Job details Job Role Process Associate-US Work Location Phoenix, AZ State / Region / Province Arizona Country USA Domain Operations Interest Group IBPO USA Company IBPO USA Requisition ID 148603BR ...
Job details Job Role Process Associate-US Work Location Phoenix, AZ State / Region / Province Arizona Country USA Domain Operations Interest Group IBPO USA Company IBPO USA Requisition ID 148603BR ...
Job details Job Role Process Associate-US Work Location Phoenix, AZ State / Region / Province Arizona Country USA Domain Operations Interest Group IBPO USA Company IBPO USA Requisition ID 148603BR ...
Job details Job Role Process Associate-US Work Location Phoenix, AZ State / Region / Province Arizona Country USA Domain Operations Interest Group IBPO USA Company IBPO USA Requisition ID 148603BR ...
Merchandise Processing Associate
Phoenix, AZ · On-site
$12.75 - $14/hr
Merchandise Processing Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and ...
Quick apply
Merchandise Processing Associate
Phoenix, AZ · On-site
$12.75 - $14/hr
Merchandise Processing Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and ...
Merchandise Processing Associate
Phoenix, AZ · On-site
$15 - $16.50/hr
Merchandise Processing Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and ...
Merchandise Processing Associate
Phoenix, AZ · On-site
$15 - $16.50/hr
Merchandise Processing Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and ...
Merchandise Processing Associate
Phoenix, AZ · On-site
$13 - $14.25/hr
Merchandise Processing Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and ...
Quick apply
Merchandise Processing Associate
Phoenix, AZ · On-site
$13 - $14.25/hr
Merchandise Processing Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and ...
Merchandise Processing Associate
Phoenix, AZ · On-site
$15 - $16.50/hr
Merchandise Processing Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and ...
Merchandise Processing Associate
Phoenix, AZ · On-site
$15 - $16.50/hr
Merchandise Processing Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and ...
Medicaid Enrollment Specialist Senior Process Associate In the role of process associate, you will execute transactions as per prescribed guidelines and timelines, reviews and validates the inputs ...
Medicaid Enrollment Specialist Senior Process Associate In the role of process associate, you will execute transactions as per prescribed guidelines and timelines, reviews and validates the inputs ...
Associate, Process Improvement
Tempe, AZ · Hybrid
$87.19K - $114.43K/yr
We're hiring an Associate, Process Optimization to join our Member Provider Service Optimization team. Oscar is the first health insurance company built around a full stack technology platform and a ...
Associate, Process Improvement
Tempe, AZ · Hybrid
$87.19K - $114.43K/yr
We're hiring an Associate, Process Optimization to join our Member Provider Service Optimization team. Oscar is the first health insurance company built around a full stack technology platform and a ...
Associate, Process Improvement
Tempe, AZ · On-site
$87.19K - $114.43K/yr
We're hiring an Associate, Process Optimization to join our Member Provider Service Optimization team. Oscar is the first health insurance company built around a full stack technology platform and a ...
Associate, Process Improvement
Tempe, AZ · On-site
$87.19K - $114.43K/yr
We're hiring an Associate, Process Optimization to join our Member Provider Service Optimization team. Oscar is the first health insurance company built around a full stack technology platform and a ...
Associate, Process Improvement
Tempe, AZ · Hybrid
$87.19K - $114.43K/yr
We're hiring an Associate, Process Optimization to join our Member Provider Service Optimization team. Oscar is the first health insurance company built around a full stack technology platform and a ...
Quick apply
Associate, Process Improvement
Tempe, AZ · Hybrid
$87.19K - $114.43K/yr
We're hiring an Associate, Process Optimization to join our Member Provider Service Optimization team. Oscar is the first health insurance company built around a full stack technology platform and a ...
TONOPAH PROCESSING
Tonopah, AZ · On-site
$15.86/hr
The Egg Processing Associate is responsible for supporting egg handling, processing, and packaging operations while ensuring product quality, accuracy, and compliance with food safety standards. This ...
