor controls, and I/O-related problems, in coordination with qualified resources as needed.
Perform or support lubrication, parts replacement, alignment, calibration, inspection, and other maintenance
activities in accordance with manufacturer recommendations and company procedures.
Support facility upkeep and maintenance tasks tied to building systems and infrastructure when required.
Downtime, OEE, and Performance Improvement

Track equipment downtime and maintenance-related losses by line, area, and asset.
Support collection and analysis of maintenance data related to breakdowns, minor stops, chronic losses, and
recurring failures.
Work with Operations and Production leadership to identify trends and opportunities to improve OEE through
better maintenance planning and equipment reliability.
Help develop practical reports, summaries, and action lists that drive follow-up and accountability.
Perform other projects / duties as assigned.
Spare Parts and Maintenance Inventory
Organize and maintain spare parts inventory for critical equipment and supporting systems.
Help identify critical spare parts, minimum stock levels, reorder points, and replacement priorities.
Track parts usage, availability, and open purchasing needs, and coordinate with Purchasing to support timely
replenishment.
Improve parts storage organization, labeling, equipment bills of material, and inventory accuracy.
Vendor and Contractor Coordination
Coordinate outside vendors, contractors, and service providers performing maintenance, repair, calibration,
installation, and project work.
Request and track quotations, service schedules, scope details, and completion status.
Ensure service visits are planned, communicated, documented, and followed through to closure.
Maintain vendor service records, manuals, certificates, and related technical documentation.
New Equipment, Projects, and Startup Readiness
Support installation, startup, commissioning, and handoff of new equipment and modified systems.
Help ensure new assets are incorporated into maintenance schedules, spare parts lists, technical files, and
service plans.
Coordinate collection of manuals, recommended spare parts, OEM maintenance instructions, and training
support for new assets.
Support maintenance readiness for new equipment introductions, line changes, packaging changes, and new
product launches.
Assist during trials and first production runs to help ensure equipment is mechanically ready and required
support items are available.
Documentation, Systems, and Compliance
Maintain accurate maintenance records, work orders, parts records, equipment histories, and service
documentation within applicable maintenance systems, CMMS tools, spreadsheets, or ERP platforms.
Support improvement of maintenance data quality, task closure discipline, and overall record accuracy.
Ensure maintenance activities and contractor work are aligned with site safety requirements, GMP
expectations, plant procedures, and applicable regulatory standards.
Promote clean, organized, and audit-ready maintenance shops, parts areas, and work zones.
Qualifications
High school diploma or GED required. Technical certification, trade training, or an associate degree in
industrial maintenance, electrical, mechanical, mechatronics, or related field preferred.
Minimum of 5 years of experience in industrial maintenance, maintenance planning, reliability, technical
operations support, or a related manufacturing environment. More extensive hands-on experience may be
accepted in place of formal education.
Experience coordinating preventive maintenance, troubleshooting production equipment, managing parts, and
working with outside vendors in a manufacturing environment.

Experience supporting equipment installation, startup, and commissioning activities preferred.
Experience in a regulated manufacturing environment preferred.
Knowledge, Skills, and Abilities
Strong understanding of preventive maintenance principles, maintenance planning, and equipment reliability.
Working knowledge of industrial mechanical and electrical systems, including motors, drives, controls,
conveyors, pumps, pneumatics, hydraulics, and utility support equipment.
Ability to read and interpret schematics, blueprints, manuals, parts breakdowns, and technical documentation.
Working knowledge of lockout-tagout, machine safety, and general maintenance safety practices.
Ability to analyze data, identify trends, and support practical improvement actions tied to downtime and
reliability.
Strong organizational, documentation, and follow-up skills.
Proficiency in Microsoft Excel, Word, email, and maintenance tracking systems or CMMS tools.
Ability to work independently while maintaining alignment with plant priorities and the Maintenance Manager.
Physical Requirements and Work Environment
Ability to work in a manufacturing environment with regular exposure to machinery, forklift traffic, noise,
changing temperatures, and production activity.
Ability to walk the facility regularly and perform a combination of floor support and administrative coordination
work.
Ability to stand, bend, climb stairs, climb ladders, and lift up to 50 pounds with or without assistance as
required by the role.
May require schedule flexibility to support equipment installations, startup activities, urgent repairs, vendor
visits, and special projects.
Key Performance Indicators
Preventive maintenance completion rate and overdue PM status.
Maintenance-related downtime and breakdown frequency.
Repeat failure reduction and corrective action follow-through.
Critical spare parts availability and parts inventory accuracy.
On-time vendor coordination and completion of external service work.
Maintenance readiness for new equipment, line changes, and startup activities.
Accuracy, completeness, and audit readiness of maintenance records.
Additional Information
PTO, holidays, health, dental, life insurance, and 401K participation. Equal Opportunity Employer.