OC Operators will provide professional, accurate and efficient services to Kastle's clients ... Process all contacts received through our in-house system, or any of the phones in the Operations ...
OC Operators will provide professional, accurate and efficient services to Kastle's clients ... Process all contacts received through our in-house system, or any of the phones in the Operations ...
Kastle VOC Operators are responsible for responding to alarm activations, placing outbound calls to ... Actively monitor live cameras and process all video alarms and contacts received through our in ...
Kastle VOC Operators are responsible for responding to alarm activations, placing outbound calls to ... Actively monitor live cameras and process all video alarms and contacts received through our in ...
Kastle VOC Operators are responsible for responding to alarm activations, placing outbound calls to ... Actively monitor live cameras and process all video alarms and contacts received through our in ...
Kastle VOC Operators are responsible for responding to alarm activations, placing outbound calls to ... Actively monitor live cameras and process all video alarms and contacts received through our in ...
PROCESSING OPERATOR - DAYS (7:00 AM - 7:00 PM)
Hanover, MD · On-site
$21 - $23/hr
To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I ... process, please call 224-313-7000 and let us know the nature of your request and your contact ...
PROCESSING OPERATOR - DAYS (7:00 AM - 7:00 PM)
Hanover, MD · On-site
$21 - $23/hr
To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I ... process, please call 224-313-7000 and let us know the nature of your request and your contact ...
Engineer I, Process
$67.90K - $100.98K/yr
... standard operating procedures, provide documentation of all experimental results and present ... KNOWLEDGE, SKILLS AND ABILITIES: • Knowledge of process development techniques (such as process ...
Engineer I, Process
$67.90K - $100.98K/yr
... standard operating procedures, provide documentation of all experimental results and present ... KNOWLEDGE, SKILLS AND ABILITIES: • Knowledge of process development techniques (such as process ...
Engineer I, Process
Rockville, MD · On-site
$67.90K - $100.98K/yr
... standard operating procedures, provide documentation of all experimental results and present ... KNOWLEDGE, SKILLS AND ABILITIES: • Knowledge of process development techniques (such as process ...
Engineer I, Process
Rockville, MD · On-site
$67.90K - $100.98K/yr
... standard operating procedures, provide documentation of all experimental results and present ... KNOWLEDGE, SKILLS AND ABILITIES: • Knowledge of process development techniques (such as process ...
PROCESSING OPERATORS - NIGHTS (7:00 PM - 7:00 AM)
Hanover, MD · On-site
$21 - $23/hr
... to operator a scanner. • Must be able to work overtime as needed. Benefit Plans Include ... To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I ...
PROCESSING OPERATORS - NIGHTS (7:00 PM - 7:00 AM)
Hanover, MD · On-site
$21 - $23/hr
... to operator a scanner. • Must be able to work overtime as needed. Benefit Plans Include ... To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I ...
The Process and Technology Transfer Engineer I is responsible for supporting a broad range of ... Authors and reviews equipment qualification documents, Standard Operating Procedures (SOPs), and ...
The Process and Technology Transfer Engineer I is responsible for supporting a broad range of ... Authors and reviews equipment qualification documents, Standard Operating Procedures (SOPs), and ...
Overview Na Ali'i is looking for an Enterprise Process Manager to work as a member of the Business ... structures, or operating models that drive measurable adoption * Experience developing and ...
Overview Na Ali'i is looking for an Enterprise Process Manager to work as a member of the Business ... structures, or operating models that drive measurable adoption * Experience developing and ...
Enterprise Process Manager
Arlington, VA · On-site
Overview Na Ali'i is looking for an Enterprise Process Manager to work as a member of the Business ... structures, or operating models that drive measurable adoption * Experience developing and ...
Enterprise Process Manager
Arlington, VA · On-site
Overview Na Ali'i is looking for an Enterprise Process Manager to work as a member of the Business ... structures, or operating models that drive measurable adoption * Experience developing and ...
Na Ali'i is looking for an Enterprise Process Manager to work as a member of the Business Systems ... structures, or operating models that drive measurable adoption * Experience developing and ...
Na Ali'i is looking for an Enterprise Process Manager to work as a member of the Business Systems ... structures, or operating models that drive measurable adoption * Experience developing and ...
