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Process Improvement Manager Jobs in Alaska (NOW HIRING)

Doyon Limited

Senior Financial Analyst

Anchorage, AK · On-site

$87K - $108K/yr

Process Improvement - Manages, leads, and enables the process of change and transition while helping others to deal with the process. * Reporting- Generates reports that are accurate, objective, and ...

Odyssey

Manager, Customer/Client Services

Soldotna, AK · On-site

Customer Service Manager Anchorage, Fairbanks, and Soldotna, Alaska Fife, Washington About Odyssey ... Operational Excellence & Process Improvement * Collaborate with cross-functional teams to develop ...

olt

Manager, Customer/Client Services

Anchorage, AK

Customer Service Manager Anchorage, Fairbanks, and Soldotna, Alaska Fife, Washington About Odyssey ... Operational Excellence & Process Improvement * Collaborate with cross-functional teams to develop ...

Office Depot

Retail Assistant Store Manager

Anchorage, AK

$16.75 - $22.75/hr

Identify areas for process improvement and implement plans to reduce waste and inefficiencies. * Assist the General Manager in providing guidance and effective coaching to associates for improved ...

olt

Manager, Customer/Client Services

Soldotna, AK · On-site

Customer Service Manager Anchorage, Fairbanks, and Soldotna, Alaska Fife, Washington About Odyssey ... Operational Excellence & Process Improvement * Collaborate with cross-functional teams to develop ...

Office Depot

Retail Assistant Store Manager

Anchorage, AK · On-site

$16.75 - $22.75/hr

Identify areas for process improvement and implement plans to reduce waste and inefficiencies. * Assist the General Manager in providing guidance and effective coaching to associates for improved ...

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Process Improvement Manager information

See Alaska salary details

$49K

$110.8K

$161.5K

How much do process improvement manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for process improvement manager in Alaska is $110,848.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,300.00 and $130,800.00 per year, depending on experience, location, and employer.

What is a process improvement manager?

A process improvement manager oversees the daily operations of a business or organization and suggests ways to improve efficiency and productivity. As a process improvement manager, you use software systems and other tools to collect data about processes. You analyze the information, identify areas that need improvement, and develop more efficient production systems. Qualifications to become a process improvement manager include several years of experience in the industry, especially in leadership roles.

What does a process improvement manager do?

A Process Improvement Manager is responsible for analyzing business processes and identifying areas where efficiency, quality, or productivity can be improved. They use methodologies like Lean, Six Sigma, or Kaizen to streamline workflows, reduce waste, and enhance customer satisfaction. Their role often involves leading cross-functional teams, implementing best practices, and measuring the impact of improvements. Ultimately, they help organizations save time and resources while delivering better results.

What are the key skills and qualifications needed to thrive as a process improvement manager, and why are they important?

To thrive as a Process Improvement Manager, you need expertise in process analysis, project management, and a strong background in business or engineering, often supported by a bachelor’s degree and certifications like Six Sigma or Lean. Familiarity with process mapping tools, data analysis software, and continuous improvement methodologies is typically required. Exceptional problem-solving, communication, and leadership skills help drive change and foster cross-functional collaboration. These capabilities are crucial for identifying inefficiencies, implementing sustainable improvements, and achieving organizational goals.

What are some common challenges process improvement managers face when implementing new initiatives, and how can they be addressed?

Process Improvement Managers often encounter resistance to change from employees who are accustomed to established workflows. Gaining buy-in from stakeholders and ensuring clear communication across departments are critical for successful implementation. To address these challenges, it's important to involve team members early in the process, provide training, and highlight the benefits of proposed improvements. Regular feedback sessions and transparent progress updates also help foster collaboration and minimize pushback.

What is the difference between Process Improvement Manager vs Business Analyst?

