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Process Excellence Manager Jobs in Washington (NOW HIRING)

CRB

Operational Excellence Manager

Rockville, MD · On-site

The Operational Excellence Manager is responsible for the development, documentation, and ... Responsibilities * Communicate with the business to identify process needs and pain points.

CRB

Operational Excellence Manager

Rockville, MD

The Operational Excellence Manager will have proven ability to handle multiple complex tasks and ... Responsibilities * Communicate with the business to identify process needs and pain points.

JLL

Project Manager

Arlington, VA · On-site

Reporting to the BMO Process Excellence Manager, you will work closely with the product owner and operational readiness and change management leaders to own integrated project plans across multiple ...

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Process Excellence Manager information

See Washington salary details

$38.5K

$115.2K

$188.6K

How much do process excellence manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for process excellence manager in Washington is $115,222.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,800.00 and $146,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Process Excellence Manager position, and why are they important?

To thrive as a Process Excellence Manager, you need expertise in process improvement methodologies (such as Lean, Six Sigma), strong analytical skills, and a background in operations or business management. Familiarity with process mapping tools, data analytics platforms, and certifications like Lean Six Sigma Green or Black Belt are often required. Exceptional communication, leadership, and change management skills set top performers apart in this position. These abilities are essential to identify inefficiencies, lead cross-functional improvement initiatives, and drive lasting organizational change.

What types of projects or initiatives does a Process Excellence Manager typically lead?

Process Excellence Managers are often responsible for spearheading projects that aim to streamline operations, reduce waste, and improve overall efficiency within an organization. These initiatives can range from implementing new workflow automation, optimizing supply chain processes, to leading company-wide quality improvement programs. You will frequently work cross-functionally with teams from operations, IT, finance, and human resources to analyze current practices and roll out enhancements. Project work is generally data-driven and may involve creating and tracking metrics, conducting workshops, and facilitating training to ensure buy-in and successful adoption. This variety not only makes the role dynamic but provides excellent opportunities for professional growth and broader business exposure.

What does a Process Excellence Manager do?

A Process Excellence Manager is responsible for improving business processes to enhance efficiency, quality, and overall performance. They analyze workflows, identify inefficiencies, and implement process improvements using methodologies like Lean, Six Sigma, or Agile. Their role often involves collaborating with cross-functional teams, managing change initiatives, and ensuring continuous improvement. By optimizing processes, they help organizations reduce costs, improve customer satisfaction, and drive operational excellence.

What are popular job titles related to Process Excellence Manager jobs in Washington? For Process Excellence Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Process Excellence Manager jobs in Washington look for? The top searched job categories for Process Excellence Manager jobs in Washington are:
What cities in Washington are hiring for Process Excellence Manager jobs? Cities in Washington with the most Process Excellence Manager job openings:
Process Excellence Manager jobs near you
Infographic showing various Process Excellence Manager job openings in Washington as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $115,222 per year, or $55.4 per hour.

Operational Excellence Manager

CRB

Rockville, MD • On-site

Full-time

Posted 27 days ago

Job description

Company Description
At CRB, we design and build some of the most powerful facilities in the world - those that change people's lives. We are the leading provider of sustainable Engineering, Architecture, Construction and Consulting solutions to the global life sciences and food and beverage industries. Our employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution.
Job Description
The Operational Excellence Manager is responsible for the development, documentation, and standardization of CRB project delivery processes, driving continuous improvement process initiatives for the Project Operations and Risk (POR) group, and facilitating process change management across regional operations.
A successful candidate for this position will be a collaborative team player and have a strong drive to deliver high quality outcomes in support of project delivery and risk management. This individual must possess the skills required to successfully assist functional process owners and experts in eliciting and documenting procedures, to develop operational documentation and job aids, and to effectively communicate change to drive adoption of standard processes. The Operational Excellence Manager will have proven ability to handle multiple complex tasks and have project management skills, including the ability to establish and manage priorities.
Responsibilities
  • Communicate with the business to identify process needs and pain points.
  • Coordinate the intake, analysis, prioritization, planning, resourcing, and internal/external communication of POR initiatives.
  • Employ observation, interviewing, and coaching with process stakeholders to accurately document current and future state processes.
  • Determine measures for analyzing and improving process performance and lead stakeholders through process improvement cycles.
  • Create process maps, workflows, relationship maps, process diagrams, and other relevant media to enable process clarity and aid in identification of forms of waste, improvements, and opportunities for technological enablement or automation.
  • Serve as a mentor to process owners and experts and advise on work procedures to maintain consistent operations between teams.
  • Scope, lead, and manage process improvement initiatives, ensuring they align with business objectives and standards.
  • Identify potential impacts of process changes on the business and develop change management plans to proactively mitigate risk.

Qualifications
  • Bachelor's Degree (or above) in Project Management preferred, and 10+ years of industry experience.
  • Experience in an AEC, Construction, or Design Firm
  • Experience in process definition, procedure writing, and/or process improvement.
  • Ability to communicate openly and effectively both verbally and in writing.
  • Excellent time management, organizational, analytical, and problem-solving skills.

Additional Qualifications
  • ASQ Certified Manager of Quality / Organizational Excellence (CMQ/OE) preferred.
  • Proficiency with process improvement methodologies (Lean, Six Sigma, Value Stream Mapping) and software (MS Visio or similar).
  • Proficiency with project management methodologies (Agile, Waterfall, Critical Path Method, etc.) and software (MS Project or similar).

Additional Information
All your information will be kept confidential according to EEO guidelines.
CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.
CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.
CRB offers a complete and competitive benefit package designed to meet individual and family needs.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

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