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Process Associate Jobs in Brandywine, MD (NOW HIRING)

Capital One

Process Manager

Mclean, VA · On-site

Process Manager The Process Manager will be a critical driver of organizational efficiency and ... associates to C-level executives. * Operational Excellence & Analysis: Independently identify ...

Weichert, Realtors

Processing Manager

Bethesda, MD · On-site

Assists sales associates with operational and transactional inquiries, as needed. * Works directly with the Central Licensing staff and processes the hiring packages for new sales associates coming ...

Koniag, Inc.

Program Manager

Washington, DC · On-site

Association of Business Process Management Professionals (ABPMP) Certified Business Process Associate (CBPA) * CompTIA Project+ * Project Management Institute (PMI) Project Management Professional ...

kgs

Program Manager

Washington, DC

Association of Business Process Management Professionals (ABPMP) Certified Business Process Associate (CBPA) * CompTIA Project+ * Project Management Institute (PMI) Project Management Professional ...

Nestle

Expert Process Automation

Arlington, VA · On-site

$125K - $180K/yr

Position Summary The Process Automation Expert will identify inefficiencies and opportunities ... We consider our associates our most valuable assets. Please apply for full consideration. The ...

kgs

Program Manager

Washington, DC

Association of Business Process Management Professionals (ABPMP) Certified Business Process Associate (CBPA) * CompTIA Project+ * Project Management Institute (PMI) Project Management Professional ...

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Process Associate information

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$19

$29

$33

How much do process associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for process associate in Brandywine, MD is $29.22, according to ZipRecruiter salary data. Most workers in this role earn between $27.21 and $32.50 per hour, depending on experience, location, and employer.

Is a process associate job entry-level?

Yes, a process associate position is typically considered entry-level, requiring minimal prior experience. It often involves training on specific processes, tools, and procedures, making it accessible to candidates with basic skills and a willingness to learn.

Is a process associate a stressful job?

A process associate role can involve repetitive tasks, meeting deadlines, and attention to detail, which may contribute to stress levels. However, the job environment, workload, and support from management influence how stressful the role is for an individual. Developing strong organizational and communication skills can help manage job-related stress effectively.

What are the key skills and qualifications needed to thrive as a process associate?

To excel as a Process Associate, you typically need strong analytical abilities, attention to detail, and at least a high school diploma or bachelor’s degree, depending on the industry. Familiarity with process management software (such as SAP or Oracle), MS Office Suite, and sometimes Six Sigma certification are often valuable. Effective communication, time management, and adaptability help individuals stand out in this role. These skills ensure accuracy, efficiency, and smooth workflow execution, which are critical for supporting business operations and meeting organizational goals.

What is the difference between Process Associate vs Customer Service Executive?

AspectProcess AssociateCustomer Service Executive
Primary RoleSupports business processes, data entry, and operationsHandles customer inquiries, complaints, and support
Work EnvironmentBack-office, process-drivenFront-office, client-facing
Required SkillsAttention to detail, process knowledge, basic IT skillsCommunication skills, problem-solving, patience
Industry UsageBPO, finance, healthcare, ITBPO, retail, telecom, banking

While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

How much do process associates make in the US?

Process associates in the US typically earn an average annual salary of around $35,000 to $45,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced professionals or those in specialized fields can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is a process associate?

Process Associates are entry-level professionals who support the day-to-day operations of a business by handling administrative tasks, data processing, and workflow management. They often work in sectors like finance, healthcare, and business process outsourcing, ensuring processes run smoothly and efficiently. Their responsibilities include data entry, documentation, quality checks, and assisting with process improvements. Strong attention to detail, communication skills, and familiarity with relevant software are important for success in this role.

What does a process associate do?

A typical day for a Process Associate involves handling and processing transactions, managing data entry tasks, and ensuring that all assigned processes are completed within established timelines and quality standards. Process Associates frequently collaborate with team leads, quality analysts, and other associates to resolve issues or clarify process requirements. They may also participate in team meetings to discuss workflow improvements or share updates. This role requires strong attention to detail and effective communication with both colleagues and, occasionally, clients to ensure seamless operations.
What job categories do people searching Process Associate jobs in Brandywine, MD look for? The top searched job categories for Process Associate jobs in Brandywine, MD are:
What cities near Brandywine, MD are hiring for Process Associate jobs? Cities near Brandywine, MD with the most Process Associate job openings:
Process Associate jobs near you
Infographic showing various Process Associate job openings in Brandywine, MD as of August 2026, with employment types broken down into 58% Full Time, and 42% Contract. Highlights an 100% In-person job distribution, with an average salary of $60,774 per year, or $29.2 per hour.

Process Manager

Capital One

Mclean, VA • On-site

Full-time

Posted 12 days ago

Capital One rating

7.7

Company rating: 7.7 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

93rd of 171 rated banks

Job description

Process Manager
The Process Manager will be a critical driver of organizational efficiency and strategic alignment across our support towers. This role requires an individual who can seamlessly blend hands-on project management, data-driven analytical rigor, and executive-level communication to influence outcomes, secure leadership buy-in, and deliver complex operational improvements with minimal guidance.
Key Responsibilities
  • Strategic Project Delivery: Lead and manage end-to-end operational projects (e.g., technology integrations, new agent rollouts, organizational change initiatives) from concept development through launch, ensuring objectives are clearly defined and met.
  • Executive Communication & Influence: Drive senior leadership alignment and secure project funding/approval by developing clear, concise, and compelling data-driven presentations. Tailor complex messages and strategies to resonate with diverse audiences, from frontline associates to C-level executives.
  • Operational Excellence & Analysis: Independently identify organizational needs and systemic problems using advanced analytical techniques (e.g., capacity modeling, Erlang model generation, and complex data manipulation). Develop and implement innovative, cost-saving technical and process solutions to drive efficiency and strategic objectives.
  • Planning & Governance: Facilitate and manage critical business cycles, including Quarterly Business Reviews (QBRs), Objective and Key Results (OKR) planning, and annual budget formulation (e.g., Zero-Based Budgeting or ZBB).
  • Team & Culture Enablement: Proactively manage cross-functional collaboration, build consensus among stakeholders with varied viewpoints, and actively contribute to a positive, inclusive work environment by mentoring associates and leading diversity and inclusion initiatives.

Basic Qualifications
  • High School Diploma, GED or equivalent certification
  • At least 1 years of Process Management or Risk Management experience

Preferred Qualifications
  • Bachelor's Degree
  • 2+ years of Project Management experience
  • Business Process Management, PMP, Lean, Agile or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $73,300 - $83,700 for Process Manager
Plano, TX: $66,700 - $76,100 for Process Manager
Richmond, VA: $66,700 - $76,100 for Process Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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