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Process Implementation Manager Jobs in Edgewater, NJ

Implementation Manager

New York, NY · On-site

$120K - $180K/yr

Map processes, vendors, document flows associated with client Accounting and Finance workflows ... Experience managing multiple concurrent technical implementations with external customers * Ability ...

Help define the implementation-to-CSM handoff process, working closely with the existing CX team to ... Proven ability to manage multiple concurrent projects with competing priorities and tight timelines.

... CSM handoff process, working closely with the existing CX team to create a model that sets ... in implementation, onboarding, or technical project management within a SaaS or technology ...

Help define the implementation-to-CSM handoff process, working closely with the existing CX team to ... Proven ability to manage multiple concurrent projects with competing priorities and tight timelines.

Responsibilities : • Directly manage a team of Network Implementation Engineers across project ... repeatable process improvements for the team. • Coordinate with Client Services, Solutions ...

He/she will drive the process through a combination of direct involvement, partnership with account ... Collaborates with team members and management in recommending and implementing improvement ...

He/she will drive the process through a combination of direct involvement, partnership with account ... Collaborates with team members and management in recommending and implementing improvement ...

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Process Implementation Manager information

See Edgewater, NJ salary details

$41K

$108.7K

$176.4K

How much do process implementation manager jobs pay per year?

As of May 31, 2026, the average yearly pay for process implementation manager in Edgewater, NJ is $108,718.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,300.00 and $127,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Process Implementation Manager, and why are they important?

To thrive as a Process Implementation Manager, you need expertise in process analysis, project management, and continuous improvement methodologies, often supported by a bachelor's degree in business or engineering. Familiarity with Lean, Six Sigma, workflow automation tools, and project management software like MS Project or Asana is typically required. Strong communication, leadership, and change management skills help drive adoption and collaboration across teams. These skills ensure successful implementation of process improvements that enhance efficiency and achieve organizational goals.

What are some common challenges faced by Process Implementation Managers when introducing new processes, and how can they be effectively addressed?

Process Implementation Managers often encounter resistance to change from team members who are accustomed to existing workflows. Overcoming this challenge requires clear communication about the benefits of the new processes, involving stakeholders early in the planning phase, and providing thorough training. Additionally, unexpected technical or operational obstacles may arise, so flexibility and problem-solving skills are crucial. Regular feedback sessions and monitoring progress help ensure that any issues are promptly addressed, leading to smoother adoption and long-term success.

What are Process Implementation Managers?

Process Implementation Managers are professionals responsible for overseeing the introduction and integration of new processes or improvements within an organization. They analyze existing workflows, identify areas for enhancement, and coordinate with cross-functional teams to ensure smooth implementation. Their role often involves project management, change management, and ongoing monitoring to ensure that new processes deliver the expected results. By streamlining operations and fostering efficiency, they help organizations achieve their strategic goals.

What is the difference between Process Implementation Manager vs Business Analyst?

AspectProcess Implementation ManagerBusiness Analyst
Primary FocusOverseeing the deployment of new processes and ensuring operational efficiencyAnalyzing business needs and recommending solutions
Required SkillsProject management, process optimization, change managementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentProject teams, operations departments, cross-functional collaborationBusiness units, IT teams, client interactions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, relevant analytical certifications

While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.

What job categories do people searching Process Implementation Manager jobs in Edgewater, NJ look for? The top searched job categories for Process Implementation Manager jobs in Edgewater, NJ are:
What cities near Edgewater, NJ are hiring for Process Implementation Manager jobs? Cities near Edgewater, NJ with the most Process Implementation Manager job openings:

