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Process Automation Manager Jobs in Delaware (NOW HIRING)

TheMasonGroup

Senior Automation Programmer

Lewes, DE

$89K - $110K/yr

Perform troubleshooting and provide technical support for field control systems and process ... Prepare documentation and provide standard reports on project progress to the Programming Manager.

Qnity

Sr. Metrology & Automation Engineer

Newark, DE · On-site

$101K - $133K/yr

The Sr. Metrology Engineer is recognized as a leader in the metrology and automation technologies ... process issues. Demonstrated ability to plan, prioritize and manage multiple, complex, time ...

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Process Automation Manager information

See Delaware salary details

$24.4K

$107.8K

$158.8K

How much do process automation manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for process automation manager in Delaware is $107,785.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,100.00 and $135,800.00 per year, depending on experience, location, and employer.

What does a process automation manager do?

A Process Automation Manager oversees the design, implementation, and optimization of automated processes within an organization. Their main goal is to increase efficiency, reduce manual work, and improve overall business performance by leveraging technologies such as robotics process automation (RPA), artificial intelligence, and workflow management tools. They collaborate with various departments to identify automation opportunities, lead project teams, and ensure that automation solutions align with business objectives. Additionally, they monitor performance metrics and drive continuous improvement initiatives.

What are some common challenges process automation managers face when implementing new automation solutions?

Process Automation Managers often encounter challenges like resistance to change from staff, integration issues with legacy systems, and ensuring data security during automation. Successfully managing these hurdles requires strong communication skills to educate stakeholders about benefits, collaboration with IT teams to address technical compatibility, and careful planning to maintain compliance and protect sensitive information. Addressing these challenges proactively helps ensure smooth adoption of automation projects and maximizes their impact.

What are the key skills and qualifications needed to thrive as a process automation manager, and why are they important?

To thrive as a Process Automation Manager, you need expertise in process improvement methodologies (like Lean or Six Sigma), automation technologies, and a relevant degree in engineering, IT, or a related field. Familiarity with tools such as Robotic Process Automation (RPA) platforms (e.g., UiPath, Automation Anywhere), workflow management systems, and relevant certifications (like PMP or RPA certifications) is typically required. Strong leadership, problem-solving abilities, and effective communication skills help drive cross-functional collaboration and change management. These skills and qualifications are critical to successfully designing, implementing, and optimizing automated solutions that enhance efficiency and business outcomes.

What is the difference between Process Automation Manager vs Business Process Analyst?

AspectProcess Automation ManagerBusiness Process Analyst
CredentialsTypically requires certifications like RPA, BPM, or project managementOften holds business analysis or process improvement certifications
Work EnvironmentLeads automation projects, manages technical teams, collaborates with ITAnalyzes business processes, documents workflows, recommends improvements
Industry UsageCommon in IT, manufacturing, finance, and tech sectorsWidely used across various industries for process optimization

The Process Automation Manager focuses on implementing automation solutions and managing related teams, while the Business Process Analyst concentrates on analyzing and improving existing business processes. Both roles often collaborate but serve different functions within process improvement initiatives.

What do process automation managers get paid?

Process automation managers typically earn a median annual salary ranging from $80,000 to $130,000, depending on experience, industry, and location. They often have skills in robotic process automation (RPA) tools, project management, and process analysis, which can influence compensation levels.

What are the most commonly searched types of Process Automation jobs in Delaware?

The most popular types of Process Automation jobs in Delaware are:

What cities in Delaware are hiring for Process Automation Manager jobs?

Cities in Delaware with the most Process Automation Manager job openings:

Process Automation Manager jobs near you
Infographic showing various Process Automation Manager job openings in Delaware as of July 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $107,785 per year, or $51.8 per hour.

