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Prn Customer Service Representative Jobs in Normal, IL

Genuine Parts Company

On-Site CSR

Bloomington, IL · On-site

$18.09 - $22.63/hr

Partners with Account Representatives to ensure customer satisfaction. * May assist customer by ... Customer service and communication skills required. Ability to multi-task and time management ...

GPC - Genuine Parts Company

On-Site CSR

Bloomington, IL · On-site

$18.09 - $22.63/hr

Partners with Account Representatives to ensure customer satisfaction. * May assist customer by ... Customer service and communication skills required. Ability to multi-task and time management ...

Genuine Parts Company

On-Site CSR

Bloomington, IL · On-site

$18.09 - $22.63/hr

Partners with Account Representatives to ensure customer satisfaction. * May assist customer by ... Customer service and communication skills required. Ability to multi-task and time management ...

Pizza Hut

Customer Service Representatives

Eureka, IL · On-site

$15.25 - $20.75/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. Responsibilities: • Answer the telephone with a smile in your voice • ...

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Prn Customer Service Representative information

See Normal, IL salary details

$9

$18

$26

How much do prn customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for prn customer service representative in Normal, IL is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.43 per hour, depending on experience, location, and employer.

What is a PRN customer service representative?

A PRN Customer Service Representative is a customer service professional who works on an 'as needed' or per diem basis, rather than holding a regular full-time or part-time schedule. PRN stands for 'pro re nata,' a Latin term meaning 'as the situation demands.' These representatives typically fill in during busy periods, staff shortages, or special projects, providing support by answering inquiries, resolving issues, and ensuring customer satisfaction. Their flexible work arrangement allows employers to manage fluctuating workloads effectively while offering employees greater schedule flexibility.

What is the difference between Prn Customer Service Representative vs Part-Time Customer Service Representative?

AspectPrn Customer Service RepresentativePart-Time Customer Service Representative
Work ScheduleAs needed, irregular hoursScheduled hours, fewer than full-time
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentCall centers, healthcare settings, retailCall centers, retail, healthcare
Employer UsageHealthcare facilities, hospitals, clinicsRetail stores, service providers, healthcare

Prn Customer Service Representatives work on an as-needed basis with irregular hours, often in healthcare or customer service settings, requiring similar credentials as part-time roles. Part-Time Customer Service Representatives have scheduled hours but fewer than full-time, working in various industries. Both roles focus on customer interaction but differ mainly in scheduling flexibility and work hours.

What are the key skills and qualifications needed to thrive as a PRN customer service representative?

To thrive as a PRN Customer Service Representative, you need excellent communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes healthcare-related databases is often required. Patience, adaptability, and strong interpersonal skills help you effectively handle diverse customer interactions and shifting schedules. These skills ensure timely, effective support and positive experiences, which are crucial for customer satisfaction and organizational success.

What are the unique challenges of working as a PRN customer service representative compared to a full-time role?

As a PRN (pro re nata or 'as needed') Customer Service Representative, you may face unique challenges such as adjusting quickly to varying shifts, adapting to different team members, and staying up-to-date with company procedures despite an irregular schedule. PRN roles often require strong self-motivation and flexibility, as you may be called in during peak times or to cover absences on short notice. However, this position offers valuable experience and networking opportunities, and it can serve as a stepping stone toward more permanent roles within the organization.

What cities near Normal, IL are hiring for Prn Customer Service Representative jobs?

Cities near Normal, IL with the most Prn Customer Service Representative job openings:

Prn Customer Service Representative jobs near you

Customer Service Rep (09197) - Washington Road

Domino's Pizza LLC

Washington, IL • On-site

$15 - $20.50/hr

Other

Posted 4 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,929 frontline employees who took The Breakroom Quiz

19th of 24 rated food delivery companies

Job description

Store Customer Service Rep

Domino's Pizza in Washington, United States is seeking a friendly and efficient Customer Service Representative to join our team at 2278 Washington Road. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction.

  • Answer incoming phone calls and take customer orders accurately and efficiently
  • Prepare and make pizzas according to company standards and customer specifications
  • Process cash and credit card transactions with precision
  • Provide exceptional customer service, addressing inquiries and resolving issues promptly
  • Maintain a clean and organized work environment
  • Collaborate with team members to ensure smooth operations during busy periods
  • Assist with various cleaning tasks as needed
  • Handle and lift items weighing up to 25 lbs.
Qualifications
  • Excellent communication skills with a friendly and professional demeanor
  • Strong ability to follow directions and adhere to company procedures
  • Flexibility to work various shifts, including weekends and holidays
  • Basic math skills for accurate cash handling and order processing
  • Ability to multitask and work efficiently in a fast-paced environment
  • Team player with a positive attitude and an easy smile
  • Physical ability to stand for extended periods and lift up to 25 lbs.
  • Commitment to maintaining high standards of cleanliness and organization
  • Previous customer service experience is a plus, but not required
  • Must be able to pass a pre-employment drug test and criminal background check

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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