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Process Associate Jobs in Cambridge, ON (NOW HIRING)

Dedicates time to understand the technology associate with manufacturing process (making process, packing, etc) and engage with Machine suppliers to understand equipment working principles. What ...

Fashion Associate

Oakville, ON · On-site

CA$17.75/hr

A Fashion Associate is a customer service champion that processes and stocks all fashion merchandise and maintains merchandise standards, including modular and signage integrity, all in a safe and ...

Electronics Associate

Oakville, ON · On-site

CA$17.75/hr

A Department Specialized Associate, this Associate drives sales in a highly specialized part of our ... Deep zone, CAP/VizPick Process, PinPoint process, Price changes, Feature to home, Zoning. 4.Setting ...

A Fashion Associate is a customer service champion that processes and stocks all fashion merchandise and maintains merchandise standards, including modular and signage integrity, all in a safe and ...

A Fashion Associate is a customer service champion that processes and stocks all fashion merchandise and maintains merchandise standards, including modular and signage integrity, all in a safe and ...

Overnight Associate

Oakville, ON · On-site

CA$17.75/hr

This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing of merchandise all in a safe and clean environment. This Associate will function as part ...

Overnight associate

Burlington, ON · On-site

CA$17.75/hr

This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing of merchandise all in a safe and clean environment. This Associate will function as part ...

Overnight Associate

Waterdown, ON · On-site

CA$17.75/hr

This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing of merchandise all in a safe and clean environment. This Associate will function as part ...

Document Processor

Brantford, ON · On-site

CA$48K - CA$68K/yr

Provide administrative support to partners, associates and client service teams. * Review ... Accommodations Accommodations are available during all stages of the recruitment process in ...

Document Processor

Brantford, ON · On-site

CA$48K - CA$68K/yr

Provide administrative support to partners, associates and client service teams. * Review ... Accommodations Accommodations are available during all stages of the recruitment process in ...

Review and process a high volume of customer purchase orders and order-related documentation ... Associates Degree and a minimum of 6 years of prior related experience. *This posting is for a ...

New

This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing of merchandise all in a safe and clean environment. This Associate will function as part ...

This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing of merchandise all in a safe and clean environment. This Associate will function as part ...

This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing of merchandise all in a safe and clean environment. This Associate will function as part ...

Associate Recognition Programs We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a ...

Associate Recognition Programs We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a ...

Associate Recognition Programs We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a ...

Associate Recognition Programs We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a ...

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Process Associate information

What is a process associate?

Process Associates are entry-level professionals who support the day-to-day operations of a business by handling administrative tasks, data processing, and workflow management. They often work in sectors like finance, healthcare, and business process outsourcing, ensuring processes run smoothly and efficiently. Their responsibilities include data entry, documentation, quality checks, and assisting with process improvements. Strong attention to detail, communication skills, and familiarity with relevant software are important for success in this role.

What does a process associate do?

A typical day for a Process Associate involves handling and processing transactions, managing data entry tasks, and ensuring that all assigned processes are completed within established timelines and quality standards. Process Associates frequently collaborate with team leads, quality analysts, and other associates to resolve issues or clarify process requirements. They may also participate in team meetings to discuss workflow improvements or share updates. This role requires strong attention to detail and effective communication with both colleagues and, occasionally, clients to ensure seamless operations.

What are the key skills and qualifications needed to thrive as a process associate?

To excel as a Process Associate, you typically need strong analytical abilities, attention to detail, and at least a high school diploma or bachelor’s degree, depending on the industry. Familiarity with process management software (such as SAP or Oracle), MS Office Suite, and sometimes Six Sigma certification are often valuable. Effective communication, time management, and adaptability help individuals stand out in this role. These skills ensure accuracy, efficiency, and smooth workflow execution, which are critical for supporting business operations and meeting organizational goals.

What is the difference between Process Associate vs Customer Service Executive?

AspectProcess AssociateCustomer Service Executive
Primary RoleSupports business processes, data entry, and operationsHandles customer inquiries, complaints, and support
Work EnvironmentBack-office, process-drivenFront-office, client-facing
Required SkillsAttention to detail, process knowledge, basic IT skillsCommunication skills, problem-solving, patience
Industry UsageBPO, finance, healthcare, ITBPO, retail, telecom, banking

While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

Is a process associate a stressful job?

A process associate role can involve repetitive tasks, meeting deadlines, and attention to detail, which may contribute to stress levels. However, the job environment, workload, and support systems can influence how stressful the role feels for an individual.

Is a process associate job entry level?

