The Associate Director, Digital & Business Process Strategy leads the vision, roadmap, and value delivery of digital products that span PASX, Tulip (MES), data historians, and LIMS within AstraZeneca ...
The Associate Director, Digital & Business Process Strategy leads the vision, roadmap, and value delivery of digital products that span PASX, Tulip (MES), data historians, and LIMS within AstraZeneca ...
The Associate Director, Digital & Business Process Strategy leads the vision, roadmap, and value delivery of digital products that span PASX, Tulip(MES), data historians, and LIMS within AstraZeneca ...
The Associate Director, Digital & Business Process Strategy leads the vision, roadmap, and value delivery of digital products that span PASX, Tulip(MES), data historians, and LIMS within AstraZeneca ...
Merchandise Processing Associate
Silver Spring, MD · On-site
$17.75 - $18.70/hr
Merchandise Processing Associate Pay Range: Our starting pay ranges from $17.75 to $18.70 depending on job duty/position. $17.75 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard ...
Merchandise Processing Associate
Silver Spring, MD · On-site
$17.75 - $18.70/hr
Merchandise Processing Associate Pay Range: Our starting pay ranges from $17.75 to $18.70 depending on job duty/position. $17.75 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard ...
Merchandise Processing Associate
Laurel, MD · On-site
$16 - $21.08/hr
Merchandise Processing Associate Pay Range: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position. Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans ...
Merchandise Processing Associate
Laurel, MD · On-site
$16 - $21.08/hr
Merchandise Processing Associate Pay Range: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position. Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans ...
Merchandise Processing Associate
Laurel, MD · On-site
$16 - $21.08/hr
Merchandise Processing Associate Pay Range: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position. Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans ...
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Merchandise Processing Associate
Laurel, MD · On-site
$16 - $21.08/hr
Merchandise Processing Associate Pay Range: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position. Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans ...
Merchandise Processing Associate
Bladensburg, MD · On-site
$16 - $21.08/hr
Merchandise Processing Associate Pay Range: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position. Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans ...
Merchandise Processing Associate
Bladensburg, MD · On-site
$16 - $21.08/hr
Merchandise Processing Associate Pay Range: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position. Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans ...
Merchandise Processing Associate
$16 - $21.08/hr
Merchandise Processing Associate Pay Range: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position. Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans ...
Quick apply
Merchandise Processing Associate
$16 - $21.08/hr
Merchandise Processing Associate Pay Range: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position. Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans ...
Receiving/Processing Associate #25
Baltimore, MD · On-site
$17 - $20.25/hr
Receiving/Processing Associate: Description We are looking for a friendly and detail-oriented ... Process returns and exchanges according to company policies • Assist in maintaining a clean and ...
Receiving/Processing Associate #25
Baltimore, MD · On-site
$17 - $20.25/hr
Receiving/Processing Associate: Description We are looking for a friendly and detail-oriented ... Process returns and exchanges according to company policies • Assist in maintaining a clean and ...
Receiving/Processing Associate #14
Greenbelt, MD · On-site
$17.25 - $20.75/hr
Receiving/Processing Associate: Description We are looking for a friendly and detail-oriented ... Process returns and exchanges according to company policies • Assist in maintaining a clean and ...
Receiving/Processing Associate #14
Greenbelt, MD · On-site
$17.25 - $20.75/hr
Receiving/Processing Associate: Description We are looking for a friendly and detail-oriented ... Process returns and exchanges according to company policies • Assist in maintaining a clean and ...
Receiving/Processing Associate #42
Baltimore, MD · On-site
$17 - $20.25/hr
... Process returns and exchanges according to company policies Assist in maintaining a clean and organized work environment Requirements High school diploma or equivalent Previous experience in a retail ...
Receiving/Processing Associate #42
Baltimore, MD · On-site
$17 - $20.25/hr
... Process returns and exchanges according to company policies Assist in maintaining a clean and organized work environment Requirements High school diploma or equivalent Previous experience in a retail ...
Merchandise Processing Associate
Baltimore, MD · On-site
$15 - $15.81/hr
Merchandise Processing Associate Pay Range: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position. $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard ...
Quick apply
Merchandise Processing Associate
Baltimore, MD · On-site
$15 - $15.81/hr
Merchandise Processing Associate Pay Range: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position. $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard ...
Merchandise Processing Associate
Columbia, MD · On-site
$16 - $16.87/hr
Merchandise Processing Associate Pay Range: Our starting pay ranges from $16.00 to $16.87 depending on job duty/position. $16.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard ...
Quick apply
Merchandise Processing Associate
Columbia, MD · On-site
$16 - $16.87/hr
Merchandise Processing Associate Pay Range: Our starting pay ranges from $16.00 to $16.87 depending on job duty/position. $16.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard ...
Merchandise Processing Associate
Baltimore, MD · On-site
$15 - $15.81/hr
Merchandise Processing Associate Pay Range: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position. $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard ...
