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Bass Pro Shops

CLUB Customer Service Outfitter

Auburn, NY · On-site

$16 - $18.75/hr

Executes all Bass Pro Shops & Cabela's CLUB operational and compliance programs. * Demonstrates products to customers. * Remains knowledgeable of advertised sales. * Helps meet metric goals and ...

Bass Pro Shops

CLUB Customer Service Outfitter

Gurnee, IL · On-site

$15 - $17.75/hr

Executes all Bass Pro Shops & Cabela's CLUB operational and compliance programs. * Demonstrates products to customers. * Remains knowledgeable of advertised sales. * Helps meet metric goals and ...

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How much do pro club jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for pro club in the United States is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $25.48 per hour, depending on experience, location, and employer.

What is a Pro Club?

A Pro Club is typically a professional organization, team, or club that offers specialized facilities, services, or memberships for individuals seeking high-quality experiences in sports, fitness, or social activities. These clubs often provide access to advanced equipment, expert coaching, exclusive events, and networking opportunities. Membership may require an application process and often includes benefits such as training programs, tournaments, and wellness services. Pro Clubs can refer to elite sports teams, fitness centers, or social clubs that cater to professionals and enthusiasts in their respective fields.

How does a Pro Club team typically collaborate to ensure a high-quality member experience?

Pro Club teams often work cross-functionally, with fitness trainers, customer service staff, wellness professionals, and facility managers collaborating closely to deliver a seamless experience for members. Regular team meetings, shared digital platforms, and ongoing training help keep everyone aligned on service standards and club initiatives. Effective communication is key, as staff must coordinate schedules, handle member feedback, and support club events. This collaborative environment fosters professional growth and ensures members receive consistent, top-tier service throughout their visit.

What are the key skills and qualifications needed to thrive as a Pro Club manager, and why are they important?

To thrive as a Pro Club Manager, you need strong leadership, organizational skills, and a background in business or sports management, often supported by relevant degrees or certifications. Familiarity with club management software, budgeting tools, and scheduling systems is typically required. Excellent communication, customer service, and problem-solving abilities help you build rapport with members and staff while resolving issues efficiently. These skills ensure smooth club operations, member satisfaction, and sustained business growth.

What is the difference between Pro Club vs Personal Trainer?

AspectPro ClubPersonal Trainer
CredentialsCertifications in fitness, CPR/AED, sometimes specialized certificationsCertifications in fitness, CPR/AED, often specialized in personal training
Work EnvironmentFitness clubs, gyms, health clubsOne-on-one sessions, gyms, clients' homes
Employer & Industry UsageFitness centers, health clubs, sports facilitiesIndependent or employed at gyms, fitness centers

Pro Clubs typically refer to group fitness programs or memberships within a fitness facility, while Personal Trainers focus on individualized training sessions. Both roles require similar certifications and work in fitness environments, but Pro Clubs emphasize group or club memberships, whereas Personal Trainers provide personalized coaching.

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What states have the most Pro Club jobs?

States with the most job openings for Pro Club jobs include:

What job categories do people searching Pro Club jobs look for?

The top searched job categories for Pro Club jobs are:

Pro Club jobs near you
Infographic showing various Pro Club job openings in the United States as of August 2026, with employment types broken down into 68% Full Time, 31% Part Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $45,784 per year, or $22 per hour.

CLUB Customer Service Outfitter

Bass Pro Shops

Ammon, ID • On-site

Other

Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Bass Pro Shops rating

6.5

Company rating: 6.5 out of 10

Based on 437 frontline employees who took The Breakroom Quiz

15th of 39 rated national retailers

Job description

CLUB Customer Service Outfitter

The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance.

Essential Functions:

  • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela's CLUB Member or provides current member with a unique and exclusive experience.
  • Executes all Bass Pro Shops & Cabela's CLUB operational and compliance programs.
  • Demonstrates products to customers.
  • Remains knowledgeable of advertised sales.
  • Helps meet metric goals and objectives for self and store.
  • Keeps CLUB inventory accurate and keeping the CLUB Booth clean and organized.
  • Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications.
  • Provides daily feedback and reports in a timely and accurate manner.
  • Provides peer coaching, recognition, and support as a CLUB advocate and representative.
  • Provides service to all areas of the store based on business need.
  • All other duties as assigned

Experience/Qualifications:

  • Minimum Degree Required: High school diploma or equivalent experience
  • Experience: 0 to 2 Years of Experience

Knowledge, Skills, and Ability:

  • Excellent organization skills and attention to details.
  • Experience in a customer service environment.
  • Excellent verbal and written communication skills.
  • Adaptability to new processes and procedures.
  • Excellent self-motivation and initiative while unsupervised.

Travel Requirements:

  • N/A

Physical Requirements:

  • Stand and/or walk during shift to assist customers on the sales floor, etc.
  • Hear well enough to constantly communicate with others to exchange information
  • Constantly repeat motions that may include the wrists, hands and/or fingers
  • Constantly assess the accuracy, neatness and thoroughness of work assigned
  • Light work that includes lifting and moving objects up to 20 pounds constantly
  • Occasionally ascend or descend ladders, stairs, step stools, etc
  • Occasionally work in noisy environments

Independent Judgement:

  • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

  • Dental
  • Vision
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

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