A process associate position is often considered entry-level, suitable for candidates with basic skills in data entry, process management, or customer service. Many employers provide on-the-job training, and a high school diploma or equivalent is typically sufficient to start in this role.

What are the most commonly searched types of Process jobs in Cambridge, ON?

The most popular types of Process jobs in Cambridge, ON are:

What job categories do people searching Process Associate jobs in Cambridge, ON look for?

The top searched job categories for Process Associate jobs in Cambridge, ON are:

What cities near Cambridge, ON are hiring for Process Associate jobs?

Cities near Cambridge, ON with the most Process Associate job openings:

Infographic showing various Process Associate job openings in Cambridge, ON as of August 2026, with employment types broken down into 57% Full Time, and 43% Contract. Highlights an 100% In-person job distribution.

Full-time

Medical, Life, Retirement, PTO

Re-posted yesterday


Mondelez International rating

6.7

Company rating: 6.7 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

266th of 443 rated food and drinks producers


Job description

Job Description

Are You Ready to Make It Happen at Mondelez International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You help manufacturing line leaders deliver on Mondelez International's safety, quality, cost, delivery, sustainability and morale targets to ensure processes run smoothly by coaching line teams and using tools to eliminate losses, troubleshoot line problems and improve systems.

How you will contribute

You are a key ingredient in helping us change how the world snacks. You will work closely with line leaders to ensure that Mondelez International meets our safety, quality, cost, delivery, sustainability and morale targets on our manufacturing lines to ensure processes run smoothly. Most of your time will be spent working independently on the manufacturing floor, identifying and fixing problems, improving systems, and being responsible for your equipment, but you will also be responsible for statistical processing control and will lead small-group activities to build line team capabilities to eliminate losses.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

  • Continuous improvement as it relates modern manufacturing concepts, total productive maintenance and Six Sigma
  • Leading and coaching line teams
  • Handling challenging interpersonal situations and influencing people in a union environment
  • Communicating verbally and in writing with attention to detail
  • Handling multiple priorities in a fast-paced environment
  • Good computer skills (Windows, Excel, Word) and experience with SAP is preferable

More about this role

What you need to know about this position

  • The Process Engineer is a key contributor and champion of the advancement of our Factories towards Mondelez Quest to Be the Best Vision.

  • Responsible for Loss Intelligence, Loss Eradication and Loss Prevention throughout the Operation, working with Leadership and Core Teams to build capability and engagement to support our business in achieving performance improvement goals (safety, quality, delivery, cost and sustainability).

  • Participates on daily management routines of the line and on monthly and annual loss analysis process, making use of PDCA to track performance and develop plans and actions to meet or exceed site targets.

  • Responsible for build capability of Core team (Operators and Maintenance) as losses are identified and eradicated - the loss prevention is key element of continuous improvement and skills to execute new established standards (CIL in case of AM Pillar and Planned Maintenance in case of PM Pillar).

  • Delivers overall process system ownership to ensure the achievement of the line goals and the implementation of process, standards and systems to maintain and continual improvement of the line performance aligned with the business needs.

  • Extensive knowledge of Focused Improvement/ Analytical Skills (RCA/ BB, 12 Step Kaizen). As member of FI Pillar, ensures implementation and execution of GE building blocks.

  • Acts as a strong agent of change, understands the value of bringing science and engineering to manufacturing and possesses the ability to lead and motivate others.

  • Develops in co-ownership with Line Leader, and Maintenance Leader the Line Master plan.

  • Dedicates time to understand the technology associate with manufacturing process (making process, packing, etc) and engage with Machine suppliers to understand equipment working principles.

What extra ingredients you will bring:

  • Generates, maintain and report the historical data for downtime (Planned and Unplanned stoppages), waste (B&R, Rework), centerlines database.

  • Leads the line to deliver/ensure 100% of critical to quality (CTQ), critical to process (CTP), centerlines compliance, audit execution, deviations and target criteria are met.

  • Supports all plant safety initiatives related to line processes.

  • Engages in Daily Management System Meetings to lead plans for loss analysis and loss eradication.

  • Leads and coach core teams to identify and analyze losses and develop solutions and control plans using FI/Lean problem-solving tools such as Working Principles, 5 Whys, Statistics tools, SMED, Control Charts, Pareto, etc.

  • Support waste reductions initiatives such as War on Waste, Manufacturing Standards and World Class Scrap/Water Programs, Over Pack attainment including all R&D as well as Quality initiated projects.

  • Provide technical support to develop new cost saving programs and execute active projects.

