The Payment Processing Support Associate 2 is responsible for performing a variety of operational ... Process routine outgoing and incoming wire transfers under established protocols and service level ...
The Payment Processing Support Associate 2 is responsible for performing a variety of operational ... Process routine outgoing and incoming wire transfers under established protocols and service level ...
The Payment Processing Support Associate 2 is responsible for performing a variety of operational ... Process routine outgoing and incoming wire transfers under established protocols and service level ...
The Payment Processing Support Associate 2 is responsible for performing a variety of operational ... Process routine outgoing and incoming wire transfers under established protocols and service level ...
Audubon is currently seeking a Process Engineering Associate I to join our Team in our Metairie, LA office. The Process Engineering Associate I will perform entry-level process-engineering ...
Audubon is currently seeking a Process Engineering Associate I to join our Team in our Metairie, LA office. The Process Engineering Associate I will perform entry-level process-engineering ...
Audubon is currently seeking a Process Engineering Associate I to join our Team in our Metairie, LA office. The Process Engineering Associate I will perform entry-level process-engineering ...
Audubon is currently seeking a Process Engineering Associate I to join our Team in our Metairie, LA office. The Process Engineering Associate I will perform entry-level process-engineering ...
Process Engineer
Westwego, LA · On-site
$120K/yr
Review current PLC programming and modify as needed to ensure process continuity and/or ... Associate degree in same with a minimum of 2 years in a manufacturing environment. Self directed ...
Process Engineer
Westwego, LA · On-site
$120K/yr
Review current PLC programming and modify as needed to ensure process continuity and/or ... Associate degree in same with a minimum of 2 years in a manufacturing environment. Self directed ...
Process Technician
Pineville, LA · On-site
As a Plastipak Associate, you receive a benefits package offering the following: * Wellness ... process your job application, Plastipak collects and stores the personal information that you ...
Process Technician
Pineville, LA · On-site
As a Plastipak Associate, you receive a benefits package offering the following: * Wellness ... process your job application, Plastipak collects and stores the personal information that you ...
Process Technician
Pineville, LA · On-site
As a Plastipak Associate, you receive a benefits package offering the following: * Wellness ... process your job application, Plastipak collects and stores the personal information that you ...
Process Technician
Pineville, LA · On-site
As a Plastipak Associate, you receive a benefits package offering the following: * Wellness ... process your job application, Plastipak collects and stores the personal information that you ...
Process Operator
Waggaman, LA · On-site
$17.50 - $22/hr
Associate degree or Technical Certificate in Process Technology or other related field; OR equivalent related work experience/combined education. * 4+ years of relevant industrial work experience
Process Operator
Waggaman, LA · On-site
$17.50 - $22/hr
Associate degree or Technical Certificate in Process Technology or other related field; OR equivalent related work experience/combined education. * 4+ years of relevant industrial work experience
Process Operator
$20.25 - $25.50/hr
High school diploma or general education degree (GED), Associates degree in Process Technology preferred, but not required * Preferred areas of study: Process Technology * Similar or related ...
Process Operator
$20.25 - $25.50/hr
High school diploma or general education degree (GED), Associates degree in Process Technology preferred, but not required * Preferred areas of study: Process Technology * Similar or related ...
Process Operator
Geismar, LA · On-site
$20.25 - $25.50/hr
High school diploma or general education degree (GED), Associates degree in Process Technology preferred, but not required * Preferred areas of study: Process Technology * Similar or related ...
Process Operator
Geismar, LA · On-site
$20.25 - $25.50/hr
High school diploma or general education degree (GED), Associates degree in Process Technology preferred, but not required * Preferred areas of study: Process Technology * Similar or related ...
Process Operator
Waggaman, LA · On-site
$17.50 - $22/hr
Associate degree or Technical Certificate in Process Technology or other related field; OR equivalent related work experience/combined education. * 4+ years of relevant industrial work experience
Process Operator
Waggaman, LA · On-site
$17.50 - $22/hr
Associate degree or Technical Certificate in Process Technology or other related field; OR equivalent related work experience/combined education. * 4+ years of relevant industrial work experience
Process Operator
$17.50 - $22/hr
Associate degree or Technical Certificate in Process Technology or other related field; OR equivalent related work experience/combined education. * 4+ years of relevant industrial work experience
Process Operator
$17.50 - $22/hr
Associate degree or Technical Certificate in Process Technology or other related field; OR equivalent related work experience/combined education. * 4+ years of relevant industrial work experience
Process Engineer II
Garyville, LA · On-site
$85K - $128K/yr
The Process Engineer role is key in reaching site and organizational goals related to safety ... We are committed to fair and equal treatment of associates and applicants and recruit, hire ...
Process Engineer II
Garyville, LA · On-site
$85K - $128K/yr
The Process Engineer role is key in reaching site and organizational goals related to safety ... We are committed to fair and equal treatment of associates and applicants and recruit, hire ...
Chemical Process Engineer
Baton Rouge, LA · On-site
The Chemical Process Engineer will provide technical support on process engineering and process ... Integrity in dealings with associates and clients. Other Information: * Excellent wages and ...
Chemical Process Engineer
Baton Rouge, LA · On-site
The Chemical Process Engineer will provide technical support on process engineering and process ... Integrity in dealings with associates and clients. Other Information: * Excellent wages and ...
... 000+ associates and offers full-service engineering, construction, and maintenance solutions ... The Chemical Process Specialist will provide technical support on process engineering and process ...
... 000+ associates and offers full-service engineering, construction, and maintenance solutions ... The Chemical Process Specialist will provide technical support on process engineering and process ...
