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Process Associate Jobs in San Rafael, CA (NOW HIRING)

VDA

Associate

San Francisco, CA · On-site

$155K - $195K/yr

The Associate position is a pivotal consultative role designed to support various functions within ... Conduct research and gather data to inform decision-making processes and improve operational ...

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Process Associate information

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How much do process associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for process associate in San Rafael, CA is $32.53, according to ZipRecruiter salary data. Most workers in this role earn between $30.29 and $36.15 per hour, depending on experience, location, and employer.

Is a process associate job entry-level?

Yes, a process associate position is typically considered entry-level, requiring minimal prior experience. It often involves training on specific processes, tools, and procedures, making it accessible to candidates with basic skills and a willingness to learn.

Is a process associate a stressful job?

A process associate role can involve repetitive tasks, meeting deadlines, and attention to detail, which may contribute to stress levels. However, the job environment, workload, and support from management influence how stressful the role is for an individual. Developing strong organizational and communication skills can help manage job-related stress effectively.

What are the key skills and qualifications needed to thrive as a process associate?

To excel as a Process Associate, you typically need strong analytical abilities, attention to detail, and at least a high school diploma or bachelor’s degree, depending on the industry. Familiarity with process management software (such as SAP or Oracle), MS Office Suite, and sometimes Six Sigma certification are often valuable. Effective communication, time management, and adaptability help individuals stand out in this role. These skills ensure accuracy, efficiency, and smooth workflow execution, which are critical for supporting business operations and meeting organizational goals.

What is the difference between Process Associate vs Customer Service Executive?

AspectProcess AssociateCustomer Service Executive
Primary RoleSupports business processes, data entry, and operationsHandles customer inquiries, complaints, and support
Work EnvironmentBack-office, process-drivenFront-office, client-facing
Required SkillsAttention to detail, process knowledge, basic IT skillsCommunication skills, problem-solving, patience
Industry UsageBPO, finance, healthcare, ITBPO, retail, telecom, banking

While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

How much do process associates make in the US?

Process associates in the US typically earn an average annual salary of around $35,000 to $45,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced professionals or those in specialized fields can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is a process associate?

Process Associates are entry-level professionals who support the day-to-day operations of a business by handling administrative tasks, data processing, and workflow management. They often work in sectors like finance, healthcare, and business process outsourcing, ensuring processes run smoothly and efficiently. Their responsibilities include data entry, documentation, quality checks, and assisting with process improvements. Strong attention to detail, communication skills, and familiarity with relevant software are important for success in this role.

What does a process associate do?

A typical day for a Process Associate involves handling and processing transactions, managing data entry tasks, and ensuring that all assigned processes are completed within established timelines and quality standards. Process Associates frequently collaborate with team leads, quality analysts, and other associates to resolve issues or clarify process requirements. They may also participate in team meetings to discuss workflow improvements or share updates. This role requires strong attention to detail and effective communication with both colleagues and, occasionally, clients to ensure seamless operations.
What job categories do people searching Process Associate jobs in San Rafael, CA look for? The top searched job categories for Process Associate jobs in San Rafael, CA are:
What cities near San Rafael, CA are hiring for Process Associate jobs? Cities near San Rafael, CA with the most Process Associate job openings:
Process Associate jobs near you

