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Process Optimization Remote Jobs in Alabama (NOW HIRING)

Arcoro

Customer Success Manager - Remote

Birmingham, AL · On-site +1

$70K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In addition, the Customer Success Manager owns the full renewal process and motion-including ... optimal experience * Understand organizational structures within the assigned book of business ...

Arcoro

Customer Success Manager - Remote

Birmingham, AL · On-site +1

$70K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In addition, the Customer Success Manager owns the full renewal process and motion-including ... optimal experience * Understand organizational structures within the assigned book of business ...

Arcoro

Customer Success Manager - Remote

Birmingham, AL · On-site +1

$70K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In addition, the Customer Success Manager owns the full renewal process and motion-including ... optimal experience * Understand organizational structures within the assigned book of business ...

Afognak

Director of Business Transformation

Huntsville, AL · On-site +1

$185K - $225K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... US VA Remote - Remote, VA 23320 US (Primary) Category Business Program Management and ... optimizing end-to-end business processes, implementing enterprise technologies, and enhancing ...

New

CSAA

  • Retirement

In order for your application to be correctly processed please sign-in before you apply Internal ... Conduct scenario analysis, what-if studies, optimization, and risk analysis. * Interpret simulation ...

Sbdinc

$67K - $108K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... optimum product performance. * Coordinate with Territory Account Manager(s) to manage your ... Learn, understand, and apply all aspects of The Lenox Advantage, Site Survey Process, and reporting ...

Harris

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You will oversee the people, processes, technology, and performance of the Support function ... Oversee the strategy and optimization of support technologies, knowledge management platforms, and ...

Harris

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You will oversee the people, processes, technology, and performance of the Support function ... Oversee the strategy and optimization of support technologies, knowledge management platforms, and ...

Kemper

SVP, Chief Technology Officer (CTO)

Birmingham, AL · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

FinOps and cloud optimization Build highly automated, resilient, secure, and scalable technology ... Batch processing * API-based integration * Event-driven architectures * Real-time streaming ...

QVC

  • Medical

  • Retirement

  • PTO

Your Opportunity, Your Team You will play a critical role in enabling data-driven optimization of ... This role is remote ; job seekers must reside in one of the following states to be considered: Ohio ...

Alteryx

$103K - $134K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

PLEASE NOTE: while this role will be 100% remote, we are looking for candidates based on the East ... Exposure to automation and AI for modeling, and optimizing financial processes * Proven ability to ...

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Showing results 21-40

All JobsProcess Optimization JobsProcess Optimization Remote JobsProcess Optimization Remote Jobs in Alabama

Process Optimization Remote information

What are the key skills and qualifications needed to thrive as a process optimization specialist (remote), and why are they important?

To thrive as a Process Optimization Specialist (Remote), you need strong analytical skills, process improvement knowledge (such as Lean or Six Sigma), and a relevant degree in business, engineering, or a related field. Experience with process mapping tools, data analysis software, and certifications like Lean Six Sigma Green Belt are commonly required. Exceptional communication, problem-solving, and self-motivation are vital soft skills for collaborating virtually and driving change. These skills ensure effective process improvements, cost savings, and sustained operational excellence in a remote work environment.

What are some typical challenges faced by remote process optimization professionals, and how can they be effectively addressed?

Remote process optimization professionals often encounter challenges such as limited visibility into on-site operations, coordinating with cross-functional teams across time zones, and ensuring clear communication of process changes. These can be effectively addressed by leveraging digital collaboration tools, setting regular check-ins, and using data visualization software to monitor and share process metrics. Building strong relationships with on-site stakeholders and maintaining detailed documentation also help ensure alignment and smooth implementation of optimization initiatives.

What is the difference between Process Optimization Remote vs Process Improvement Specialist?