TONOPAH PROCESSING
Tonopah, AZ · On-site
$15.86/hr
The Egg Processing Associate is responsible for supporting egg handling, processing, and packaging operations while ensuring product quality, accuracy, and compliance with food safety standards. This ...
TONOPAH PROCESSING
Tonopah, AZ · On-site
The Egg Processing Associate is responsible for supporting egg handling, processing, and packaging operations while ensuring product quality, accuracy, and compliance with food safety standards. This ...
TONOPAH PROCESSING
Tonopah, AZ · On-site
The Egg Processing Associate is responsible for supporting egg handling, processing, and packaging operations while ensuring product quality, accuracy, and compliance with food safety standards. This ...
The Egg Processing Associate is responsible for supporting egg handling, processing, and packaging operations while ensuring product quality, accuracy, and compliance with food safety standards. This ...
The Egg Processing Associate is responsible for supporting egg handling, processing, and packaging operations while ensuring product quality, accuracy, and compliance with food safety standards. This ...
Process Technician
Phoenix, AZ · On-site
Associate's degree (any field of study) preferred. * Bachelor's degree in a non-STEM discipline may ... This process may include verifying the candidate's identity, confirming legal authorization to work ...
Process Technician
Phoenix, AZ · On-site
Associate's degree (any field of study) preferred. * Bachelor's degree in a non-STEM discipline may ... This process may include verifying the candidate's identity, confirming legal authorization to work ...
Process Technician - Keep the World's Most Advanced Production Running A job at TSMC Arizona offers ... Associate's degree (any field of study) preferred. * Bachelor's degree in a non-STEM discipline may ...
Process Technician - Keep the World's Most Advanced Production Running A job at TSMC Arizona offers ... Associate's degree (any field of study) preferred. * Bachelor's degree in a non-STEM discipline may ...
Process Technician
Phoenix, AZ · On-site
Process Technician - Keep the World's Most Advanced Production Running A job at TSMC Arizona offers ... Associate's degree (any field of study) preferred. * Bachelor's degree in a non-STEM discipline may ...
Process Technician
Phoenix, AZ · On-site
Process Technician - Keep the World's Most Advanced Production Running A job at TSMC Arizona offers ... Associate's degree (any field of study) preferred. * Bachelor's degree in a non-STEM discipline may ...
Training wafer FAB associate in process tool operation using our standard work process Cross functional aspects: * Working closely with Photo equipment team to identify and reduce source of process ...
Training wafer FAB associate in process tool operation using our standard work process Cross functional aspects: * Working closely with Photo equipment team to identify and reduce source of process ...
Be Seen First
Process Engineer (Etch)
Chandler, AZ · On-site
$75K - $110K/yr
We are seeking an experienced Etch Process Engineer (Quartz & Chamber Focus) to join our quartz ... Associate degree (AA) or Bachelor's degree (BS) in Electrical Engineering, Chemical Engineering ...
Quick apply
Be Seen First
Process Engineer (Etch)
Chandler, AZ · On-site
$75K - $110K/yr
We are seeking an experienced Etch Process Engineer (Quartz & Chamber Focus) to join our quartz ... Associate degree (AA) or Bachelor's degree (BS) in Electrical Engineering, Chemical Engineering ...
Process Technician III
$25 - $34.70/hr
Process Technicians are tasked with preparing cross-section samples for analysis, identifying ... Associate degree, technical certificate, or equivalent handson experience in semiconductor ...
Process Technician III
$25 - $34.70/hr
Process Technicians are tasked with preparing cross-section samples for analysis, identifying ... Associate degree, technical certificate, or equivalent handson experience in semiconductor ...
Process Technician III
Phoenix, AZ · On-site
$25 - $34.70/hr
Process Technicians are tasked with preparing cross-section samples for analysis, identifying ... Associate degree, technical certificate, or equivalent hands-on experience in semiconductor ...