  • Lead the activities to document and capture best operating practices, centerline equipment and build capability in the core teams, proactively communicate key learnings to enable best practice replication across shift crews and across lines.

  • Analyze performance data to support yearly, monthly and day-to-day Global Efficiency improvement - have clarity and targets to reduce Planned and Unplanned Downtime.

  • Actively support R&D and Engineering for all development programs targeting process equipment, new products, recipes, technologies and packaging.

  • Provide technical support on production and equipment requirements for raw materials and finished goods, standards and specifications, standards of raw materials costs, types of defects and how to prevent them.

  • Identify and plan Kaizen/Performance Improvement activities such as speed increase, minor stop reduction, scrap reduction, planned downtime reduction (SMED, visual controls) and labor efficiency improvement.

  • Ensure teams understand and report on Key Performance Indicators such as Safety, Quality, Global Efficiency, Downtime, and Consumer Complaints. Process Engineers have mastery on on-line performance tools e.g. DMS and adoption of iDF, so value is created through on-line control allowing Core Team intervention in the manufacturing process enabling ZERO losses.

  • Support new product introduction and major capital initiatives, providing performance data analysis to ensure product and delivery standards are met.

  • Establishes a strong partnership with operations, maintenance, quality and safety to lead various teams responsible for identifying, documenting and controlling best practices in their functional area - so sociable and team work skills are fundamental to engage 100% of Line/Site population.

  • Address, guide, help to resolve technical issues from the line applying problem solving tools, generating and conducting test plans to address the solution of technical issues.

  • Ensures visual controls are in place, follow the global standards, and integrates the midranges and centerlines into the IQS and Data acquisition systems. Periodically updates Value Stream and Visual Loss Map while working to remove bottlenecks.

  • Owns and update Process & Packaging Transformations flowsheets as needed. Ensures Standard Operational Procedures for Start-Ups, Shut Downs and Change-Overs are updated.

  • Ensures line documentation (OPL's, FMEA's, Process Flow Sheets, Process Control Strategies, and Troubleshooting guides) are update accordingly. Provides training to operators on their respective process topics following Skill Matrix guidance.

  • Supports the quality system of the line and ensure outages related to process, materials, procedures and product are addressed appropriately.

  • Supports the maintenance plan (electrical and mechanical) providing input as needed.

  • Manages and update improvement list and the change management system for the line.

  • Is the contact and works together with R&D and Engineering organization, to support projects, improvements and resolving issues. Attend project Startup Team meetings.

Education / Certifications:

  • Bachelor's degree in Engineering

  • Strong organizational and technical skills

  • Priority setting

  • Communication / Training skills / Skill Matrix

  • People and Time Management skills

  • Shop skills

  • AM & PM Steps 1, 2, 3 and 4

  • Green Belt and Lean 6 Sigma tools (SMED, Kaizen, Loss Analysis)

  • Statistics and Process Controls skills

  • Problem Solving, Root Cause Analysis and Breakdown Elimination system

  • Change Management

  • SAP skills

  • Advanced PC skills

  • Knowledge of AM and PM Standards

  • Ability to coach employees on the floor

  • 5S Standards

  • Project Management

Travel requirements: N/A

Work schedule:

  • Monday to Friday, standard business hours

Salary and Benefits:The expected base salary range for this position is $69,800 to $87,250 CAD depending on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible to participate in a highly competitive bonus program with a target of 8% with the possibility for overachievement based on performance and company results. Mondelez also offers several generous employee benefits (some subsidized or fully paid for by the company), including health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, and enhanced vacation and holiday entitlements. AI may be used as part of the recruitment process and in accordance with local laws. This posting is for a current vacancy.No Relocation support availableBusiness Unit Summary

With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.

Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process. Please note that the term "accommodation" in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.

Job TypeRegularManufacturing coreManufacturing

What Mondelez International employees say

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Mondelez International logo

About Mondelez International

Sourced by ZipRecruiter

Mondelez International, headquartered in Chicago, IL, US, is a leading player in the global snack industry. Known for creating moments of joy in 160 countries, the company specializes in the production and distribution of biscuits, chocolates, gum, candy, cheese and grocery products. Mondelez International was formed in 2012 following the split of Kraft Foods Inc., with the aim to build the best snacking company in the world. The company’s mission centers on leading the future of snacking by offering the right snack, for the right moment, made the right way. Significant accomplishments include owning some of the world's favorite brands including Oreos, Cadbury, Trident, and Toblerone, and being recognized for reducing environmental footprints and championing sustainable ingredient sourcing.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1903