Be Seen First
Analytical Test Technician / Process Technician Level I
Manassas, VA · On-site
$25 - $35/hr
... I to support semiconductor manufacturing, testing, and process operations in a fast-paced ... operating procedures (SOPs) in a cleanroom or controlled manufacturing environment. Roles and ...
Quick apply
Be Seen First
Analytical Test Technician / Process Technician Level I
Manassas, VA · On-site
$25 - $35/hr
... I to support semiconductor manufacturing, testing, and process operations in a fast-paced ... operating procedures (SOPs) in a cleanroom or controlled manufacturing environment. Roles and ...
Na Ali'i is looking for an Enterprise Process Specialist to work as a member of the Business ... structures, or operating models that drive measurable adoption * Experience developing and ...
Na Ali'i is looking for an Enterprise Process Specialist to work as a member of the Business ... structures, or operating models that drive measurable adoption * Experience developing and ...
Overview Na Ali'i is looking for an Enterprise Process Specialist to work as a member of the ... structures, or operating models that drive measurable adoption * Experience developing and ...
Overview Na Ali'i is looking for an Enterprise Process Specialist to work as a member of the ... structures, or operating models that drive measurable adoption * Experience developing and ...
Overview Na Ali'i is looking for an Enterprise Process Specialist to work as a member of the ... structures, or operating models that drive measurable adoption * Experience developing and ...
Overview Na Ali'i is looking for an Enterprise Process Specialist to work as a member of the ... structures, or operating models that drive measurable adoption * Experience developing and ...
Bindery Operator 1 (Folder Operator, 2nd shift)
Laurel, MD · On-site
$22.90/hr
... process consulting, with services designed to lower environmental impact. With 22,000 clients ... Familiarity with basic mathematics (i.e. decimals, metric units) to understand dimensional ...
Bindery Operator 1 (Folder Operator, 2nd shift)
Laurel, MD · On-site
$22.90/hr
... process consulting, with services designed to lower environmental impact. With 22,000 clients ... Familiarity with basic mathematics (i.e. decimals, metric units) to understand dimensional ...
Wastewater Treatment Process Engineer
$80K - $180K/yr
... operating data to assess treatment performance; and provide recommendations for treatment and ... Experience working directly with Environmental Regulators (i,e. NJDEP, PADEP, MDE, NYDOH etc)
Wastewater Treatment Process Engineer
$80K - $180K/yr
... operating data to assess treatment performance; and provide recommendations for treatment and ... Experience working directly with Environmental Regulators (i,e. NJDEP, PADEP, MDE, NYDOH etc)
Water Treatment Process Engineer
$80K - $180K/yr
Conduct site visits and investigations; analyze water quality, facility design, and operating data ... Experience working directly with Environmental Regulators (i,e. NJDEP, PADEP, MDE, NYDOH etc)
Water Treatment Process Engineer
$80K - $180K/yr
Conduct site visits and investigations; analyze water quality, facility design, and operating data ... Experience working directly with Environmental Regulators (i,e. NJDEP, PADEP, MDE, NYDOH etc)
Water Treatment Process Engineer
$80K - $180K/yr
Conduct site visits and investigations; analyze water quality, facility design, and operating data ... Experience working directly with Environmental Regulators (i,e. NJDEP, PADEP, MDE, NYDOH etc)
Water Treatment Process Engineer
$80K - $180K/yr
Conduct site visits and investigations; analyze water quality, facility design, and operating data ... Experience working directly with Environmental Regulators (i,e. NJDEP, PADEP, MDE, NYDOH etc)
Wastewater Treatment Process Engineer
Fairfax, VA · On-site
$80K - $180K/yr
... operating data to assess treatment performance; and provide recommendations for treatment and ... Experience working directly with Environmental Regulators (i,e. NJDEP, PADEP, MDE, NYDOH etc)
Wastewater Treatment Process Engineer
Fairfax, VA · On-site
$80K - $180K/yr
... operating data to assess treatment performance; and provide recommendations for treatment and ... Experience working directly with Environmental Regulators (i,e. NJDEP, PADEP, MDE, NYDOH etc)
Process Operator I information
What is the difference between Process Operator I vs Process Technician?
