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Problem Resolution Manager Jobs in Mississippi (NOW HIRING)

The Assistant Manager will be responsible for assisting in the oversight of gym operations to ... Strong problem resolution skills. * Current CPR Certification required (employer-provided). * High ...

The Assistant Manager will be responsible for assisting in the oversight of gym operations to ... Strong problem resolution skills. * Current CPR Certification required (employer-provided). * High ...

Job Summary The Assistant Manager will be responsible for assisting in the oversight of gym ... Strong problem resolution skills. * Current CPR Certification required. * High school diploma/GED ...

Support Center Technician

Tupelo, MS · On-site

$20.50 - $28/hr

Provide one-on-one end-user problem resolution over the phone for approved hardware and software ... Ability and confidence in working with internal staff, management, third party vendors, auditors ...

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Problem Resolution Manager information

What cities in Mississippi are hiring for Problem Resolution Manager jobs?

Cities in Mississippi with the most Problem Resolution Manager job openings:

Parts Manager - Service Manager - Service Advisor Consulting Jackson, MS

Jackson, MS • On-site

The Reynolds and Reynolds Company
Computer and Computer Peripheral Equipment and Software Wholesalers • 1 - 5K employees

$60 - $80/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Reynolds and Reynolds rating

8.1

Company rating: 8.1 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

114th of 247 rated software companies


Job description

This is a HIGH travel position. Must be willing to travel, with overnight hotel stays, up to 5 nights per week (every week).

Reynolds and Reynolds is looking for experienced automotive professionals to join our consulting team. Our superior software solutions, our award-winning sales, service, and support have made us one of the most recognized and respected companies in the automotive industry.

As a Parts Manager – Service Manager – Service Advisor your primary focus will be to establish professional relationships with customers and help their businesses become more efficient, effective, and profitable. You will work with dealership personnel to identify trouble areas within the dealership and then use established and proven consulting services programs, as well as your industry knowledge, to help solve these issues. Once a project is complete, you will follow-up with customers to maintain relationships and provide ongoing ‘fee for service’ support and problem resolution. By helping these customers become successful in the different areas of the dealership, you will build trust that will further drive consulting services sales.

Training

Our training consists of time with experienced consulting and sales representatives in the field for approximately 90 days, online courses completed in your home office, and classroom instruction through our offices in Dayton and Houston. Your compensation during training will be a $60,000-63,000 base salary. You will be eligible for quarterly bonuses after the 9 month training period. Total targeted income after training (including base and bonuses) is $80,000+.

Requirements
  • High School Diploma or equivalent

  • Bachelor's preferred but not required
  • 5+ years of automotive dealership experience (Service Advisor, Parts Manager, Service Manager, or Fixed Operations Director)
  • Must be willing to travel extensively with overnight hotel stays up to 5 nights per week (every week).
  • Must have reliable transportation as well as a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years.
  • Must have reliable home internet with sufficient bandwidth for video conferencing
Benefits

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

  • Medical, dental, vision, life insurance, and a health savings account
  • 401(k) with up to 6% matching
  • Paid vacation and sick days
  • Eight paid holidays
  • Referral bonuses
  • Professional development and training
  • Promotion from within

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

High School Diploma or equivalent. Bachelor's preferred but not required. 5+ years of automotive dealership experience (Service Advisor, Parts Manager, Service Manager, or Fixed Operations Director). Must be willing to travel extensively with overnight hotel stays up to 5 nights per week (every week).. Must have reliable transportation as well as a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years.. Must have reliable home internet with sufficient bandwidth for video conferencing

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What Reynolds and Reynolds employees say

Pay

Benefits

Hours and flexibility

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About Reynolds and Reynolds

Sourced by ZipRecruiter

Reynolds and Reynolds develops and supports software for automotive retailers. We feature the industry’s only Retail Management System. This platform gives dealers a choice in dealership management systems (DMS) — ERA-IGNITE or POWER — along with retailing tools built to work together to streamline dealership operations and to improve customer satisfaction with the dealership. We also manufacture and distribute business forms and promotional items. Our products help dealers reduce compliance risk, brand their dealership, increase efficiency, and simplify administrative processes. Our associates are the key to our success. We wouldn’t be the leader in the automotive industry without them. We foster an environment that allows associates to grow professionally through engaging work and promotion from within.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Dayton, OH, US

Year founded

1866