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Prn Customer Service Representative Jobs in Rochester, MI

Refloor

Customer Service Representative (CSR)

Troy, MI · On-site

$30/hr

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to sit around waiting for the day to end. You like being busy. You like winning. And you get frustrated ...

Ideal Tridon

Customer Service Representative

Auburn Hills, MI · On-site

$15.25 - $20.50/hr

We are seeking a Customer Service Representative for our Auburn Hills, MI Office. We are looking for a high energy, multi-tasker customer-oriented service representative that has experience working ...

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All JobsPrn Customer Service Representative JobsPrn Customer Service Representative Jobs in Rochester, MI

Prn Customer Service Representative information

See Rochester, MI salary details

$9

$17

$24

How much do prn customer service representative jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for prn customer service representative in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What is a PRN Customer Service Representative?

A PRN Customer Service Representative is a customer service professional who works on an 'as needed' or per diem basis, rather than holding a regular full-time or part-time schedule. PRN stands for 'pro re nata,' a Latin term meaning 'as the situation demands.' These representatives typically fill in during busy periods, staff shortages, or special projects, providing support by answering inquiries, resolving issues, and ensuring customer satisfaction. Their flexible work arrangement allows employers to manage fluctuating workloads effectively while offering employees greater schedule flexibility.

What is the difference between Prn Customer Service Representative vs Part-Time Customer Service Representative?

AspectPrn Customer Service RepresentativePart-Time Customer Service Representative
Work ScheduleAs needed, irregular hoursScheduled hours, fewer than full-time
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentCall centers, healthcare settings, retailCall centers, retail, healthcare
Employer UsageHealthcare facilities, hospitals, clinicsRetail stores, service providers, healthcare

Prn Customer Service Representatives work on an as-needed basis with irregular hours, often in healthcare or customer service settings, requiring similar credentials as part-time roles. Part-Time Customer Service Representatives have scheduled hours but fewer than full-time, working in various industries. Both roles focus on customer interaction but differ mainly in scheduling flexibility and work hours.

What are the key skills and qualifications needed to thrive as a PRN Customer Service Representative, and why are they important?

To thrive as a PRN Customer Service Representative, you need excellent communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes healthcare-related databases is often required. Patience, adaptability, and strong interpersonal skills help you effectively handle diverse customer interactions and shifting schedules. These skills ensure timely, effective support and positive experiences, which are crucial for customer satisfaction and organizational success.

What are the unique challenges of working as a PRN Customer Service Representative compared to a full-time role?

As a PRN (pro re nata or 'as needed') Customer Service Representative, you may face unique challenges such as adjusting quickly to varying shifts, adapting to different team members, and staying up-to-date with company procedures despite an irregular schedule. PRN roles often require strong self-motivation and flexibility, as you may be called in during peak times or to cover absences on short notice. However, this position offers valuable experience and networking opportunities, and it can serve as a stepping stone toward more permanent roles within the organization.
What cities near Rochester, MI are hiring for Prn Customer Service Representative jobs? Cities near Rochester, MI with the most Prn Customer Service Representative job openings:
Prn Customer Service Representative jobs near you

Customer Service Representative (CSR)

Refloor

Troy, MI • On-site

$30/hr

Full-time

Re-posted 9 days ago

Job description

Customer Service Representative (CSR)

You don't know me... but I know you.

You're not the type to sit around waiting for the day to end.

You like being busy. You like winning. And you get frustrated when your effort doesn't actually matter.

That won't be a problem here.

We're looking for someone who can handle high call volume, stay sharp under pressure, and consistently turn conversations into booked appointments.

This is not a "figure it out yourself" role.
You'll follow a proven system, get real coaching, and know exactly how you're performing every day.

What you'll do:

  • Handle inbound & outbound calls
  • Identify customer needs
  • Set qualified appointments with decision-makers
  • Track activity and follow a structured process

This is for you if you:

  • Are coachable and competitive
  • Don't get discouraged by rejection
  • Want clear expectations and measurable results

Our Agents earn an average of $24-$26 per hour, with top performers routinely earning above $30/hr+, and we love weekly Spiffs/Contests to further enhance earning potential!

If you're looking for an easy job-this isn't it.

If you're looking to perform, improve, and win-apply now, then come meet us!

Apply