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Problem Solver Jobs in Altamonte Springs, FL (NOW HIRING)

TravelClick

Customer Care Specialist

Orlando, FL

$15.75 - $21/hr

Analytical problem-solver with talent for identifying root causes and understanding complex work processes which are used to resolve customer issues and able to make solid judgment calls when new or ...

TravelClick

Customer Care Specialist

Orlando, FL · On-site

$15.75 - $21/hr

Analytical problem-solver with talent for identifying root causes and understanding complex work processes which are used to resolve customer issues and able to make solid judgment calls when new or ...

Travelclick

Customer Care Specialist

Orlando, FL · On-site

$15.75 - $21/hr

Analytical problem-solver with talent for identifying root causes and understanding complex work processes which are used to resolve customer issues and able to make solid judgment calls when new or ...

Leap NJ

Operations Supervisor

Orlando, FL

Critical thinker, problem solver * Able to work on multiple ongoing tasks * Experience as an educator or trainer in a corporate setting Additional Information Job Type: Full-Time If you think you ...

Leap NJ

Operations Supervisor

Orlando, FL · On-site

Critical thinker, problem solver * Able to work on multiple ongoing tasks * Experience as an educator or trainer in a corporate setting Additional Information Job Type: Full-Time If you think you ...

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Problem Solver information

See Altamonte Springs, FL salary details

$14K

$225.6K

$361.8K

How much do problem solver jobs pay per year?

As of Jun 5, 2026, the average yearly pay for problem solver in Altamonte Springs, FL is $225,554.00, according to ZipRecruiter salary data. Most workers in this role earn between $187,000.00 and $280,400.00 per year, depending on experience, location, and employer.

What is a Problem Solver job?

A Problem Solver is responsible for identifying issues, analyzing them, and developing effective solutions. This role requires critical thinking, creativity, and strong decision-making skills. Problem Solvers may work in various industries, helping businesses improve efficiency and resolve challenges. Their tasks often include troubleshooting, brainstorming innovative approaches, and working with teams to implement solutions.

What are the key skills and qualifications needed to thrive in the Problem Solver position, and why are they important?

To excel as a Problem Solver, you need strong analytical thinking, critical reasoning, and the ability to quickly understand and address complex issues, typically supported by a relevant degree or hands-on experience in troubleshooting or process improvement. Familiarity with data analysis tools, root cause analysis methodologies, and project management systems is valuable in this role. Exceptional communication, creative thinking, and perseverance are key soft skills that set top Problem Solvers apart. These skills are essential for effectively identifying issues, collaborating with cross-functional teams, and delivering timely, practical solutions.

What kinds of challenges can a Problem Solver expect to face on a daily basis?

Problem Solvers frequently encounter complex issues that require quick thinking, innovative approaches, and in-depth analysis. You may be expected to juggle multiple problems simultaneously, collaborate with various departments, and prioritize tasks based on urgency and business impact. The role often involves breaking down unfamiliar or ambiguous challenges into manageable steps, researching potential solutions, and communicating recommendations to stakeholders. This dynamic environment is ideal for proactive professionals who enjoy variety and continuous learning while making tangible improvements to business processes.
More about Problem Solver jobs
Problem Solver jobs near you
Infographic showing various Problem Solver job openings in Altamonte Springs, FL as of May 2026, with employment types broken down into 4% As Needed, 61% Full Time, 13% Part Time, and 22% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $225,554 per year, or $108.4 per hour.
Customer Care Specialist

Customer Care Specialist

TravelClick

Orlando, FL

$15.75 - $21/hr

Other

Posted 13 days ago

Job description

Customer Care Specialist

The Customer Care Rep provides technical support on our reservation, web, and business intelligence products directly to our hotel customers via email, and phone. They must determine root cause of issues, resolving on the first attempt if possible, accurately documenting case issues in our CRM (Salesforce.com)

Principal Responsibilities:

  • Provide efficient and prompt customer follow-up on unresolved issues. Coordinate efforts with other support teams when necessary
  • Research existing processes using knowledge base software and available job aids
  • Utilize previous hospitality and customer services experience and the provided process flows and be able to apply that knowledge to trouble shoot issues and assist customers
  • Complete all training requirements resulting from ongoing quality monitoring assessments
  • Ensure Quality processes and customer satisfaction on all customer interactions
  • Educate customers on the TravelClick products and training resources available
  • Identify and communicate critical issues quickly and escalate to appropriate points of contact
  • Keep up-to-date with frequently changing processes and procedures
  • Perform other duties as assigned

Desired Skills & Experience:

  • Two years of Customer Service experience required, preferably in the Hospitality Industry
  • Support/ Help Desk or Issue Resolution experience required
  • Customer facing experience through live phone and email contact
  • Must type a minimum of 35 WPM and be proficient in Microsoft Word, Excel and Outlook and CRM utilization
  • Analytical problem-solver with talent for identifying root causes and understanding complex work processes which are used to resolve customer issues and able to make solid judgment calls when new or unexpected situations arise
  • Exceptional listener and communicator who effectively conveys information verbally and in writing
  • Flexible team player who thrives in environments requiring ability to effectively prioritize and manage multiple concurrent projects
  • Personable professional who is a relationship-builder and who excels at building trusting relationships with customers and colleagues
  • Ability, patience and self confidence to work with inexperienced or frustrated customers who may not be familiar with our products or procedures
  • Process driven problem solver with ability to follow directions and process flows and must display sound judgment and common sense
  • Consistently energetic performer with an upbeat, positive attitude that will show through to our customers

Education:

  • Bachelor's degree or relevant experience preferred

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