Probation Case Manager Jobs in Ohio (NOW HIRING)

Job Title: Probation Officer 2 Salary Grade: 14
Division/Department: Court Administration/Probation Salary: $50,294.40
Reports To: Probation Manager Date Posted: 8/21/26
FLSA Status: Non-Exempt Last Revised: 11/18/24
Benefits of Employment
Insurance: Comprehensive Health, Dental, Vision, Life and an Employee Assistance Program. Supplemental Life may be purchased at group rates.
Paid Time Off: Twelve (12) holidays, vacation time (after 6 months) of three (3) weeks per year for the first eight (8) years of service, and sick time.
Retirement: Ohio Public Employees Retirement System (OPERS) with 14% annual employer contribution and Deferred Compensation Plans.
Job Summary
A Probation Officer 2 works to the best of their ability to reduce the risk of recidivism by working with youth on their caseload with the goal to encourage and invoke behavior change while working to keep the community safe. A Probation Officer II guides a youth and guardian through the probation process. They make appropriate referrals and recommendations based on the identified, individualized needs, and information gathered regarding the youth and family. They work with the family to create and fulfill a probation case plan. The Probation Officer II ensures court guidelines and probation orders are adhered to.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements.
The Probation Officer 2 has responsibilities for investigation of cases and/or supervision of cases.
Provides services for pre and post-adjudicated youth and their families in a fast-paced, stressful environment in an effort to reduce recidivism and to minimize involvement into the juvenile justice system.
Interviews youth and families in their home, school, and probation office. Meets and interviews youth in the Detention Center or elsewhere as appropriate to develop a comprehensive social history and to obtain other relevant information for court presentations, and/or for further service planning. Performs in an environment that is fluid, frequently making last minute schedule changes to accommodate clients and professionals.
Provides ongoing case management services to clients placed on probation including monitoring behavior, and developing, re-evaluating, and modifying case plans, as needed. Uses creative thinking when traditional interventions are not successful.
Makes articulate, professional, measured oral presentations of cases in court hearings, possibly on a moment's notice, to Judges and Magistrates. Interprets court orders and makes necessary referrals to collateral agencies.
Prepares written reports that include case summaries, court reports, follow-up notes, and other correspondence. Reports must be concise, thorough, accurate, and very well written.
Confers with their supervisor to evaluate case priorities and participate in case consultations.
Participates on committees to resolve system issues and provide probation services for specialized populations, such as youth with violent behavior, youth with sex offense related cases, and youth with substance abuse concerns.
Uses analytical skills to identify needs and make appropriate referrals to meet the needs and risks of youth and families, as identified by The Ohio Youth Assessment System and other relevant assessment tools.
Provides comprehensive case management to youth and families with behavioral health and substance abuse concerns daily.
Performs other duties as assigned.
Supervisory Responsibilities
Has no direct supervisory responsibility for staff members.
Equipment Operated
Standard office equipment and office technology such as copy machines, personal computers and telephones.
Confidential Data
All court-related information regarding hearings, etc. that the employee may come in contact with by working in the facility and confidential information that employee comes into contact with while working with probation clients.
Working Conditions
This position is subject to varying and unpredictable situations; may handle emergency or crisis situations; is subject to many interruptions; may handle multiple calls and inquiries simultaneously; and may occasionally assist in covering hearings or other court meetings of co-workers and team members.
Position requires to travel and visit with clients and family members, having varying working conditions outside of the courthouse. Contact involves occasional exposure to physical injury, illness, or hazards. May occasionally have exposure to unsafe working conditions, people, or elements, and may have to take precautions when performing tasks.
Usual Physical Demands
While performing the duties of this job, the employee is required to sit, to speak clearly, and to hear. The employee must occasionally lift and/or move up to 10 pounds. Must be willing to work in varied weather conditions and long periods of time in a vehicle.
Knowledge, Qualifications, Skills, and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Demonstrable knowledge of adolescent growth and development, human behavior, and family dynamics. Working knowledge of brokering community resources and an understanding of the juvenile justice system. Skills in interviewing, case assessment and individual counseling. Proven and effective verbal and written communication skills and abilities. Ability to effectively communicate new concepts to youth and families. Ability to make thorough, comprehensive oral presentations in court hearings and in team and committee meetings. Ability to effectively interpret case data and refer youth and families for interventions. Ability to make use of referrals. Exhibits sound and thorough decision making skills. Maintains confidentiality. Establishes and maintains positive working relationships with clients, staff, and the public. Makes use of supervision. Culturally competent. Ability to effectively manage stress. Ability to de-escalation high stress/volatile situations. Works effectively with volatile clients. Problem solves and multi-tasks. Demonstrates professionalism and excellent interpersonal skills. Flexible in work hours to accommodate program needs including, but not limited to, case consultation on an emergency or as needed basis 7 days/week, 24 hours/day, in person or by telephone.
Education and/or Experience
Bachelor's Degree in Social Sciences, Criminal Justice, Social Work, or a related field.
Prefers candidates with one year of work experience managing a Probation caseload, completion of a Probation internship at the Cuyahoga County Court of Common Pleas Juvenile Division, or related experience.
Licensure or Certification Requirements
Must possess a valid driver's license and continuously maintain automobile insurance in compliance with state law, with a driving record acceptable to the Court's current policies. Must have ready access to a safe functioning automobile with valid registration and insurance.
Any position which requires operating a motor vehicle as an essential duty of responsibility of the position will be subject to a driving record check through the Ohio Bureau of Motor Vehicles. Applicants are required to provide their driver license number upon request. Applicants who possess a driver's license from a state other an Ohio, or those applicants who have possessed an out-of-state driver's license at any time during the five years prior to review, must provide a certified copy of his or her out-of-state driving history for at least the five years prior to the review of the applicant's driving qualifications.
Court Expectations of Employee
In accomplishing the responsibilities of this position, the Court expects that the employee will adhere to the mission and values of the Court as well as all Court policies and procedures. In addition, while carrying out the duties of this position, the employee is expected to model high ethical conduct on and off the job, and exhibit a professional and respectful demeanor with all Court employees.
Court Mission Statement
To administer justice, rehabilitate juveniles, support and strengthen families, and promote public safety.
Application Procedure
Current Cuyahoga County Court of Common Pleas Juvenile Division Employees:

• The deadline to apply is _8/28/26__.
• Please visit https://juvenilecourt.applicantstack.com/x/openings-internal to complete and submit the Job Posting Response Form to the Human Resources Division.
• The Job Posting Response form must be received in Human Resources by the job posting deadline for consideration as a candidate for the posted position.
• If you do not meet the minimum requirements, you can submit a waiver to Human Resources. Please refer to the Employee Handbook Policy number 1.02.04.

External Applicants:

• This position will remain posted until filled.
• Please visit https://juvenilecourt.applicantstack.com/x/openings to view this posting and to complete and submit the Application for Employment.

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