ZipRecruiter

Log In

1

Process Improvement Intern Jobs in Worcester, MA

thg

Intern - Business Data Analyst

Worcester, MA

Role Overview The Data Analyst Intern will support the Data Strategy and Governance team in ... Identify trends, risks, and opportunities for process improvement through data analysis. * Partner ...

thg

Intern - Business Data Analyst

Worcester, MA · On-site

Role Overview The Data Analyst Intern will support the Data Strategy and Governance team in ... Identify trends, risks, and opportunities for process improvement through data analysis. * Partner ...

thg

Intern - OPS Business Analyst

Worcester, MA · On-site

... process improvement initiatives by mapping workflows and identifying inefficiencies. • Develop account loss trend analysis. • Ability to analyze and problem-solve. • Assist with the research ...

thg

Intern - OPS Business Analyst

Worcester, MA

... process improvement initiatives by mapping workflows and identifying inefficiencies. • Develop account loss trend analysis. • Ability to analyze and problem-solve. • Assist with the research ...

next page

Showing results 1-20

All JobsProcess Improvement Intern JobsProcess Improvement Intern Jobs in Worcester, MA

Process Improvement Intern information

See Worcester, MA salary details

$5

$17

$22

How much do process improvement intern jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for process improvement intern in Worcester, MA is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $18.94 per hour, depending on experience, location, and employer.

What does a process improvement intern do?

A Process Improvement Intern supports organizations in identifying areas where business processes can be made more efficient or effective. They typically analyze workflows, collect and interpret data, and help implement solutions that streamline operations or reduce costs. The role may involve collaborating with different departments, creating documentation, and reporting findings to supervisors. This internship provides valuable hands-on experience in process analysis, project management, and problem-solving skills.

What types of projects do process improvement interns typically work on, and how do these projects contribute to team goals?

Process Improvement Interns usually work on projects such as analyzing workflow inefficiencies, mapping current processes, and recommending actionable improvements. These projects often involve data collection, process documentation, and collaborating with various departments to gather insights and implement changes. By focusing on streamlining operations, interns not only gain hands-on experience but also help teams achieve higher productivity and cost savings. These contributions are integral to fostering a culture of continuous improvement within the organization.

What are the key skills and qualifications needed to thrive as a process improvement intern, and why are they important?

To thrive as a Process Improvement Intern, you need strong analytical skills, basic knowledge of process mapping, and a background in business, engineering, or a related field. Familiarity with Lean Six Sigma principles, Microsoft Excel, and data visualization tools like Power BI or Tableau is often expected. Effective communication, attention to detail, and collaborative problem-solving are crucial soft skills for success in this role. These abilities are important because they enable interns to identify inefficiencies, propose actionable solutions, and work with teams to drive measurable improvements.

What are the most commonly searched types of Process Improvement jobs in Worcester, MA?

The most popular types of Process Improvement jobs in Worcester, MA are:

What are popular job titles related to Process Improvement Intern jobs in Worcester, MA?

For Process Improvement Intern jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Process Improvement Intern jobs in Worcester, MA look for?

The top searched job categories for Process Improvement Intern jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Process Improvement Intern jobs?

Cities near Worcester, MA with the most Process Improvement Intern job openings:

Process Improvement Intern jobs near you
Infographic showing various Process Improvement Intern job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $36,918 per year, or $17.7 per hour.

Intern - Business Process Engineering (Summer 2027)