AspectProcess Improvement ManagerBusiness Analyst
Required CredentialsBachelor's degree; certifications like Six Sigma or LeanBachelor's degree; certifications like CBAP or PMI-PBA
Work EnvironmentLeads process optimization projects across departmentsAnalyzes business needs and recommends solutions
Employer & Industry UsageManufacturing, healthcare, finance, and techIT, finance, consulting, and corporate sectors

The Process Improvement Manager focuses on optimizing processes and implementing efficiency strategies, often leading cross-functional teams. In contrast, a Business Analyst primarily analyzes business requirements and recommends solutions to improve operations. While both roles require analytical skills and certifications like Six Sigma, their core responsibilities and work environments differ, making each role unique in organizational impact.

More about Process Improvement Manager jobs

What are the most commonly searched types of Process Improvement jobs in Alaska?

The most popular types of Process Improvement jobs in Alaska are:

What are popular job titles related to Process Improvement Manager jobs in Alaska?

For Process Improvement Manager jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Process Improvement Manager jobs in Alaska look for?

The top searched job categories for Process Improvement Manager jobs in Alaska are:

What cities in Alaska are hiring for Process Improvement Manager jobs?

Cities in Alaska with the most Process Improvement Manager job openings:

Process Improvement Manager jobs near you
Infographic showing various Process Improvement Manager job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $110,848 per year, or $53.3 per hour.

Lending Support Supervisor - Loan Servicing Support Unit

First National Bank Alaska

Anchorage, AK • On-site

Full-time

Re-posted 29 days ago

Job description

GENERAL PURPOSE SUMMARY
Supervises and oversees one consumer, mortgage, or commercial lending support unit-such as processing, documentation, closing and shipping, loan servicing administration, or loan servicing support-and ensures daily operations are accurate, timely, compliant, and customer-focused. Handles unit-level operational issues and supports continuous improvement by performing the following essential duties and responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Operational Management
  • Provides daily oversight of one assigned lending support unit, which may include loan processing (consumer, commercial, mortgage), loan documentation, mortgage closing and shipping, loan servicing administration (payment processing, maintenance, escrow, reporting, system updates, payoff quotes, inquiries, account-level resolution), or loan servicing support (loan document custodian, maintains collateral on active loans, lien releases, manages the bank's system for loan files, and supports and onboards transferred loans).
  • Ensures operational accuracy, timeliness, and adherence to bank policies, procedures, and regulatory requirements.
  • Monitors daily workflow, productivity, staffing assignments, and quality assurance routines.
  • Resolves routine to moderately complex operational issues; escalates more complex concerns to management.
People Leadership
  • Provides day-to-day leadership to employees in the assigned unit and participates in coaching, performance feedback, and staff support.
  • Supports employee development, training initiatives, and cross-functional skill building for assigned team members.
  • Observes work performance and identifies performance trends, training needs, and opportunities for increased engagement.
Service Quality and Customer Experience
  • Ensures consistent and high-quality service delivery to internal partners, external customers, and lenders.
  • Acts as an escalation point for customer inquiries or operational issues requiring additional judgment or expertise.
  • Identifies patterns in service concerns and works with management to implement improvements.
Process Improvement and Risk Mitigation
  • Supports implementation of process improvements to enhance accuracy, efficiency, and consistency.
  • Helps maintain internal controls and quality checks.
  • Participates in audit readiness efforts, compliance reviews, and procedural updates.
  • Assists with system enhancements, user acceptance testing, and rollout of new processes or tools.
Communication and Collaboration
  • Communicates daily priorities, expectations, procedural updates, and organizational information to employees.
  • Collaborates with Lending, Loan Operations, Credit Administration, Compliance, and other teams to ensure smooth loan lifecycle support.
  • Provides operational insights, performance updates, and staffing feedback to management.
COMPLIANCE EXPECTATIONS
  • Ensure unit's operations comply with bank policy, procedures, and banking regulations (for business unit heads).
  • Ensure adequate and current compliance training, and ensure training is completed on time.
  • Stay updated on relevant laws and regulations.
  • Ensure employees comply with the bank's policies, procedures, laws and regulations.
  • Maintain customer confidence and protect the bank's operations by you and your delegates identifying and protecting confidential information.
SUPERVISORY RESPONSIBILITIES
Supervises employees in assigned unit in the Central Loan Processing and Servicing Department and provides backup to other unit heads as needed. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and recommending the termination of employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

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