Cash Equities Client Services Manager - Vice President

Newark, DE • On-site

JPMorgan Chase & Co.
Finance and Insurance • 10K+ employees
Learn more about JPMorgan Chase & Co.external

Full-time

Medical, Retirement

Posted 11 days ago

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

Job description


Summary
Join JPMorgan Chase's North American Cash Equities Client Services team (JPMorgan Securities LLC), the primary point of contact for Institutional Asset Managers and Hedge Funds executing with our global equity trading desks.
As a Vice President / Client Service Manager III, you will lead a high-performing client service team responsible for monitoring the successful transmission of client equity trades from trade booking through allocation, confirmation, settlement, and post-settlement controls.
You will combine deep understanding of equity markets and the trade lifecycle with exceptional client service, strong control discipline, and a continuous improvement mindset. You will partner closely with Sales Traders, Clients, Service Providers, Operations, Technology, and Control Management to resolve complex breaks, minimize fails and operational risk, and modernize workflows through data, automation, and process excellence.
Job Responsibilities
  • Lead and develop a client service team supporting institutional Cash Equities clients, ensuring a consistent, high-quality, "first call" client experience and timely resolution of trade-related inquiries and escalations.
  • Own day-to-day oversight of the equity trade lifecycle (trade capture/booking, allocations, confirmations, matching, settlement, and post-settlement), ensuring breaks are identified early and resolved with strong root-cause discipline.
  • Drive best-in-class allocation support (including accuracy, timeliness, and exception management), partnering with Sales Trading and clients to improve allocation quality and reduce downstream operational friction.
  • Manage and enhance daily controls (control reports, exception queues, break management routines, fails metrics), ensuring issues are escalated appropriately and remediation is tracked to closure.
  • Lead fails management strategy (break resolution, trade repair, preventative action plans) and champion straight-through processing improvements to reduce manual touchpoints and operational risk.
  • Leverage data and analytics to identify trends (recurring breaks, client behaviors, process bottlenecks), quantify impact, and prioritize improvements that enhance client outcomes and operational efficiency.
  • Partner with Technology and stakeholders to deliver process automation and workflow enhancements; define requirements, support testing, and ensure changes improve control posture and client experience.
  • Foster strong internal partnerships across Sales Trading, Operations, Control Management, Compliance/Risk (as applicable), and external service providers to deliver timely outcomes and influence effective change.
  • Act as a senior escalation point for complex client and operational issues, applying advanced conflict management and stakeholder influence to drive resolution while protecting client relationships and firm standards.

Required Qualifications, Capabilities, and Skills
  • Significant experience in Cash Equities middle office / client services / trade support with strong working knowledge of the equity trade lifecycle, including allocations and settlement-related processes.
  • Demonstrated ability to lead teams in a high-volume, deadline-driven environment, with a focus on quality, accuracy, and client outcomes.
  • Proven track record of exceptional client service, including managing escalations, resolving complex issues, and strengthening institutional client relationships.
  • Strong understanding of operational risk and controls within an equities processing environment; experience running control routines, exception management, and break/fails resolution.
  • Strong analytical and problem-solving skills, including the ability to perform root-cause analysis and implement durable fixes to prevent recurrence.
  • Excellent communication and interpersonal skills, with the ability to influence across Sales Trading, Operations, Technology, and external counterparties.
  • Strong digital literacy and ability to identify and drive process improvements through data, automation, and workflow modernization.

Preferred Qualifications, Capabilities, and Skills
  • Extensive experience supporting Institutional Asset Managers and/or Hedge Funds in equities middle office / client services, with exposure to global market nuances and settlement risk considerations.
  • Experience driving measurable reductions in fails, breaks, or manual processing through process redesign, control enhancements, and/or automation.
  • Familiarity with common equities processing workflows and dependencies (allocations, confirmations/matching, settlement instructions, exception queues, service provider interactions).
  • Experience mentoring and developing talent, building a performance culture, and leading change initiatives across teams.
  • Ability to apply cultural intelligence when engaging with a diverse client base and global internal stakeholders.
  • Demonstrated ability to identify opportunities for AI and automation integration within operational workflows, including experience evaluating, implementing, or governing AI-driven solutions to achieve scalable process improvements and strategic objectives.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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