Process Optimization Remote Jobs in Connecticut (NOW HIRING)

Are you a seasoned accounting leader who thrives on the challenge of building and optimizing accounting functions from the ground up?

Do you excel at the intersection of client service, financial strategy, and technology - delivering expert guidance that creates lasting impact?

Are you ready to own complex client onboarding projects while developing a high-performing team and driving meaningful process improvement?

We want you! Join ALC, a fast-growing, fully remote CFO Advisory, Outsourced Accounting, and HR Services firm. We are on a mission to 'WOW professionally and CARE personally' by providing expert guidance, people centric service, and custom solutions. We believe the combination of unmatched strategic thinking and experience, coupled with a caring human touch, is the key to success and allows us to bring clarity, confidence, and peace of mind to the growing organizations and business leaders we serve.

We're Seeking:

• Financial leaders with deep expertise in accounting systems and processes, ready to design and implement solutions that help entrepreneurial businesses scale.
• Strategic thinkers who bring strong financial acumen while tailoring approaches to fit each client's unique needs and long-term goals.
• People-first leaders who are passionate about mentoring their team, building a high-performing culture, and driving continuous improvement.
• Client relationship champions who take ownership of complex engagements, deliver WOW-worthy experiences, and proactively identify ways to deepen client partnerships.

Who We Are:

We are a passionate team serving privately held, entrepreneurial businesses across the U.S. Our domains span property management, real estate, data management, professional services, non-profits, and more.

Core Values We Live By:

• Speak Your Truth
• Get Sh*t Done
• Team Up
• Be Curious
• Choose Joy

As an Controller on our Implementation Team, you own the financial management and oversight of all client onboarding projects. Your role involves developing and implementing financial strategies, managing budgets, and ensuring compliance with financial policies during the implementation process. With a keen eye for detail and strategic financial acumen, you will lead the accounting team in achieving financial objectives, streamlining processes, and providing insightful financial analysis. Your ability to collaborate effectively with cross-functional teams will support the smooth integration of new clients and technologies. As a financial leader, you will also play a crucial role in enhancing client relationships through exceptional financial guidance and support, all in service of ALC's mission to Wow professionally and CARE personally.
This role is ideal for a strategic financial leader who thrives in complex, multi-client environments and is passionate about driving operational excellence, developing talent, and delivering an exceptional client experience.
Essential Duties / Responsibilities:

• Client Implementation & Onboarding:
• Direct end-to-end delivery of client onboarding projects, keeping the team accountable to timelines and budget
• Lead development and implementation of financial systems and processes aligned with client objectives
• Serve as the client's primary day-to-day contact during implementation; manage escalations and ensure alignment and satisfaction through handoff to MRR
• Oversee integration of new financial systems, ensuring smooth transitions and minimal client disruption
• Continuously evaluate and refine implementation strategies; train junior team members on advanced system functionality
• Accounting Oversight & Process Improvement
• Own financial statement quality control across all clients; resolve discrepancies independently and ensure accuracy and completeness of reconciliations before MRR handoff
• Oversee cleanup integrity; enforce accounting standards and resolve escalations
• Develop and implement policies and controls that standardize financial processes across client organizations
• Drive technology modernization and efficiency improvements for clients and internally
• Lead initiatives to integrate advanced financial systems, ensuring regulatory compliance and best practices
• Team Leadership & Collaboration
• Serve as the ultimate accountability owner for day-to-day team performance; ensure Staff and Senior Accountants deliver timely, accurate work
• Mentor, train, and support Staff and Senior Accountants; hold team members accountable to quality and deadlines
• Ensure MRR peers are properly trained and prepared during the client handoff process
• Proactively identify and address skill gaps across the team, leveraging ALC resources and past experience
• Collaborate with ALC leadership to identify new project opportunities and extend services to clients beyond implementation
• Client Relationship Management
• Act as the client's key day-to-day contact; build trust through reliability, transparency, and proactive communication
• Provide regular feedback on client performance and challenges to ALC senior leadership
• Take personal ownership of client task management; ensure all client deliverables are acknowledged, prioritized, and met on time
• Address client issues independently, escalating to leadership as appropriate
• Proactively suggest and lead process improvements to ensure clients receive holistic support from ALC, beyond technical accounting
• Uphold confidentiality and protect client financial information at all times

Expected Knowledge, Skills, & Competencies:      

Technical Expertise: Ability to take ownership and provide oversight of the entire accounting function, with expertise in corporate finance and regulations; knowledge of a broad range of accounting tools and ability to recommend appropriate solutions to clients

Analytical Thinking: Demonstrated advanced strategic financial analysis for long-term growth, including M&A, capital investments, and risk management; expert problem-solving skills with the ability to navigate financial complexity and mentor others to do the same

Project Management: Oversees strategic planning and execution of large financial systems and processes; manages resource allocation and budgeting for large-scale projects; evaluates and refines implementation strategies for efficiency and effectiveness

Communication: Exceptional internal and external communication and negotiation skills; ability to communicate financial strategy and performance to senior leadership and provide leadership on discussions around financial data with client-side stakeholders

Client Service: Proactively provides regular feedback on client performance and challenges to ALC senior leadership; suggests and leads process improvement efforts to ensure clients receive holistic support from ALC

Leadership: Strategically leads training and professional development of the department; fosters leadership growth by identifying and nurturing high-potential individuals; provides executive-level mentorship to senior leaders

Process Orientation: Drives continuous improvement across the entire department; leads large initiatives to optimize financial operations leveraging cutting-edge technologies; develops long-term improvement strategies aligned with client financial and operational goals

Requirements

• CPA required
• Bachelor's degree in Accounting or related field
• 10+ years of progressive accounting experience, including 4+ years in a leadership or supervisory role
• Experience leading or supporting accounting system implementations and client onboarding
• Comfort with multi-client environments and a fast-paced workload
• Proficiency in accounting systems (e.g., QuickBooks Online, NetSuite, Intacct) and Microsoft Excel
• Strong organizational skills and attention to detail

• Experience in a client services, outsourced accounting, or consulting environment preferred

Benefits

• Comprehensive benefits including health and dental insurance
• Flexible vacation and a company close at the end of the year.
• 401k match
• No busy season!!
• Fun, friendly, and collaborative culture that thrives on individual and team accountability

**NOTE: We are extremely dedicated to employee engagement and hiring for the long-term. To that end, our recruiting process includes several assessments and a live accounting test, the results of which will become part of your entire application. Please also note that all applications are viewed by a human being, and screening question answers are considered as part of your application.

Targeted range for this role is $120,000 - $140,000 annually.

How We Determine What We Pay
As a fully remote employer, ALC determines pay for positions using national and industry-specific survey data. Our posted salary range is based on national data.

For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant's level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay.

a la C.A.R.T.E. Solutions is an Equal Opportunity Employer; employment with ALC is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

All offers of employment at ALC are contingent upon clear results of a thorough background check and your ability to provide proof of eligibility to work in the US.