Merchandise Processing Associate
Baltimore, MD · On-site
$15 - $15.81/hr
Merchandise Processing Associate Pay Range: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position. $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard ...
Merchandise Processing Associate
Silver Spring, MD · On-site
$17.75 - $18.70/hr
Merchandise Processing Associate Pay Range: Our starting pay ranges from $17.75 to $18.70 depending on job duty/position. $17.75 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard ...
Quick apply
Merchandise Processing Associate
Silver Spring, MD · On-site
$17.75 - $18.70/hr
Merchandise Processing Associate Pay Range: Our starting pay ranges from $17.75 to $18.70 depending on job duty/position. $17.75 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard ...
Merchandise Processing Associate
Columbia, MD · On-site
$16 - $16.87/hr
Merchandise Processing Associate Pay Range: Our starting pay ranges from $16.00 to $16.87 depending on job duty/position. $16.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard ...
Merchandise Processing Associate
Columbia, MD · On-site
$16 - $16.87/hr
Merchandise Processing Associate Pay Range: Our starting pay ranges from $16.00 to $16.87 depending on job duty/position. $16.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard ...
Merchandise Processing Associate
Silver Spring, MD · On-site
$17.75 - $18.70/hr
Merchandise Processing Associate Pay Range: Our starting pay ranges from $17.75 to $18.70 depending on job duty/position. $17.75 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard ...
Merchandise Processing Associate
Silver Spring, MD · On-site
$17.75 - $18.70/hr
Merchandise Processing Associate Pay Range: Our starting pay ranges from $17.75 to $18.70 depending on job duty/position. $17.75 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard ...
Merchandise Processing Associate
Silver Spring, MD · On-site
$17.75 - $18.70/hr
Merchandise Processing Associate Pay Range: Our starting pay ranges from $17.75 to $18.70 depending on job duty/position. $17.75 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard ...
Quick apply
Merchandise Processing Associate
Silver Spring, MD · On-site
$17.75 - $18.70/hr
Merchandise Processing Associate Pay Range: Our starting pay ranges from $17.75 to $18.70 depending on job duty/position. $17.75 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard ...
Associate General Counsel
Baltimore, MD · On-site
$140 - $210/hr
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Associate General Counsel Full Time ...
Associate General Counsel
Baltimore, MD · On-site
$140 - $210/hr
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Associate General Counsel Full Time ...
Associate, Working Groups
Washington, DC · On-site
$63 - $65/hr
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Associate, Working Groups Regular ...
Associate, Working Groups
Washington, DC · On-site
$63 - $65/hr
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Associate, Working Groups Regular ...
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Associate General Counsel Full Time ...
New
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Associate General Counsel Full Time ...
New
Process Associate information
See Jessup, MD salary details
$19.78 - $21.13
4% of jobs
$21.13 - $22.48
3% of jobs
$22.48 - $23.82
1% of jobs
$23.82 - $25.17
1% of jobs
$25.17 - $26.52
10% of jobs
$26.52 - $27.87
5% of jobs
$27.90 is the 25th percentile. Wages below this are outliers.
$27.87 - $29.22
11% of jobs
The median wage is $30.52 / hr.
$29.22 - $30.57
15% of jobs
$30.57 - $31.91
15% of jobs
$32.82 is the 75th percentile. Wages above this are outliers.
$31.91 - $33.26
14% of jobs
$33.26 - $34.61
20% of jobs
$19
$30
$34
How much do process associate jobs pay per hour?
What is a process associate?
What does a process associate do?
What are the key skills and qualifications needed to thrive as a process associate?
What is the difference between Process Associate vs Customer Service Executive?
| Aspect | Process Associate | Customer Service Executive |
|---|---|---|
| Primary Role | Supports business processes, data entry, and operations | Handles customer inquiries, complaints, and support |
| Work Environment | Back-office, process-driven | Front-office, client-facing |
| Required Skills | Attention to detail, process knowledge, basic IT skills | Communication skills, problem-solving, patience |
| Industry Usage | BPO, finance, healthcare, IT | BPO, retail, telecom, banking |
While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.
Is a process associate a stressful job?
Is a process associate job entry level?
What are the most commonly searched types of Process jobs in Jessup, MD?
The most popular types of Process jobs in Jessup, MD are:
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The top searched job categories for Process Associate jobs in Jessup, MD are:
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Cities near Jessup, MD with the most Process Associate job openings:

Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 12 days ago
AstraZeneca rating
8.4
Based on 45 frontline employees who took The Breakroom Quiz
23rd of 86 rated pharmaceutical
Job description
The Associate Director, Digital & Business Process Strategy leads the vision, roadmap, and value delivery of digital products that span PASX, Tulip (MES), data historians, and LIMS within AstraZeneca's manufacturing network. This role sits in the Digital & Business Process Strategy team and partners with Operations, Quality, Global IT, Data & AI, Supply Chain and Site teams to modernize data flows, improve RightFirstTime, and enable compliant, datadriven decision making from shop floor to enterprise. You will be based in Rockville, MD and report to the Senior Director of Digital & Business Process Strategy.