| Aspect | Process Operator I | Process Technician |
|---|---|---|
| Credentials | High school diploma or equivalent; some certifications | High school diploma; technical certifications often preferred |
| Work Environment | Manufacturing plants, chemical facilities, or refineries | Similar industrial settings, often more technical tasks |
| Job Focus | Monitoring equipment, basic troubleshooting, routine operations | Advanced troubleshooting, maintenance, process optimization |
| Employer & Industry Usage | Common in manufacturing and chemical industries | Used interchangeably but often indicates more technical expertise |
The main difference between a Process Operator I and a Process Technician lies in their level of technical responsibility. Process Operator I roles focus on monitoring and basic operation tasks, while Process Technicians typically handle more complex troubleshooting and maintenance. Both roles are essential in industrial settings, but Process Technicians usually require additional technical certifications or experience.

Full-time
Medical, Dental, Vision, Retirement
Posted 25 days ago
Kastle Systems rating
9.2
Based on 6 frontline employees who took The Breakroom Quiz
3rd of 100 rated security
Job description
Join the leader in providing smarter solutions for a safer world.
The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the premier provider of property technology solutions, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. This is a unique and exciting opportunity for an innovative leader to come in and have an immediate impact.
Kastle Operations Call Center (OC) Operators are responsible for responding to alarm activations, placing outbound calls to clients to inform them of security related events; monitoring and analyzing video for security incidents, assisting clients with building and elevator access security, assisting with special projects and performing administrative functions as required. OC Operators will provide professional, accurate and efficient services to Kastle's clients. Bilingual candidates are highly encouraged to apply.
In addition to a great work environment, we provide excellent benefits (Medical/Dental/Vision, 401K, Tuition/Training Assistance, BrightHorizons Lifestyle Assistance, Wellness Program, etc.). We are proud to be a Certified Great Place to Work with awards for being a Top Work Place with Top DE&I Practices!
Tuesday-Saturday, 1pm-9:30pm, 100% in office.
Responsibilities
- Work closely with IT, Client Services, Project Management, Service, & Remote Video Monitoring.
- Process all contacts received through our in-house system, or any of the phones in the Operations Center, accurately and efficiently, while maintaining a professional decorum and following all designated procedures.
- Obtain and record all pertinent request information.
- Initiate data update requests whenever incorrect customer or system data is discovered.
- Process temporary "special admit" clearances for clients and their guests as requested and approved.
- Process, disable and disregard, building arm, and Installation &Services/Field Service Representatives requests.
- Communicate and work with other departments to resolve client issues.
- Respond to all building emergency calls as mandated by Kastle policies and procedures. These emergencies include, but are not limited to, police dispatch requests for such items as suspicious person reports and threats on personal safety, elevator emergency calls and fire related calls.
- Keep all Operations Center areas, and the designated work station in particular, clean and properly maintained.
- Special projects and duties as assigned by the Shift Manager & Ass't Shift Manager
- Interacting with technical personnel, such as Installation and Service or Systems Support, as needed.
- Maintain positive attitude & display professionalism at all time.
Qualifications
- High school diploma. Advanced education/associate degree preferred.
- Prior customer service and/or security experience.
- NTX and Alarmist qualified a plus.
- Multilingual a plus.
- Extensive on the job training will be provided.
- Neat, professional appearance.
- Available to work various shifts and holidays as needed.
- Excellent customer service skills and phone demeanor.
- Excellent written and oral communication skills.
- Basic and routine troubleshooting capability - some data analysis may be required
- Ability to interface and communicate with customers and co-workers in a clear and professional manner.
- Excellent organizational skills and multi-tasking capability.
- Ability to work well under pressure.
- Good typing skills and ability to operate a standard computer terminal and keyboard.
- Perform detailed work, interpret data, and apply knowledge and/or skills within a time-sensitive call center environment
Company Overview
Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle's mission is to be our customers' best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.
Equal Opportunity Statement
At Kastle, we believe that diversity makes us stronger - at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.
About Kastle Systems
Sourced by ZipRecruiter
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
Falls Church, VA, US
Year founded
1972