Director, Process Development

Cellares

South San Francisco, CA • On-site

$170K - $240K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 3 days ago

Job description

Position Summary
Cellares is seeking an innovative and highly motivated Director to lead enterprise client programs within the Process Development team. The candidate will have extensive experience in cell therapy manufacturing, personnel oversight and client relationship management. This individual will interface across many parts of the company and with customers to translate existing client drug product manufacturing processes onto the Cell Shuttle manufacturing platform.
The successful candidate will be responsible for managing and developing scientists and research associates, as well as supporting technology transfer and ongoing research and development activities. Extensive experience in experimental design, process development, process characterization, MSAT and cell/gene therapy manufacturing are required. The ideal candidate will be well acquainted with developing scalable processes and transferring them from the development space into manufacturing.
Candidates should enjoy working in a fast-paced, mission-driven environment, and be prepared to tackle a broad selection of challenges as the company grows.
Responsibilities
  • Developing and leading the Enterprise Programs team within the PD department
  • Managing tech transfer and process development activities to enable regulatory filing
  • Serving as the company's internal subject matter expert with regards to cell therapy manufacturing questions associated with all Enterprise Programs
  • Assuming responsibility for tracking and planning resource allocation, budgets, headcount and continuous team, process and technology improvements
  • Developing best practices, templates, and standards for transitioning processes from development into characterization and, ultimately, manufacturing
  • Planning the process development team's work for the quarters to come with clearly defined goals and resourcing plans
  • Performing gap analyses and translating existing manual and/or automated processes onto the Cell Shuttle platform
  • Performing and supporting in the execution of verification, validation, and performance qualification
  • Authoring standard operating procedures, protocols, and batch records for the manufacturing of Enterprise Program cell therapies
  • Working with our Analytical Development team to assess and quantify the quality of cell therapy manufacturing process steps in meeting Enterprise Program client requirements
  • Authoring high-quality regulatory submissions and technical reports; independently prepare and present data/findings at department, project team, and senior management meetings

Requirements
  • PhD, M.S. or B.S. in biological sciences (Molecular Biology, Immunology, Genetics)
  • Excellent organizational and communications skills and strong ability to lead and work with individuals across all levels in the organization
  • 4+ years of experience in the cell and gene therapy manufacturing or process development space, with at least two years in an industry setting.
  • Extensive experience with different modalities of genetically modified cell therapies (e.g. CAR-T, TCR, HSCs, CD34+)
  • Experience with both autologous and allogeneic cell therapy manufacturing workflows in preclinical, clinical and/or commercial environments
  • Experience representing companies externally, with strong client relationship management skills
  • Experience with managing and growing process development teams and processes
  • Strong experimental design and troubleshooting skills, able to distill complex scientific information into simple and actionable final reports
  • Experience working in a GMP environment and familiarity with quality requirements
  • Demonstrated experience in process optimization, characterization and tech transfer
  • Excellent data analysis skills and experience with a variety of scientific software applications
  • Great verbal and written communication skills and the ability to interpret, summarize, and present scientific results in a clear, concise, accurate manner to both technical and non-technical audiences
  • Must be able to travel up to 15% of the time
  • Self-awareness, integrity, authenticity and a growth mindset

Nice to have
  • Experience interfacing with the FDA
  • PhD / post-doctoral experience in the gene/cell therapy field
  • Experience authoring CMC sections for IND, IMPD and NDA
  • Proven track record of utilizing management and process improvement tools (daily management, problem solving & root cause analysis tools, value stream mapping etc.) to meet and exceed strategic business objectives

$170,000 - $240,000 a year
Cellares' total compensation package contains competitive base salaries, highly subsidized Medical, Dental, and Vision Plans, 401(k) Matching, Free EV Charging, Onsite lunches, and Stock options. All displayed pay ranges are approximate, negotiable, and location dependent.
This is Cellares
Cellares is the first Integrated Development and Manufacturing Organization (IDMO) and takes an Industry 4.0 approach to mass manufacturing the living drugs of the 21st century. The company is both developing and operating integrated technologies for cell therapy manufacturing to accelerate access to life-saving cell therapies. The company's Cell Shuttle integrates all the technologies required for the entire manufacturing process in a flexible and high-throughput platform that delivers true walk-away, end-to-end automation. Cell Shuttles will be deployed in Cellares' Smart Factories around the world to meet total patient demand for cell therapies at global scale. Partnering with Cellares enables academics, biotechs, and pharma companies to accelerate drug development and scale out manufacturing, lower process failure rates, lower manufacturing costs, and meet global patient demand.
The company is headquartered in South San Francisco, California with its commercial-scale IDMO Smart Factory in Bridgewater, New Jersey. The company is backed by world-class investors and has raised over $355 million in financing.
Leveling will be based on overall experience, education, and demonstration of knowledge throughout the interview process.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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About Cellares

Sourced by ZipRecruiter

Industry

Pharmaceutical and medicine manufacturing

Company size

11 - 50 Employees

Headquarters location

South San Francisco, CA, US

Year founded

2019

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