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Pro Tech Field Service Jobs (NOW HIRING)

Aspirus, Inc

The IT Field Services Technician Level 2 is responsible for Tier 2 technical service to the health care end-user community at facilities across the Aspirus Health System. The IT Field Services ...

MCR Technical Service

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Field Service Technician

Westland, MI · On-site

$19 - $24/hr

MCR Technical Service is looking for IT Field Service Technician to join the team! You must live in Michigan. You will work from home and traveling to various locations in the Detroit area to service ...

Compunnel

IT Field Service Technician

Phoenix, AZ · On-site

plaintext Field Service Technician - IT plaintext JOB SUMMARY The Field Service Technician - IT provides hands-on technical support for end users at the Tolleson, Arizona site. This role focuses on ...

Emory Healthcare

Supervisor, IT Field Services

Decatur, GA · On-site

$41.04 - $50.99/hr

The Supervisor, IT Field Services oversees daily onsite technology support operations across ... Ensures service delivery meets established SLAs, KPIs, and customer service expectations Enforces ...

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How much do pro tech field service jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for pro tech field service in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

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Infographic showing various Pro Tech Field Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $51,407 per year, or $24.7 per hour.

IT Field Service Support

Schenectady, NY • On-site

Noblesoft Technologies
Software Development • 51 - 200 employees
Learn more about Noblesoft Technologiesexternal

Contractor

Re-posted 20 days ago

Job description

Job Title:  IT Field Service Support

Location: Schenectady, NY 12305

Mode : Contract (6+ Months) – Onsite

Job responsibilities:

  • Ability to travel to remote locations
  • Have own vehicle to drive to different locations and support end Users / Mileage will be reimbursed.
  • Will be available on call support during weekends/ holidays as per request.
  • You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. 
  • Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. 
  • Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.
  • Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs.
  • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Desk equipment, Cabling, Comms patching, Printers, MFDs, and basic network connectivity.
  • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement
  • Customer ticketing is worked upon to ensure the timely delivery of service, along with regular, professions, users facing updates
  • To provide infrastructure administration functions
  • Providing on-site cover as part of a shift arrangement
  • Support inline with contracted business working hours
  • Provide site support in remote offices when required
  • Troubleshooting and resolving software issues; OS Imaging/reimaging and associated systems administration activities
  • Taking ownership of issues through to resolution on all appropriate requests 
  • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information
  • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service
  • Providing daily ticket updates to ensure users are fully updated on updates
  • Move equipment associated with service requests, inline with health and safety guidelines
  • Performing asset inventory activities as needed
  • End user training and guidance on the use of hardware and software
  • Recommends and / or performs upgrades to end user devices
  • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork 
  • Performs other duties as assigned

Skills Required:

  • Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc. 
  • Strong technical skills in Microsoft Windows 11 (including legacy versions), Office 365, Teams, Google, Service Now and other well-known applications  
  • Administration experience of Azure, Intune, MS Active Directory users & groups, policies and management concepts
  • Effective communication in English and/or local language
  • Basic known workings of LAN technologies and hardware
  • Ability to support technically video conferencing equipment