Process Automation Analyst Jobs in Ontario (NOW HIRING)

What is the opportunity?

As an Automation Analyst & Developer in RBC Capital Markets, you will assess, research, analyze and document sponsor/stakeholder needs in relation to Capital Markets Business and Client Services' projects with particular emphasis on RPA (Robotic Process Automation). You will help identify automated solutions that satisfy sponsor/stakeholder needs. This role will provide assistance with designing and mapping business processes and procedures.

The successful incumbent would be required to: analyze current state processes and provide meaningful suggestions for process re-engineering and technology implementation to improve efficiency and controls; Support the detailed requirement phases by identifying, tracking, escalating and/or resolving requirements issues; Prepare and consolidate technical and business requirements documentation; Assist in the preparation of the implementation plan; Engage Automation Leads to plan, develop, and execute on automation initiatives; Support User Acceptance and Integrated Systems Testing by initiating the planning and development of test cases and the execution of tests; Effectively communicate and build rapport with team members, stakeholders, and business partners using a variety of techniques and collaboration from initiation to close.

What will you do?

• Assist in analysis on projects in accordance with the RBC Project Management Framework (PMF)
• Design, develop and test complex Robotics Process Automation solutions using latest automation technologies (currently Blue Prism)
• Facilitate workshop sessions to elicit requirements, resolve problems/inefficiencies, communicate project status, and align expectations with stakeholders
• Analyze workflow processes and recommend solution
• Manage multiple concurrent project tasks
• Prepare accurate, timely and compliant documents/reports
• Work closely with Subject Matter Experts and project manager to deliver solutions
• Participate in testing initiatives
• Achieve and maintain highest levels of customer satisfaction
• Be a technology advocate and share expertise with other team members.
• Be a key partner to the business and the rest of the team throughout the delivery cycle
• Think through challenging and interesting problems and solve them with your team

What do you need to succeed?

Must Have

• 1 to 2 years of RPA process development experience using Blue Prism automation software
• Advanced .NET Framework competency or extensive experience with other programming frameworks
• Knowledge of Software Development Lifecycle (SDLC)
• An Agile mindset and team player
• Excellent communication skills both verbal and written, including presentation skills
• Bachelor's degree or equivalent relevant experience in Finance, Engineering, Science or Math desirable
• Experience in assessing key business processes and documentation of process flows
• Self-motivated, able to work independently
• Able to manage multiple priorities
• Above average skills in Microsoft Office Suite (Excel, Access, Visio, PowerPoint, etc.)
• Ability to build strong, relationships with clients and stakeholders across the enterprise
• Ability to facilitate the requirements gathering and analysis of key business process needs and toolset gaps
• Good working knowledge of Capital Markets Business and Client Services functions and processes

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through training and study groups.
• Be a key enabler of RBC agile and technology transformation.
• Ability to make a difference and lasting impact by working on a cutting-edge product.
• Work in a dynamic, collaborative, progressive, and high-performing team.

#LI-KA2

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.