Process Engineer II
$85K - $128K/yr
Garyville's Process Engineering team is a dynamic and collaborative environment responsible for ... of our associates and their families.Click here to see our benefits. If you are viewing this ...
Process Engineer II
$85K - $128K/yr
Garyville's Process Engineering team is a dynamic and collaborative environment responsible for ... of our associates and their families.Click here to see our benefits. If you are viewing this ...
Process Engineer II
Garyville, LA · On-site
$85K - $128K/yr
Garyville's Process Engineering team is a dynamic and collaborative environment responsible for ... of our associates and their families. Click here to see our benefits. If you are viewing this ...
Process Engineer II
Garyville, LA · On-site
$85K - $128K/yr
Garyville's Process Engineering team is a dynamic and collaborative environment responsible for ... of our associates and their families. Click here to see our benefits. If you are viewing this ...
UiPath Robotic Process Automation Developer Associate
Bossier City, LA · Hybrid
$57K - $74K/yr
As an UiPath Robotic Process Automation Developer Associate at GDIT, you'll power innovation to drive mission impact and grow your expertise to power your career forward. The UiPath Robotic Process ...
UiPath Robotic Process Automation Developer Associate
Bossier City, LA · Hybrid
$57K - $74K/yr
As an UiPath Robotic Process Automation Developer Associate at GDIT, you'll power innovation to drive mission impact and grow your expertise to power your career forward. The UiPath Robotic Process ...
The Engineering Process Specialist position is responsible for coordinating the change management ... Associate or bachelor's degree in engineering and experience with CAD software (e.g. AutoCAD ...
Quick apply
The Engineering Process Specialist position is responsible for coordinating the change management ... Associate or bachelor's degree in engineering and experience with CAD software (e.g. AutoCAD ...
Associate of Applied Science degree in Process Technology is beneficial but not a requirement * Must currently hold or be able to qualify to receive a Transportation Worker Identification Credential ...
Associate of Applied Science degree in Process Technology is beneficial but not a requirement * Must currently hold or be able to qualify to receive a Transportation Worker Identification Credential ...
Process Associate information
See Louisiana salary details
$16.44 - $17.57
4% of jobs
$17.57 - $18.69
3% of jobs
$18.69 - $19.81
1% of jobs
$19.81 - $20.93
1% of jobs
$20.93 - $22.05
10% of jobs
$22.05 - $23.17
5% of jobs
$23.20 is the 25th percentile. Wages below this are outliers.
$23.17 - $24.29
11% of jobs
The median wage is $25.37 / hr.
$24.29 - $25.41
15% of jobs
$25.41 - $26.54
15% of jobs
$27.29 is the 75th percentile. Wages above this are outliers.
$26.54 - $27.66
14% of jobs
$27.66 - $28.78
20% of jobs
$16
$24
$28
How much do process associate jobs pay per hour?
What is the work of a process associate?
What are the key skills and qualifications needed to thrive as a Process Associate, and why are they important?
What are the skills for a process associate?
What is the difference between Process Associate vs Customer Service Executive?
| Aspect | Process Associate | Customer Service Executive |
|---|---|---|
| Primary Role | Supports business processes, data entry, and operations | Handles customer inquiries, complaints, and support |
| Work Environment | Back-office, process-driven | Front-office, client-facing |
| Required Skills | Attention to detail, process knowledge, basic IT skills | Communication skills, problem-solving, patience |
| Industry Usage | BPO, finance, healthcare, IT | BPO, retail, telecom, banking |
While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.
What are Process Associates?
What does a typical day look like for a Process Associate, and how do they interact with other team members?

Full-time
Posted yesterday
Hancock Whitney Bank rating
7.0
Based on 17 frontline employees who took The Breakroom Quiz
102nd of 141 rated banks
Job description
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JOB FUNCTION / SUMMARY:
The Payment Processing Support Associate 2 is responsible for performing a variety of operational tasks supporting electronic funds transfers, including ACH and wire transactions. The role involves processing, verification, exception handling, and basic research tasks, all while ensuring compliance with internal policies and external regulatory standards. This position is cross-trained in core ACH and wire processes, enabling flexible support within the broader Payment Operations team.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Process routine outgoing and incoming wire transfers under established protocols and service level agreements.
- Support daily ACH file scheduling, balancing, and end-of-day reconciliation activities.
- Complete basic wire and ACH exception handling tasks, such as item returns, stop payments, and file repairs.
- Review and archive customer documents (e.g., Funds Transfer Agreements, affidavits) to ensure compliance with retention and verification requirements.
- Conduct callback verifications for designated wire transfers in accordance with risk and approval thresholds.
- Monitor payment activity for irregularities and escalate issues to senior staff or management as needed.
- Assist with updating customer setups for ACH origination and maintaining related documentation.
- Respond to internal and external requests for payment research and documentation retrieval.
- Back up other desks across ACH and wire functions to ensure consistent service delivery and operational continuity.
MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:
- High School Diploma or GED required.
- 1-3 years of banking operations experience, preferably in ACH or wire processing environments.
- Basic knowledge of NACHA Operating Rules, BSA, Reg. E, and related federal payment regulations (or willingness to train).
- Proficient with Microsoft Office Suite (Word, Excel).
- Effective verbal and written communication skills.
- Strong attention to detail and ability to follow established procedures.
- Capacity to work under deadlines in a high-volume, accuracy-driven environment.
ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:
- Ability to travel if required to perform the essential job functions
- Ability to work under stress and meet deadlines
- Ability to operate related equipment to perform the essential job functions
- Ability to read and interpret a document if required to perform the essential job functions
- Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.
Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.
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