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Process Analyst Jobs in Remote, OR (NOW HIRING)

Sr eBilling Analyst - Legal

OR · On-site +1

$31.25 - $33.65/hr

Conduct and oversee quality assurance process to maintain efficient workflow and assure client ... Strong analytical and critical thinking skills. * Minimum of four years of billing experience in a ...

Conduct and oversee quality assurance process to maintain efficient workflow and assure client ... Strong analytical and critical thinking skills. * Minimum of four years of billing experience in a ...

The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support ... Timely handling of incidents according to Agfa's policies and processes. * Being knowledgeable and ...

The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support ... Timely handling of incidents according to Agfa's policies and processes. * Being knowledgeable and ...

AI Agent ML Engineer

Myrtle Point, OR · On-site +1

$165K - $190K/yr

Analyze, map, and document business processes; translate process requirements into agentic frameworks and automation solutions. * Collaborate with business stakeholders to identify opportunities for ...

AI Agent ML Engineer

OR

$165K - $190K/yr

Analyze, map, and document business processes; translate process requirements into agentic frameworks and automation solutions. * Collaborate with business stakeholders to identify opportunities for ...

Sr. Data Analytics Engineer

OR

$107K - $128K/yr

Coordinate with Data Platform Engineering team, Enterprise Data Analyst Team, Data Governance Team, and IT. Teams to align with change management processes and to ensure performance, processes and ...

Sr. Data Analytics Engineer

OR · On-site +1

$107K - $128K/yr

Coordinate with Data Platform Engineering team, Enterprise Data Analyst Team, Data Governance Team, and IT. Teams to align with change management processes and to ensure performance, processes and ...

Sr. Data Analytics Engineer

OR · On-site +1

$125K - $165K/yr

Partnering with Analytics, Automation & AI, and Governance teams, you will deliver trusted data ... Own CI/CD deployment pipelines and release management processes. * Drive engineering best practices ...

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Process Analyst information

See Remote, OR salary details

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$38

$76

How much do process analyst jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for process analyst in Remote, OR is $38.80, according to ZipRecruiter salary data. Most workers in this role earn between $28.32 and $45.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Process Analyst, and why are they important?

To thrive as a Process Analyst, you need strong analytical skills, process mapping expertise, and a relevant degree such as in business, engineering, or a related field. Familiarity with tools like Microsoft Visio, Six Sigma methodologies, and process management software is typically required, and certifications like Lean Six Sigma Green Belt are advantageous. Exceptional problem-solving, attention to detail, and effective communication skills help Process Analysts excel in identifying inefficiencies and collaborating with stakeholders. These skills are crucial for optimizing workflows, driving continuous improvement, and delivering measurable value to organizations.

What are some common challenges Process Analysts face when working on process improvement initiatives?

Process Analysts often encounter challenges such as resistance to change from stakeholders, difficulties in gathering accurate data, and balancing multiple priorities across departments. Effectively communicating the benefits of proposed changes and building trust with team members are essential to overcoming these obstacles. Additionally, Process Analysts must be adept at navigating complex organizational structures to ensure successful project implementation and continuous improvement.

What are Process Analysts?

Process Analysts are professionals who evaluate, design, and optimize business processes within an organization. They analyze existing workflows, identify inefficiencies, and recommend improvements to help increase efficiency, reduce costs, and enhance overall performance. Process Analysts often use data and process mapping tools to document and redesign processes, ensuring they align with organizational goals and compliance requirements. They collaborate with different departments and stakeholders to implement changes and monitor results.
What are the most commonly searched types of Process Analyst jobs in Remote, OR? The most popular types of Process Analyst jobs in Remote, OR are:
What are popular job titles related to Process Analyst jobs in Remote, OR? For Process Analyst jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Process Analyst jobs in Remote, OR look for? The top searched job categories for Process Analyst jobs in Remote, OR are:
Sr eBilling Analyst - Legal

