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Process Optimization Manager Jobs in Ashburn, VA

Open Text Inc.

SEO Manager

Gaithersburg, MD · On-site

$108K - $162K/yr

As a SEO Manager, you will join a world-class digital marketing team on a mission to support ... As you move through the hiring process, we're happy to provide more details about our compensation ...

jobr.pro

Business Process Analyst

Arlington, VA · On-site

$70K - $94K/yr

Identify bottlenecks, inefficiencies, and opportunities for automation or process optimization * Support governance processes, records management, and executive information management activities ...

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Process Optimization Manager information

See Ashburn, VA salary details

$34.8K

$104K

$170.3K

How much do process optimization manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for process optimization manager in Ashburn, VA is $104,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,100.00 and $132,400.00 per year, depending on experience, location, and employer.

What is a process optimization manager?

Process Optimization Managers are professionals who analyze, improve, and streamline business processes to increase efficiency, reduce costs, and enhance overall organizational performance. They use data-driven approaches to identify bottlenecks and implement best practices or new technologies. Their role often involves collaborating with various departments, managing change initiatives, and ensuring continuous improvement across operations. Strong analytical, project management, and communication skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a process optimization manager?

To thrive as a Process Optimization Manager, you need expertise in process improvement methodologies (such as Lean or Six Sigma), analytical problem-solving skills, and a relevant degree in engineering, business, or operations management. Familiarity with data analysis tools (like Excel, Minitab, or Tableau) and relevant certifications (such as Six Sigma Green or Black Belt) are typically expected. Strong communication, leadership, and change management abilities help drive cross-functional collaboration and gain buy-in for process changes. These skills and qualities are crucial for identifying inefficiencies, implementing sustainable improvements, and achieving organizational goals.

What are some common challenges process optimization managers face when implementing new process improvements?

Process Optimization Managers often encounter resistance to change from team members who are accustomed to established workflows. Balancing stakeholder expectations while ensuring that improvements align with organizational goals can be challenging. Additionally, gathering and analyzing accurate data to identify bottlenecks requires strong collaboration with cross-functional teams. Successfully navigating these challenges involves clear communication, fostering a culture of continuous improvement, and providing adequate training and support during transitions.

What does a process optimization manager do?

A process optimization manager analyzes and improves business processes to increase efficiency, reduce costs, and enhance quality. They use tools like data analysis and workflow modeling, often collaborating with teams to implement changes and monitor results.

What are the most commonly searched types of Process Optimization jobs in Ashburn, VA?

The most popular types of Process Optimization jobs in Ashburn, VA are:

What job categories do people searching Process Optimization Manager jobs in Ashburn, VA look for?

The top searched job categories for Process Optimization Manager jobs in Ashburn, VA are:

What cities near Ashburn, VA are hiring for Process Optimization Manager jobs?

Cities near Ashburn, VA with the most Process Optimization Manager job openings:

Process Optimization Manager jobs near you
Infographic showing various Process Optimization Manager job openings in Ashburn, VA as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $104,032 per year, or $50 per hour.

Manager II, Business Process Optimization

Vienna, VA • On-site

Navy Federal Credit Union
Finance and Insurance • 10K+ employees
Learn more about Navy Federal Credit Unionexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Navy Federal Credit Union rating

8.1

Company rating: 8.1 out of 10

Based on 276 frontline employees who took The Breakroom Quiz

Job description


Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Oversees multiple Business Optimization teams or a large function responsible for delivering process improvement initiatives. Translates strategic goals into operational plans, manages cross-functional projects, and ensures alignment with enterprise priorities. Provides tactical leadership and subject matter expertise to drive efficiency, compliance, and measurable business outcomes.
Responsibilities
  • Translate strategic BPO goals into operational plans and team priorities.
  • Manage multiple teams or specialized units of analysts in executing process improvement initiatives.
  • Manage cross-functional optimization projects, ensuring alignment with business objectives and timelines.
  • Establish value assessment criteria and ensure consistent application across multiple teams or functions.
  • Develop business cases and ROI models for process investments.
  • Identify and resolve complex operational challenges using data-driven insights.
  • Establish and monitor KPIs to evaluate process performance and improvement impact.
  • Guide the implementation of automation and process redesign efforts.
  • Ensure compliance with internal policies and external regulations.
  • Collaborate with senior leaders to align initiatives with enterprise goals.
  • Mentor team leads and prepare successors for leadership roles.
  • Contribute to short-term strategic planning and resource allocation.
  • Champion process improvement adoption across the organization.
  • Evaluate and implement industry best practices to enhance operational efficiency and member experience.
  • May perform other duties as assigned.

Qualifications
  • 7+ years of experience in a process optimization function or related experience with demonstrated success in managing enterprise/functional area efficiencies.
  • 3+ years of management experience.
  • Broad knowledge of applicable federal and state laws, rules and regulations.
  • Broad knowledge of banking/financial industry trends, products and services.
  • Strong ability to translate strategic goals into operational process improvement plans.
  • Significant progressively responsible experience leading and managing business optimization teams, preferably in a large financial institution, including operational and regulatory controls.
  • Advanced experience in business case development and ROI modeling.
  • Ability to evaluate and redesign processes to improve efficiency, reduce risk, and enhance service.
  • Proficiency in applying Lean Six Sigma and other methodologies to drive measurable outcomes.
  • Skill in managing multiple teams and ensuring alignment with enterprise priorities.
  • Broad understanding of how process optimization impacts financial performance and compliance.
  • Ability to resolve high-impact operational challenges using data-driven insights.
  • Effective communication skills for presenting findings and influencing senior stakeholders.
  • Commitment to developing leadership capabilities within the team through coaching and mentoring.
  • Proven ability to manage large-scale projects and allocate resources effectively.
  • Bachelor's degree in related field or equivalent combination of training, education and experience.

Desired Qualifications
  • Master's Degree in related field or equivalent combination of training, education and experience.
  • Lean Six Sigma certification, Certified Business Process Professional (CBPP), or Certified Lean Practitioner.

Additional Information
Hours:
  • Monday - Friday, 8:00AM - 4:30PM

Location:
  • 820 Follin Lane, Vienna, VA 22180
  • 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
  • FORTUNE 100 Best Companies to Work For® 2025
  • Yello and WayUp Top 100 Internship Programs
  • Computerworld® Best Places to Work in IT
  • Newsweek Most Loved Workplaces
  • 2025 PEOPLE® Companies That Care
  • Newsweek Most Trustworthy Companies in America
  • Military Times 2025 Best for Vets Employers
  • Best Companies for Latinos to Work for 2025
  • Forbes® 2025 America's Best Large Employers
  • Forbes® 2025 America's Best Employers for New Grads
  • Forbes® 2025 America's Best Employers for Tech Workers
  • 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
  • Military.com Top Military Spouse Employers 2025
  • 2025 Handshake Early Talent Award

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

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About Navy Federal Credit Union

Sourced by ZipRecruiter

Navy Federal Credit Union, based in Vienna, Virginia, United States, is a significant player in the financial services industry. Their official website is navyfederal.org. With its roots dating back to 1933, it was initially established to provide credit to Navy members. Over the years, Navy Federal has magnified its scope, evolving into a full-service credit union serving all branches of the military, the Department of Defense, veterans, and their families. The company’s core values include integrity, service, education, and leadership. Navy Federal aims to be the most preferred and trusted financial institution serving the military and their families.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Vienna, VA, US

Year founded

1933

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