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Pro Associate Jobs in Pennsylvania (NOW HIRING)

Pro Experience Managers (Pro XM) are members of the store leadership team responsible for ... They coach and train associates on company policies, safety procedures, and customer service. When ...

Associate Degree or higher is a plus. * 1 year in retail or wholesale contractor sales, service ... Support the PRO desk in-store: phone calls, manage orders, order follow-up, customer support and ...

Associate Degree or higher is a plus. * 1 year in retail or wholesale contractor sales, service ... Support the PRO desk in-store: phone calls, manage orders, order follow-up, customer support and ...

Part Time - Loader/Cart Associate - Flexible

Indiana, PA · On-site

$14.50 - $19.25/hr

... associate questions Supports checkout, fulfillment, and customer assistance needs throughout the ... Serves as a visible extension of the Pro Desk by supporting Pro customer relationships from arrival ...

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Pro Associate information

What is a Pro Associate?

A Pro Associate is typically an entry- or mid-level professional who provides support and expertise within a specific department or field, such as sales, customer service, or technical support. The role often involves assisting senior staff, handling client interactions, and contributing to the team's projects and goals. Pro Associates may also be responsible for administrative tasks, data analysis, or process improvement initiatives, depending on the industry. The position can serve as a stepping stone to more advanced roles within an organization.

How does a Pro Associate typically collaborate with other departments to support client needs?

As a Pro Associate, you'll often work closely with teams such as sales, customer service, and operations to ensure clients receive comprehensive support. Collaboration may involve coordinating project timelines, relaying client feedback, and troubleshooting issues that require input from multiple departments. Effective communication and strong organizational skills are essential, as you'll act as a bridge between clients and internal teams to deliver solutions efficiently. This cross-functional teamwork provides valuable exposure to various areas of the business, helping you develop a broad skillset.

What are the key skills and qualifications needed to thrive as a Pro Associate, and why are they important?

To excel as a Pro Associate, you need strong customer service skills, product knowledge, and preferably experience in retail or sales environments. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes certifications in sales or customer relations are valuable. Standout candidates demonstrate excellent communication, problem-solving abilities, and a proactive approach to assisting clients. These skills ensure efficient service delivery, build customer loyalty, and support overall business growth.

What is the difference between Pro Associate vs Pro Analyst?

AspectPro AssociatePro Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsBachelor's degree often preferred; certifications may enhance prospects
Work EnvironmentEntry-level, team-oriented, client-facingAnalytical, research-focused, often in office settings
Employer & Industry UsageFinancial services, consulting, insuranceFinancial analysis, consulting, investment firms

The Pro Associate role typically involves entry-level tasks with a focus on client interaction and basic analysis, while the Pro Analyst often requires more analytical skills and a higher level of education. Both roles are common in finance and consulting industries, but the Analyst position generally involves more complex data analysis and reporting responsibilities.

What cities in Pennsylvania are hiring for Pro Associate jobs?

Cities in Pennsylvania with the most Pro Associate job openings:

Infographic showing various Pro Associate job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Lowe's PRO Territory Sales Rep (Philadelphia)

Philadelphia, PA • On-site

MasterBrand Cabinets LLC
Construction Materials Wholesalers • 10K+ employees

Full-time

Posted 5 days ago


MasterBrand Cabinets rating

6.7

Company rating: 6.7 out of 10

Based on 96 frontline employees who took The Breakroom Quiz


Job description

For more than 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. We are the #1 manufacturer of residential cabinets in North America, and our associates produce the most comprehensive portfolio of superior cabinetry products for the kitchen, bath and other parts of the home. Come see why our associates love working at MasterBrand.
Job Description:
MasterBrand Cabinets is seeking a high-performing outside sales representative to drive growth within the Lowe's PRO business segment. This role is responsible for developing strong partnerships with Lowe's PRO leadership, PRO sales teams, and other customer associates and regional stakeholders to increase cabinet sales, expand market share, and elevate the customer experience.
The ideal candidate is a relationship-driven sales professional with experience in building products, home improvement, cabinetry, or channel sales who thrives in a fast-paced retail environment and is passionate about delivering results.
Key Responsibilities:
  • Develop and execute territory sales plans to increase MasterBrand cabinet sales within the Lowe's PRO sales segment.
  • Build strong relationships with Lowe's SAMs, Pro Sales Managers, District Managers, and regional leadership teams.
  • Partner with Lowe's PRO associates to identify and capture business opportunities with contractors, remodelers, restoration services, builders, and property management customers.
  • Conduct regular meetings with customer base to include product trainings, sales coaching, and merchandising support.
  • Identify, secure, and cultivate opportunities to win business.
  • Drive awareness and adoption of MasterBrand cabinetry programs, promotions, and new product launches.
  • Promote and grow a specific portfolio of MasterBrand brands with a customer base.
  • Analyze sales trends, customer activities, and market opportunities to develop action plans that deliver growth.
  • Demonstrate the ability to effectively prioritize competing responsibilities, ensuring critical business objectives are achieved while maintaining high-quality execution and meeting deadlines.
  • Collaborate with MasterBrand field sales team and other internal MasterBrand stakeholders to resolve customer issues and improve service levels.
  • Monitor competitive activity and provide market intelligence to leadership.
  • Maintain accurate CRM records, sales forecasts, and territory reports.
  • Represent MasterBrand at trade events, contractor meetings, and other customer engagement opportunities.

Qualifications
  • 5+ years of sales experience in building products, home improvement, cabinetry, millwork, or related industries.
  • Proven track record of achieving or exceeding sales goals.
  • Experience working with retail partners, distributors, or channel-based sales organizations.
  • Experience selling to contractors, remodelers, builders, or other Pro customers.
  • Strong presentation, communication, and relationship-building skills.
  • Ability to travel throughout assigned territory, including overnight stays.

Preferred:
  • Bachelor's degree or equivalent sales experience.
  • Experience working directly with Lowe's Outside Sales Associates.
  • Knowledge of kitchen and bath design, cabinetry products, and installation processes
  • Proficiency with Microsoft Office and CRM platforms (SalesForce).
  • Familiarity with Lowe's Pro business strategies and retail operations.

Key Competencies:
  • Strategic Selling
  • Relationship Management
  • Business Development
  • Ability to disseminate and utilize needed information from blueprints and schematics, including measuring
  • Drive, determination, and discipline of a self-starter
  • Proactive, go-getter approach focused on cold calling and generating new leads
  • Excellent oral and written communication skills with external and internal groups
  • Energy and focus to be goals and results orientated
  • Excellent planning and organization skills, including ability to multi-task and prioritize workload
  • Conflict resolution over sensitive or complex issues, with demonstrated decision-making skills
  • Data-Driven Decision Making
  • Cross-Functional Collaboration

Key Success Metrics:
  • Achievement of sales and market share targets.
  • Growth of PRO customer base
  • Increased engagement with Lowe's PRO teams.
  • Improvement in customer satisfaction and service metrics.

Equal Employment Opportunity
MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC's policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Reasonable Accommodations
MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at staffing@masterbrand.com.

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