AspectProcess Optimization RemoteProcess Improvement Specialist
CredentialsTypically requires certifications like Six Sigma, Lean, or PMPOften requires similar certifications, with emphasis on process analysis and project management
Work EnvironmentRemote, often collaborating via digital toolsCan be remote or on-site, depending on employer
Industry UsageCommon in manufacturing, healthcare, IT, and business servicesUsed across industries for enhancing processes and workflows
Search & Comparison IntentPeople compare roles focused on remote process efficiency improvementsPeople look for roles involving process analysis and improvement strategies

Process Optimization Remote and Process Improvement Specialist roles share similar credentials and industry usage, but differ mainly in work environment. Process Optimization Remote emphasizes remote work, while Process Improvement Specialist may be on-site or hybrid. Both roles focus on enhancing efficiency, making them closely related in the process improvement field.

What is a process optimization remote?

A Process Optimization Remote role involves analyzing and improving business processes to enhance efficiency and productivity, all while working remotely. Professionals in this role use data analysis, workflow mapping, and continuous improvement methodologies like Lean or Six Sigma to identify bottlenecks and recommend solutions. Remote process optimization specialists collaborate with teams virtually, often using digital tools to track performance metrics and implement process changes. This job is common in industries such as manufacturing, finance, healthcare, and technology, where operational excellence is crucial. Strong communication, analytical, and project management skills are essential for success in a remote setting.

What are the most commonly searched types of Process Optimization jobs in Alabama?

The most popular types of Process Optimization jobs in Alabama are:

What are popular job titles related to Process Optimization Remote jobs in Alabama?

For Process Optimization Remote jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Process Optimization Remote jobs in Alabama look for?

The top searched job categories for Process Optimization Remote jobs in Alabama are:

What cities in Alabama are hiring for Process Optimization Remote jobs?

Cities in Alabama with the most Process Optimization Remote job openings:

Process Optimization Remote jobs near you
Infographic showing various Process Optimization Remote job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Remote Monitoring Center Manager

DSI Security Services

Dothan, AL • On-site, Remote

$65K - $75K/yr

Full-time

PTO

Posted 7 days ago

DSI Security rating

4.8

Company rating: 4.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

100th of 116 rated security

Job description

Remote Monitoring Center Manager
Location: Dothan, AL
Pay Rate: $65,000 - $75,000
Company Overview
DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD - "Do What You Say You Will Do," DSI is committed to accountability, professionalism, and delivering consistent, high-quality service.
We believe success starts with our people. Through thoughtful recruiting, ongoing training, and strong operational support, DSI creates work environments that align with both our clients' expectations and our core values. Our focus on integrity, teamwork, and continuous improvement allows us to build long-term partnerships with clients while providing meaningful career opportunities for our employees.
Position Summary
DSI Security Services is seeking a highly motivated and experienced Remote Monitoring Center Manager to lead the daily operations of our Remote Monitoring Center (RMC). This position is responsible for operational performance, staffing, customer service, technology oversight, quality assurance, and continuous improvement of DSI's remote video monitoring services.
The ideal candidate will have proven leadership experience in a 24/7 mission-critical environment and a strong technical understanding of video surveillance, alarm monitoring, access control, network infrastructure, and monitoring automation platforms.
This position serves as the primary operational leader for the RMC and works closely with Shift Supervisors, Technical Services, Sales, Customer Success, and Executive Leadership.
Essential Duties and Responsibilities
Leadership and Personnel Management
  • Lead, coach, and develop Monitoring Center personnel.
  • Maintain appropriate staffing levels for uninterrupted 24/7/365 operations.
  • Recruit, interview, hire, onboard, train, and retain qualified team members.
  • Manage employee schedules, timesheets, PTO requests, performance evaluations, and development plans.
  • Establish individual and team performance goals tied to operational metrics.
  • Promote a culture of accountability, teamwork, professionalism, and exceptional customer service.
  • Maintain regular communication with all shifts, including periodic after-hours engagement.

Monitoring Operations
  • Ensure compliance with established Standard Operating Procedures and customer-specific response protocols.
  • Monitor alarm response times, operator utilization, event processing, escalation compliance, SLA performance, and customer satisfaction.
  • Review alarm and incident activity to identify trends, risks, and opportunities for improvement.
  • Investigate missed alarms, procedural deviations, and customer complaints.
  • Support the onboarding of new customers and the transition of new sites into operation.
  • Prepare and review client reports, dashboards, and operational performance metrics.
  • Provide Monitoring Specialist coverage during peak activity, staffing shortages, emergencies, or disaster recovery events.
  • Remain available for critical after-hours operational escalations.

Technology and Systems
  • Oversee the daily operation and optimization of Immix, video management systems, AI video analytics, and communication and notification platforms.
  • Partner with Technical Services to troubleshoot and resolve system issues.
  • Support the testing, deployment, and implementation of new technologies.
  • Ensure the operational readiness of workstations, monitoring displays, networking equipment, and communications systems.
  • Maintain accurate technical and operational documentation.
  • Support cybersecurity best practices and operational security controls.

Customer Service and Business Operations
  • Build strong customer relationships and serve as an escalation point for service-related concerns.
  • Participate in customer review meetings and performance discussions.
  • Collaborate with customers to develop and maintain customized response procedures.
  • Support service expansions, renewals, proposals, and new monitoring offerings.
  • Ensure customer accounts are accurately configured and maintained according to contractual requirements.
  • Coordinate with Accounting regarding account setup, billing, and service changes.

Quality, Compliance, and Business Continuity
  • Lead quality assurance initiatives, operational audits, and performance improvement efforts.
  • Maintain documentation required for certifications, audits, and client security requirements.
  • Identify and address operational, technology, and service-delivery risks.
  • Support the development and testing of Business Continuity and Disaster Recovery plans.
  • Coordinate disaster recovery exercises and system failover testing.
  • Maintain the operational readiness of the RMC facility and equipment.
  • Support customer tours, inspections, and compliance audits as needed.

Minimum Qualifications
Education
  • Bachelor's degree in Computer Science, Information Technology, Criminal Justice, Business Management, Security Management, or a related field preferred.
  • An equivalent combination of education and relevant experience may be considered.

Experience
  • At least five years of leadership experience in a 24/7 operational environment.
  • At least three years of experience managing personnel in a monitoring center, command center, Security Operations Center (SOC), Network Operations Center (NOC), or similar environment.
  • Experience with alarm monitoring, remote video monitoring, dispatch operations, or critical event response.
  • Experience with the Immix monitoring automation platform is preferred.
  • Working knowledge of IP networking, VPNs, cloud-hosted systems, and cybersecurity fundamentals.

Knowledge, Skills, and Competencies
  • Strong leadership, coaching, and team-development skills.
  • Excellent verbal and written communication abilities.
  • Strong analytical, organizational, and problem-solving skills.
  • Exceptional customer service and relationship-management abilities.
  • Ability to analyze performance metrics and lead continuous improvement initiatives.
  • Ability to manage competing priorities in a fast-paced environment.
  • Sound judgment and decision-making skills during emergencies.
  • Strong attention to detail and commitment to quality.
  • Ability to collaborate effectively across departments.

Working Conditions
  • This position is primarily office-based within the Remote Monitoring Center.
  • Standard business hours are Monday through Friday; however, the RMC operates 24/7/365.
  • Flexibility is required for after-hours incidents, staffing needs, technology outages, major customer events, and disaster recovery situations.
  • Occasional travel may be required for customer meetings, training, audits, or company events.

#CORP25
Why Join DSI?
At DSI, you'll help shape the future of Remote Video Monitoring through advanced technologies, AI-driven security solutions, and industry-leading customer service. As a key member of our Monitoring Center team, you'll work with innovative monitoring platforms, cutting-edge analytics, and a growing portfolio of enterprise customers while contributing to the success of a rapidly expanding business.
DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.
DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.

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