Sr eBilling Analyst - Legal

RR Donnelley

OR • On-site, Remote

$31.25 - $33.65/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago


Job description

Company Description
Williams Lea by RRD is a global business support services company with a strong legacy-over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world-especially within legal, financial, and professional services industries.
We're a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it's supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we're the behind-the-scenes team making everything run smoothly.
Job Description
Shift: Monday - Friday. 8AM - 530PM (Pacific Time)
**10 yrs of legal ebilling experience desired
**Advanced Excel (VlookUp, Pivot Table) needed
**Experience with Aderant, BillBlast, eBilling Hub needed
**Experience working with clients in different time zone needed
**Proficient with AI tools and emerging technology to improve workflow efficiency
**Strong understanding of LEDES formats including LEDES 1998B, 1998BI, XML, and client specific invoice formatting requirements
Pay range: $31.25 - $33.65 hourly
  • Responsible for the timely submission of electronic invoices and accruals to clients on monthly basis, overseeing the transition of clients to e-billing, and providing follow-up support to attorneys and clients in all aspects related to electronic billing
  • Handle heavy volume of highly complex e-submission assignments for key corporate clients; ensure all client guidelines, internal protocol, and firm's guidelines are followed during submission process
  • Act as liaison between billing attorney/secretarial staff, and clients' staff assigned to electronic billing by providing expert level subject matter support
  • Populate, maintain, and update data for assigned clients in the billing system and clients' external web applications; ensure all relevant information is updated and correlated in the firm's billing system
  • Execute accruals, budgets, and information and data requests
  • Work collaboratively with department's supervisor to support e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, status reports, and matter profiles in various sub-systems
  • Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and rejected invoices
  • Conduct time and absence for direct reports, including ensuring system accuracy and compliance with timekeeping policies and procedures
  • Communicate with direct reports, manager and client on job or deadline issues.
  • *Immediately escalate operational problems or issues to Supervisor or Manager.
  • Handle client concerns and be able to problem-solve resolutions in accordance with policies and procedures.
  • Ensure team provides outstanding service to client, while building strong customer relationships.
  • *Produce required reports on schedule.
  • Assist the team in completing more complex jobs
  • Conduct and oversee quality assurance process to maintain efficient workflow and assure client satisfaction.
  • Monitor workflow to ensure jobs are completed efficiently, accurately and within deadlines.
  • Make sure team follows standard operating procedures.
  • Train new employees on policies and procedures.
  • Maintain all logs and reporting documentation as required.

Qualifications
  • Associate's or bachelor's degree preferred with concentration in Business, Accounting, or Finance. Commensurate experience may be considered in lieu of education, based upon candidate's overall employment history.
  • Strong analytical and critical thinking skills.
  • Minimum of four years of billing experience in a law firm or professional organization required. Five years or more preferred.
  • Experience leading employees in areas of process and policy adherence and time and absence tracking.
  • Experience curating workflow in an organized manner to meet deadlines occurring quickly and simultaneously.
  • Strong computer and problem-solving skills required.
  • Familiar with procedures, software and equipment related to e-billing.
  • Ability to cultivate and maintain effective working relationships with clients and team members through excellent, professional verbal and written communication skills.
  • Attention to detail with emphasis on accuracy and quality.
  • Ability to handle sensitive and/or confidential documents and information.
  • Capable of demonstrating exemplary work ethics and professionalism at all times; maintains professional demeanor and composure at all customer service interactions.
  • Ability to make independent decisions and use problem-solving skills and in line with appropriate standards/procedures.
  • Excellent problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.
  • Must be able to interact effectively with multi-functional and diverse backgrounds in a fast-paced, team environment.
  • Ability to work overtime as needed during peak or critical periods.
  • Hands on familiarity with multiple e-billing vendor systems and outside counsel guidelines.
  • Experience with Aderant or Elite/Elite 3E and/or business intelligence products strongly preferred.

Additional Information
The salary range for this role at the noted RRD location is $31.25 - $33.65 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include [a sign-on bonus of $XXXX,] overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
#WLPHX
#LI-Remote
#RRDCORP
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans