Process Improvement Associate Jobs in Washington

Location: Rockville, MD (Remote)

Required Clearance: Ability to obtain Public Trust

Position Description: The Grants Project Coordinator & Data Processing Specialist, Senior provides senior-level operational, project coordination, and transaction processing support for federal grant review and application activities. This role serves as a lead resource for coordinating complex grant review operations, overseeing application processing activities, maintaining data integrity across grant systems, and ensuring compliance with federal program requirements and organizational standards.

The Senior-level professional works independently with minimal supervision and is responsible for managing high-volume, deadline-driven activities while supporting process improvement initiatives, operational oversight, and cross-functional coordination. This position also provides guidance and mentorship to junior and associate staff, supports quality assurance activities, and assists management with operational planning, reporting, and workflow optimization.

The ideal candidate is highly organized, analytical, detail-oriented, and experienced in federal grant review operations, data processing, and project coordination within structured and compliance-focused environments.

Duties and Responsibilities

Grant Review and Project Coordination Leadership

• Lead coordination and administration of grant review activities, including reviewer recruitment, panel assignments, scheduling, and review documentation management.
• Oversee preparation and maintenance of program support materials, SharePoint sites, tracking tools, templates, webpages, and operational records.
• Manage reviewer communications and monitor reviewer participation to ensure timely completion of review activities and adherence to program requirements.
• Coordinate and facilitate orientation sessions, panel meetings, and virtual review activities using Zoom and related collaboration platforms.
• Serve as a lead point of contact during panel discussions by providing technical coordination, attendance management, ARM support, and issue resolution.
• Monitor review schedules, operational timelines, and deliverables to ensure project milestones and deadlines are achieved.
• Review and validate panel scoring activities, reviewer assignments, and closeout documentation for accuracy and completeness.
• Support management with operational planning, workload coordination, and prioritization of grant review activities.

Grant Application Processing and Data Management

• Oversee intake, processing, validation, and tracking of grant applications submitted through Grants.gov and related federal systems.
• Manage complex application processing activities within GrantSolutions, ARM, and other grant management platforms.
• Conduct detailed quality assurance reviews to ensure application completeness, data accuracy, regulatory compliance, and adherence to established procedures.
• Analyze processing logs, reports, and operational metrics to identify trends, discrepancies, risks, and process improvement opportunities.
• Resolve complex operational and transaction processing issues independently while escalating high-risk or policy-related matters appropriately.
• Coordinate reconciliation and transfer of application materials and panel documentation between grants management systems.
• Ensure integrity, accuracy, and audit readiness of operational records, tracking systems, and processing documentation.
• Assist with development and implementation of standardized workflows, quality controls, and operational procedures.

Operational Oversight and Quality Assurance

• Lead quality assurance activities related to data validation, document processing, operational compliance, and grant review procedures.
• Review operational outputs, reports, payment tracking records, closeout documentation, and incident reports for accuracy and completeness.
• Ensure compliance with federal grant processing requirements, organizational SOPs, quality standards, and data security protocols.
• Support operational audits, reporting activities, and management reviews by preparing detailed documentation and status updates.
• Identify operational inefficiencies and recommend workflow enhancements, automation opportunities, and process improvements.
• Monitor adherence to service-level expectations, operational deadlines, and quality benchmarks.

Team Support and Collaboration

• Provide mentorship, training, and operational guidance to junior and associate staff members.
• Assist with onboarding and knowledge transfer activities related to systems, workflows, and grant review operations.
• Serve as a resource for troubleshooting operational and system-related questions from team members.
• Collaborate with managers, clients, reviewers, and cross-functional teams to support efficient grant review and processing operations.
• Participate in operational planning meetings, continuous improvement initiatives, and process development activities.

Requirements

Education and Experience

• Bachelor’s degree or equivalent combination of education and relevant experience preferred.
• Minimum of 5–7 years of experience in grants administration, federal grant review operations, project coordination, transaction processing, data management, or related operational environments.
• Demonstrated experience supporting federal grant programs, peer review operations, or government program administration required.
• Experience coordinating complex operational workflows, quality assurance activities, and deadline-driven processing environments.
• Prior experience providing guidance, mentorship, or workflow coordination support to team members preferred.

Knowledge, Skills, and Abilities

• Advanced organizational, analytical, and project coordination skills.
• Strong ability to manage multiple priorities, competing deadlines, and high-volume operational activities independently.
• Advanced verbal and written communication skills with the ability to engage effectively with internal and external stakeholders.
• Strong understanding of federal grant review operations, transaction processing procedures, and compliance standards.
• Advanced attention to detail and accuracy in data validation, reporting, and documentation management.
• Demonstrated ability to identify, analyze, and resolve operational and processing issues proactively.
• Strong critical-thinking, decision-making, and problem-solving skills.
• Ability to analyze operational workflows and recommend process improvements.
• Ability to maintain confidentiality and manage sensitive information professionally.
• Strong collaboration, mentorship, and team support capabilities.
• Ability to quickly adapt to evolving operational priorities, technologies, and client requirements.

Tools and Technologies Requirements

• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Microsoft SharePoint
• Microsoft Planner
• OneNote
• Zoom
• Grants.gov
• GrantSolutions
• ARM
• Familiarity with Drupal and RRM preferred

Compensation and Benefits

The projected compensation range for this position is $33.45/hr - $36.85/hr benchmarked in the Washington, D.C. metropolitan area. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.
LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits.

Devoted to Fair and Inclusive Practices

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at hr@lcginc.com.

Securing Your Data

Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or system@hirebridgemail.com emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr@lcginc.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.