ZipRecruiter

Log In

1

Process Excellence Manager Jobs in Madison, AL (NOW HIRING)

Teleperformance USA

Healthcare Sales - Remote

Huntsville, AL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... for our clients, managing inbound and outbound communications with professional excellence ... Process Excellence: Demonstrate commitment to following established procedures and be customer ...

previous page

Showing results 41-60

All JobsProcess Excellence JobsProcess Excellence Manager JobsProcess Excellence Manager Jobs in Madison, AL

Process Excellence Manager information

See Madison, AL salary details

$30.5K

$91.2K

$149.2K

How much do process excellence manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for process excellence manager in Madison, AL is $91,150.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $116,000.00 per year, depending on experience, location, and employer.

What does a Process Excellence Manager do?

A Process Excellence Manager is responsible for improving business processes to enhance efficiency, quality, and overall performance. They analyze workflows, identify inefficiencies, and implement process improvements using methodologies like Lean, Six Sigma, or Agile. Their role often involves collaborating with cross-functional teams, managing change initiatives, and ensuring continuous improvement. By optimizing processes, they help organizations reduce costs, improve customer satisfaction, and drive operational excellence.

What types of projects or initiatives does a Process Excellence Manager typically lead?

Process Excellence Managers are often responsible for spearheading projects that aim to streamline operations, reduce waste, and improve overall efficiency within an organization. These initiatives can range from implementing new workflow automation, optimizing supply chain processes, to leading company-wide quality improvement programs. You will frequently work cross-functionally with teams from operations, IT, finance, and human resources to analyze current practices and roll out enhancements. Project work is generally data-driven and may involve creating and tracking metrics, conducting workshops, and facilitating training to ensure buy-in and successful adoption. This variety not only makes the role dynamic but provides excellent opportunities for professional growth and broader business exposure.

What are the key skills and qualifications needed to thrive in the Process Excellence Manager position, and why are they important?

To thrive as a Process Excellence Manager, you need expertise in process improvement methodologies (such as Lean, Six Sigma), strong analytical skills, and a background in operations or business management. Familiarity with process mapping tools, data analytics platforms, and certifications like Lean Six Sigma Green or Black Belt are often required. Exceptional communication, leadership, and change management skills set top performers apart in this position. These abilities are essential to identify inefficiencies, lead cross-functional improvement initiatives, and drive lasting organizational change.

What job categories do people searching Process Excellence Manager jobs in Madison, AL look for?

The top searched job categories for Process Excellence Manager jobs in Madison, AL are:

Process Excellence Manager jobs near you
Infographic showing various Process Excellence Manager job openings in Madison, AL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $91,150 per year, or $43.8 per hour.

Remote---Sales/Customer Service Representative-English

Teleperformance USA

Huntsville, AL • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Category : Customer Service/Support

As a Customer Sales Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment.

Application Deadline: Ongoing until positions are filled.

To apply, please visit the TP Careers site at https://www.tp.com/en-us/careers.

Currently, employment is restricted to residents of the following states: AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WI, WV, WY.

About TP

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

Benefits of working with TP include

TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.

We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.

We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

Career Growth and Culture

At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success. 

TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families. 

Equal Opportunity Employer 

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here.  Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.

Your Responsibilities

Customer Service & Sales Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. 

  • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate
  • Respond to requests for assistance and/or possible processing payments
  • Track all call related information for auditing and reporting purposes
  • Provide feedback on call issues
  • Meet sales objectives as defined

We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.

Qualifications:

  • High School Diploma or equivalent.
  • Minimum of 6 months of customer service experience.
  • Must be 18 years of age or older.
  • Ability to type at least 25 words per minute.
  • Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
  • Customer service and/or sales experience preferred.
  • College degree preferred but not required.

Key Competencies:

  • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication: Outstanding communication, listening, and analytical skills.
  • Organizational Skills: Strong organizational and problem-solving skills.
  • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
  • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Work from Home Requirements

  • Internet Requirements:
    • A dedicated workspace located near your router to support a hardwired Ethernet connection (minimum 15 Mbps download/10 Mbps upload, ISP under 50ms).
    • Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN 
    • Proof of internet speed required

Apply