Key responsibilities 1. Product vision and roadmap Define and socialize a compelling product vision linkingMES (PASX, Tulip),Historian - CDZ, andLIMScapabilities to business outcomes (yield, cycle time, batch release, deviation reduction) Build and manage a multirelease roadmap, balancing global platforms with site needs, technical debt, and regulatory priorities. Maintain a prioritized, valueranked backlog with clear acceptance criteria and Definition of Done.
2. Stakeholder and value management Act as the voice of Operations, Quality, and QA/QP in product decisions; translate pain points into epics/features to deliver e2e business process maps and well-defined business requirements Quantify value through OKRs/KPIs (e.g., batch review time, exception rates, data availability SLAs) and track benefits realization. 3
Delivery leadership Lead agile squads (process SMEs, solution architects, data engineers, MES configuration, historians, LIMS specialists, validation) to deliver increments. Coordinate integration patterns between MES, historians, LIMS, ERP, data platforms, and analytics/AI products. Ensure robust data models, master data stewardship, and event/transaction standards supporting traceability across systems.
4. Compliance and validation Ensure products comply withGxP,21 CFR Part 11/Annex 11, data integrity (ALCOA+), and site/enterprise validation requirements. Own validation strategy for changes (CSV/CSA), including risk assessments, test evidence, and audit readiness.
5. Data and analytics enablement Enable contextualized data capture and lineage from equipment and MES to historian and LIMS; expose governed data to analytics platforms. Partner with Data & AI teams on use cases such as realtime deviation detection, golden batch, CPV/Continued Process Verification, and eBR/eBRR optimization.
6. Operations readiness and lifecycle management Plan releases, cutovers, and change management across multiple sites; coordinate training and SOP updates. Own product performance, reliability, and cybersecurity posture; manage incidents, problem remediation, and continuous improvement.
Manage vendor relationships (e.g., Korber, Factory Talk, PASX, Tulip, Historian and LIMS providers) and ensure contract deliverables align to roadmap. Required qualifications Bachelor's degree in engineering, life sciences, computer science, or related field; advanced degree preferred. 8+ years in pharma/biotech or highly regulated manufacturing with handson exposure to at least two of the following:PASX (or equivalent MES),process data historians (e.g., PI/AVEVA, IP.21, Ignition),LIMS/ELN
3+ years as a Product Owner or equivalent (product management, solution owner) delivering digital capabilities in GxP environments. Strong understanding of manufacturing and quality processes: recipe management, eBR, batch disposition, deviation/CAPA, CPV, stability, and sample lifecycle. Demonstrated experience integrating shopfloor systems with enterprise platforms (ERP, QMS) and data/analytics stacks; familiarity with ISA95/ISA88 models and data standards.
Practical knowledge of CSV/CSA, GAMP 5, data integrity, and audit expectations. Preferred qualifications Experience with PASX configuration and content management; knowledge of interface frameworks, EBR review workflows, and exception handling. Background in OT/IT convergence: OPC UA, MQTT, edge connectivity, timeseries data modeling, and event streaming.
Working knowledge of modern data platforms and analytics (e.g., cloud data lakes, timeseries services, visualization, ML for manufacturing). Certification in Agile/Scrum (PSPO, CSPO) and/or product management; Lean Six Sigma or equivalent continuous improvement credentials. Experience operating across multisite/global manufacturing organizations and managing vendor ecosystems
Key competencies Business value orientation converts operational challenges into measurable outcomes and prioritizes accordingly. Systems thinking understands endtoend data flows from equipment and MES to LIMS/quality and enterprise analytics. Stakeholder influence: builds alignment across Operations, Quality, IT, and site leadership.
Decision making under compliance: balances speed with validation and data integrity requirements. Communication and change leadership; simplifies complex topics and drives adoption. Delivery excellence: strong backlog management, release planning, and risk mitigation.
The annual base pay for this position ranges from $122K to $184K. Our positions offer eligibility for various incentives-an opportunity to receive short-term incentive bonuses, equity-based awards for salaried roles and commissions for sales roles. Benefits offered include qualified retirement programs, paid time off (i.e., vacation, holiday, and leaves), as well as health, dental, and vision coverage in accordance with the terms of the applicable plans
Date Posted 02-Sep-2026 Closing Date 20-Sep-2026 Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.
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About AstraZeneca
Sourced by ZipRecruiter
AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialization of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies. A place built on courage, curiosity and collaboration - we make bold decisions driven by patient outcomes. Empowered to lead at every level, free to ask questions and take smart risks that write the next chapter for our pipeline and Oncology team. Make a meaningful impact that brings real benefits to society. By applying your knowledge of data, you will help to redefine our industry and ultimately save lives. Work with experts who share a common goal: to accelerate the potential of medicines and the science of tomorrow.
Industry
Pharmaceutical product wholesalers and pharmaceutical and medicine manufacturing
Company size
10,000+ Employees
Headquarters location
Cambridge, Cambridgeshire, GB