Webster, MA • On-site

MAPFRE
See more jobs at MAPFREexternal

Temporary, Internship

Posted 6 days ago

Job description

Summary
Mapfre is seeking a highly motivated and intellectually curious college student to join our Transformation Office Ways of Working team for a 10-week summer internship from June 7 to August 13, 2027, in Webster, Massachusetts. This opportunity provides hands-on experience supporting enterprise process management, business architecture, process mining, and transformation initiatives designed to improve how work is understood, measured, governed, and improved across the organization.
The intern will work alongside business process, architecture, analytics, and transformation professionals to document and analyze business processes, develop practical process and capability artifacts, support performance measurement, and contribute to repeatable Ways of Working methods used across enterprise initiatives. The role is well suited for a student who enjoys systems thinking, structured problem-solving, data-informed analysis, and translating complex information into clear recommendations and visual deliverables.
What You'll Do
  • Support the development and maintenance of business process models, process maps, customer journeys, capability models, and related transformation artifacts.
  • Assist with current-state process analysis to identify handoffs, rework, bottlenecks, control gaps, customer or employee friction, and opportunities for improvement.
  • Help organize and analyze operational data and process performance measures to identify trends, test hypotheses, and support fact-based recommendations.
  • Support process mining activities, including preparing business context, validating process findings, and translating analytical insights into clear business observations.
  • Contribute to the development of Ways of Working templates, playbooks, standards, governance materials, and reusable guidance for program owners and cross-functional teams.
  • Conduct research and benchmarking on process management, process engineering, business architecture, continuous improvement, automation, and AI-enabled ways of working.
  • Assist in evaluating improvement, automation, and AI use cases by documenting the business problem, process impacts, requirements, expected value, and implementation considerations.
  • Participate in stakeholder interviews and working sessions; capture decisions, assumptions, dependencies, risks, and follow-up actions.
  • Create executive-ready presentations, process visualizations, analytical summaries, and other communications for business and technology stakeholders.
  • Complete a defined summer project and present findings, recommendations, and proposed next steps to Transformation Office leadership.
  • Participate in networking, training, and professional development activities offered through the Mapfre Summer Internship Program.

What We're looking for
Education
Current enrollment in a bachelor's degree program as a rising junior or senior, OR current enrollment in a master's degree program. Relevant areas of study may include Management Engineering, Industrial Engineering, Systems Engineering, Operations Research, Business Analytics, Data Science, Information Systems, Computer Science, Organizational Leadership, Business Process Management, or a related field.
Required Knowledge & Skills
  • Strong analytical, systems-thinking, problem-solving, and critical-thinking abilities.
  • Ability to organize complex information, recognize patterns, and develop clear, evidence-based conclusions.
  • Effective written, verbal, and visual communication skills, including the ability to explain analysis to varied audiences.
  • Ability to work independently, ask thoughtful questions, and collaborate effectively in a cross-functional team environment.
  • Strong attention to detail and commitment to producing accurate, well-structured work.
  • Proficiency with Microsoft Excel and PowerPoint.

Preferred Qualifications
  • Coursework or project experience in process design, process improvement, operations analysis, systems modeling, statistics, data analytics, or organizational design.
  • Exposure to process mapping or modeling tools and methods, such as BPMN, value-stream mapping, journey mapping, or swimlane diagrams.
  • Experience analyzing data and presenting findings through dashboards, visualizations, or executive-ready summaries.
  • Familiarity with process mining, business architecture, continuous improvement, Lean, Six Sigma, automation, or AI-enabled analysis.
  • Experience with tools such as ARIS, Celonis, Power BI, Visio, or comparable platforms is a plus but not required.

Why Choose Mapfre?
At Mapfre, interns do not just observe; they contribute. You will gain hands-on experience solving real business problems, work alongside experienced process and transformation professionals, and build practical skills in process engineering, business architecture, analytics, facilitation, and executive communication.
Mapfre is a leading global insurance company with operations in 38 countries. As the largest auto and home insurer in Massachusetts, we combine international strength with deep local expertise. Our culture is built on collaboration, integrity, innovation, and continuous learning, creating an environment where emerging talent can grow, contribute, and thrive.
Mapfre offers an internship experience designed to help you take the next step in your professional journey.
Pay Transparency: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.
Hourly Range: $29.00 - $31.00
If you require a reasonable accommodation during the application or selection process, please contact the Mapfre Talent Acquisition team at talentacquisition@mapfre.com. Mapfre is proud to be an Equal Opportunity Employer.
Important Notice:
The information above is intended to provide a general overview of available benefits. Eligibility, plan provisions, and coverage are governed by the terms and conditions of the applicable benefit plans and policies, which may be modified from time to time.

Apply