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Process Executive Jobs in Lubbock, TX (NOW HIRING)

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Field Sales Representative

Lubbock, TX · On-site

$45K - $80K/yr

Account Executive Expectations: * Help local business owners save money on their credit card processing! * Prospect leads thru a combination of warm leads and referrals * Attend appointments set by ...

Brandon & Clark Inc

Sales Coordinator

Lubbock, TX · On-site

$16 - $22/hr

Working alongside assigned Account Executives, the role provides proactive coordination throughout the entire sales process, ensuring customers receive timely communication while allowing Account ...

Sports Clips

Salon Coordinator

Lubbock, TX · On-site

$10 - $25/hr

Handle financial transactions, including cash handling and processing credit card payments ... Recently named best CEO for Women, Best CEO for Diversity and Best Company for Career Growth by ...

Sports Clips

Salon Coordinator

Lubbock, TX · On-site

$9 - $11/hr

Handle financial transactions, including cash handling and processing credit card payments ... Recently named best CEO for Women, Best CEO for Diversity and Best Company for Career Growth by ...

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Process Executive information

See Lubbock, TX salary details

$22.8K

$80.3K

$158K

How much do process executive jobs pay per year?

As of Sep 1, 2026, the average yearly pay for process executive in Lubbock, TX is $80,337.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $103,500.00 per year, depending on experience, location, and employer.

What is a process executive?

A Process Executive is a professional responsible for managing and executing specific business processes within an organization, often in industries like IT, BPO, or customer service. Their duties typically include handling data entry, processing transactions, ensuring compliance with company policies, and supporting workflow efficiency. Process Executives play a key role in maintaining quality standards and streamlining operations to achieve business objectives. They often interact with internal teams and sometimes with customers to resolve issues related to process execution.

What does a process executive do?

A Process Executive typically spends their day managing and executing specific business processes, such as data entry, transaction processing, or customer support, depending on the company's sector. They often work with standardized procedures and use various software platforms to ensure accuracy and efficiency. Collaboration with team members is common, particularly for resolving complex cases or escalating issues to supervisors. Process Executives may also coordinate with quality assurance or technical support teams to address process improvements or troubleshoot problems. This role requires strong communication skills and attention to detail within a structured, team-oriented environment.

What are the key skills and qualifications needed to thrive as a process executive?

To thrive as a Process Executive, you generally need strong analytical abilities, attention to detail, and a bachelor's degree in business, commerce, or a related field. Familiarity with office productivity software, CRM systems, and workflow management tools is typically required. Excellent communication, time management, and teamwork skills help Process Executives effectively coordinate with teams and clients. These capabilities ensure accurate, efficient process execution and contribute to streamlined business operations.

What is the difference between Process Executive vs Customer Service Executive?

AspectProcess ExecutiveCustomer Service Executive
Primary RoleHandling specific business processes, ensuring operational efficiencyAssisting customers, resolving inquiries, providing support
Required SkillsProcess knowledge, attention to detail, communication skillsCommunication skills, problem-solving, customer orientation
Work EnvironmentBack-office, process-driven settingsCall centers, client-facing environments
Common Industry UsageBPO, finance, insuranceBPO, retail, telecom

While both roles are common in BPO and related industries, Process Executives focus on managing specific operational processes, whereas Customer Service Executives primarily handle customer interactions and support. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

Is a process executive a good career?

A process executive role involves managing and optimizing business processes, often requiring strong communication, analytical skills, and familiarity with tools like ERP systems. It can offer stable employment, opportunities for advancement, and skill development in process management and operations. Whether it is a good career depends on individual interests and career goals in operations or business management.

What are the skills required for a process executive?

A process executive needs strong communication, problem-solving, and analytical skills to manage workflows efficiently. Proficiency in MS Office, attention to detail, and the ability to work under pressure are also important, along with a good understanding of the specific industry processes and standards. Certifications in process management or quality assurance can be advantageous.

What are the most commonly searched types of Process jobs in Lubbock, TX?

The most popular types of Process jobs in Lubbock, TX are:

What cities near Lubbock, TX are hiring for Process Executive jobs?

Cities near Lubbock, TX with the most Process Executive job openings:

Process Executive jobs near you

Senior Account Associate- Commercial Insurance

Lubbock, TX • On-site

Insurance Office of America
Insurance Services • 1 - 5K employees

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 315 rated insurance

Great coworkers

People enjoy working here

Good employer

Learn more about Insurance Office of Americaexternal

Full-time

Medical, Retirement

Re-posted 27 days ago

Job description

Job Description:

Title:Senior AccountAssociate- Commercial Lines
Work Mode:Remote: Eastern and Central Times Zones Only| Location/Supporting:Longwood, FL| Book Focus:Contractors, Hospitality, Real Estate
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations


About the Role:Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work under the general direction of an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs.


Key Responsibilities:

  • Team Leadership:Assistin directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate.

  • Policy Management:Track policy expirations for existing clients, ensuring renewals are processed accurately and on time.

  • Task Processing:Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters.

  • New and Renewal Business Support:Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.

  • Contract Review:Assistin reviewing contracts to ensure propercoverages areincluded.

  • Accounts Receivable:Monitor reports andtake actionon delinquent accounts, collecting outstanding balances.

  • System Maintenance:Maintainagency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.

  • Activity Monitoring:Monitor andmaintainactivity/suspense to ensuretimelycompletion.

  • Communication:Maintainfrequent, transparent communication with the account teamregardingworkload status and any issues.

  • Service Excellence:Deliver excellent service, proactivelyanticipateneeds, and respond quickly to service requests.

  • Policy Compliance:Stay updated on company policies and procedures.

  • Continuous Improvement:Seekand adoptbestpractices to improve individual and team performance.

  • Champion IOA Values:Demonstrateintegrity and leadership.

Ideal CandidateQualifications:

  • 3+ years ofcustomer service experiencein the insurance industry

  • Thorough knowledge of insurance brokerage and client needs

  • Required active licensing,professionaldesignation(CISR)preferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service, communication, multitasking, and organizational skills

  • Proficiencyin MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


What to Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 55-75K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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