Implementation Manager

Mandrel, Inc

New York, NY • On-site

$120K - $180K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 15 days ago


Job description

About The Company
Mandrel is building the AI-native ERP for physical goods. Today, our wedge is simple and painful: true, auditable gross margin by SKU and channel, tied to real supply-chain source of truth documents.
Founded in 2023, Mandrel has raised over $12 million from Lux Capital, Construct Capital, Zigg Capital, Asymmetric Capital, WndrCo, and Clocktower Ventures. The team is headquartered in New York and brings deep expertise in finance and AI.
About The Role
Mandrel is hiring an Implementation Manager based in New York to own customer onboarding and drive time-to-value for our customers post-sale. This role sits at the intersection of customer success, product, and engineering and is critical to ensuring customers are successfully live on Mandrel's platform and realizing value quickly and reliably.
This is an ideal role for someone who thrives in early-stage environments, enjoys ambiguity, and wants to help define and scale a best-in-class implementation function from the ground up.
What You'll Do
  • Own end-to-end implementations for 10-15 customers concurrently, dedicating 100% of your time to driving successful, on-time go-lives
  • Develop a deep understanding of each customer's business, systems, and data flows to optimize implementation plans and accelerate time-to-value
  • Lead implementation projects from kickoff through go-live, including requirements gathering, system configuration, integrations, testing, and launch
  • Map customer tech stacks (ERP, accounting systems, commerce platforms, EDIs, WMS, IMS, BI tools) and guide customers through technical setup and integration workflows
  • Map processes, vendors, document flows associated with client Accounting and Finance workflows
  • Serve as the primary point of contact for customers during implementation, setting expectations, driving accountability, and maintaining momentum
  • Advocate for customers internally by clearly articulating needs, risks, and tradeoffs to product and engineering teams
  • Confidently push back on unreasonable or out-of-scope requests while maintaining trust and alignment with customer stakeholders
  • Identify patterns across implementations and build the playbook for a repeatable, scalable implementation process as Mandrel grows
  • Partner closely with sales, solutions, product, and engineering to ensure smooth handoffs and tight feedback loops

Who You Are
  • Strong communicator: Communicates clearly and concisely, tailoring messaging to executives, operators, and technical stakeholders alike
  • Collaborative: Leans into tough conversations with empathy and respect; takes ownership and follows through; helps teammates beyond formal scope
  • Implementation fundamentals: Experienced in onboarding customers onto complex SaaS platforms, including project management, integrations, and go-live execution
  • Customer EQ: Genuinely curious about customers' businesses and challenges; skilled at asking probing questions and earning trust
  • Technical fluency: Comfortable with technical concepts and integration methodologies; able to explain how Mandrel works as an accounting system in relation to other tools
  • Problem solver: Identifies root causes, breaks down complex issues, and gathers the right information to drive resolution
  • Strong prioritization: Effectively balances urgency and impact across multiple concurrent implementations
  • Comfortable with ambiguity: Thrives in open-ended environments, creates structure where none exists, and adapts quickly as priorities shift

Experience & Requirements
  • 4-8 years of experience in Implementation, Professional Services, Product, Accounting, or Consulting roles, ideally at early-stage startups or high-growth SaaS companies
  • Experience managing multiple concurrent technical implementations with external customers
  • Ability to operate fluently in both business and technical contexts, engaging with executives as well as system admins and technical teams
  • Familiarity with ERP, accounting, inventory, or supply-chain systems and how they integrate in a broader technology stack
  • Strong project management skills with a track record of delivering complex projects on time

Bonus Points
  • Experience implementing or working alongside systems like NetSuite, Fulfil.io, Cin7, Brightpearl, Odoo, or similar ERPs/IMS tools
  • Background in finance, accounting, or operations-focused software
  • Experience building or scaling implementation processes or playbooks

Why Join Us
  • Massive impact: Own one of the most critical moments in the customer lifecycle and directly influence customer success and retention
  • Build from zero: Help define how implementations work at Mandrel and create the foundation for a scalable function
  • Growth opportunity: Significant exposure to Product, Engineering, and Go-to-Market teams with a clear path to leadership as the team scales
  • High-caliber team: Work alongside thoughtful, driven teammates in a collaborative, in-person NYC environment

Perks & Benefits
  • Competitive base salary, commission, and equity
  • Unlimited vacation (with at least 15 days strongly encouraged)
  • 100% coverage for healthcare (Medical, Dental, Vision)
  • Relocation assistance to NYC