Process Technician III
Phoenix, AZ · On-site
$25 - $34.70/hr
Process Technicians are tasked with preparing cross-section samples for analysis, identifying ... Associate degree, technical certificate, or equivalent hands-on experience in semiconductor ...
Process Associate information
See Goodyear, AZ salary details
$18.79 - $20.07
4% of jobs
$20.07 - $21.35
3% of jobs
$21.35 - $22.63
1% of jobs
$22.63 - $23.91
1% of jobs
$23.91 - $25.20
10% of jobs
$25.20 - $26.48
5% of jobs
$26.51 is the 25th percentile. Wages below this are outliers.
$26.48 - $27.76
11% of jobs
The median wage is $28.99 / hr.
$27.76 - $29.04
15% of jobs
$29.04 - $30.32
15% of jobs
$31.18 is the 75th percentile. Wages above this are outliers.
$30.32 - $31.60
14% of jobs
$31.60 - $32.88
20% of jobs
$18
$28
$32
How much do process associate jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Process Associate, and why are they important?
What does a typical day look like for a Process Associate, and how do they interact with other team members?
What are Process Associates?
What are the skills for a process associate?
What is the work of a process associate?
What is the difference between Process Associate vs Customer Service Executive?
| Aspect | Process Associate | Customer Service Executive |
|---|---|---|
| Primary Role | Supports business processes, data entry, and operations | Handles customer inquiries, complaints, and support |
| Work Environment | Back-office, process-driven | Front-office, client-facing |
| Required Skills | Attention to detail, process knowledge, basic IT skills | Communication skills, problem-solving, patience |
| Industry Usage | BPO, finance, healthcare, IT | BPO, retail, telecom, banking |
While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

Full-time
Posted 5 days ago
Job description
Job Role
Process Associate-US
Work Location
Phoenix, AZ
State / Region / Province
Arizona
Country
USA
Domain
Operations
Interest Group
IBPO USA
Company
IBPO USA
Requisition ID
148603BR
Medicaid Enrollment Specialist
Senior Process Associate
In the role of process associate, you will execute transactions as per prescribed guidelines and timelines, reviews and validates the inputs from the other team members, support your manager in training activities, daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies and norms of Infosys.
Responsibilities may include but are not limited to:
- Performs processes to resolve the following eligibility exceptions within the required State/Regulatory timeframes:
enrollment file errors, ID card generation errors, PCP assignments and 834 enrollment files to vendor/third party administrators. - Process COB eligibility through proper application to ensure accurate information is represented in company enrollment system
- Assists with the support of the newborn enrollment functions, to include call center, claims, and encounter requests for verification and updates, PCP assignment activity, enrollment record error reports, enrollment/disenrollment activity and Mass Member Moves.
- As needed is available to support special projects
- Assist to maintain integrity of eligibility tasks.
- External phone call with other health insurances to determine primary payer.
- Prioritizes daily, weekly and monthly job tasks to support regulatory requirements and service level agreements.
- Displays imitative to complete assigned tasks timely and accurately and balances workload to assist peers and Supervisor.
- Provides knowledgeable response to internal and external inquiries regarding eligibility, ID cards, selection of primary, care provider, and state enrollment transactions.
- Reconciles eligibility with State Agencies using varied methods. Tracks and documents all transactions with State Agencies
Basic
- High School Diploma or GED Equivalent
- At least 1 year of related work experience
- Excellent interpersonal and communication skills to deal effectively with all necessary levels within and outside the organization.
- Demonstrates analytical and innovative excellence for current state and future state challenges at both the strategic and tactical level.
- Strong organizational skills and superior attention to detail. Strong decision maker.
- Ability to review documents for accuracy, completeness, and compliance; compile data and information for reports; compose letters and memoranda.
- Ability to gather and research data (i.e., statutes, regulations, articles).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.
About Us
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering , automation , and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 38 delivery centers in 13 countries spread across 5 continents, with 60,966 employees from 104 nationalities, as of September, 2025.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin
Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.