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Prn Customer Service Representative Jobs in Appleton, WI

National Exchange Bank & Trust

Customer Service Representative

Omro, WI · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. * Providing guidance to help customers ...

National Exchange Bank & Trust

Customer Service Representative

Omro, WI · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. * Providing guidance to help customers ...

Bank First

Traveling Customer Service Rep

Clintonville, WI · On-site

$14.75 - $20/hr

Traveling Customer Service Rep - Northeast Region Bank First Sturgeon Bay - STURGEON BAY, WI 54235-8849; Bank First Bellevue - Green Bay, WI 54311; Bank First Clintonville - Clintonville, WI 54929;

NEB Corp.

Customer Service Representative

Omro, WI · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. * Providing guidance to help customers ...

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Showing results 21-40

All JobsPrn Customer Service Representative JobsPrn Customer Service Representative Jobs in Appleton, WI

Prn Customer Service Representative information

See Appleton, WI salary details

$9

$18

$26

How much do prn customer service representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for prn customer service representative in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What is a PRN customer service representative?

A PRN Customer Service Representative is a customer service professional who works on an 'as needed' or per diem basis, rather than holding a regular full-time or part-time schedule. PRN stands for 'pro re nata,' a Latin term meaning 'as the situation demands.' These representatives typically fill in during busy periods, staff shortages, or special projects, providing support by answering inquiries, resolving issues, and ensuring customer satisfaction. Their flexible work arrangement allows employers to manage fluctuating workloads effectively while offering employees greater schedule flexibility.

What is the difference between Prn Customer Service Representative vs Part-Time Customer Service Representative?

AspectPrn Customer Service RepresentativePart-Time Customer Service Representative
Work ScheduleAs needed, irregular hoursScheduled hours, fewer than full-time
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentCall centers, healthcare settings, retailCall centers, retail, healthcare
Employer UsageHealthcare facilities, hospitals, clinicsRetail stores, service providers, healthcare

Prn Customer Service Representatives work on an as-needed basis with irregular hours, often in healthcare or customer service settings, requiring similar credentials as part-time roles. Part-Time Customer Service Representatives have scheduled hours but fewer than full-time, working in various industries. Both roles focus on customer interaction but differ mainly in scheduling flexibility and work hours.

What are the key skills and qualifications needed to thrive as a PRN customer service representative?

To thrive as a PRN Customer Service Representative, you need excellent communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes healthcare-related databases is often required. Patience, adaptability, and strong interpersonal skills help you effectively handle diverse customer interactions and shifting schedules. These skills ensure timely, effective support and positive experiences, which are crucial for customer satisfaction and organizational success.

What are the unique challenges of working as a PRN customer service representative compared to a full-time role?

As a PRN (pro re nata or 'as needed') Customer Service Representative, you may face unique challenges such as adjusting quickly to varying shifts, adapting to different team members, and staying up-to-date with company procedures despite an irregular schedule. PRN roles often require strong self-motivation and flexibility, as you may be called in during peak times or to cover absences on short notice. However, this position offers valuable experience and networking opportunities, and it can serve as a stepping stone toward more permanent roles within the organization.

What cities near Appleton, WI are hiring for Prn Customer Service Representative jobs?

Cities near Appleton, WI with the most Prn Customer Service Representative job openings:

Prn Customer Service Representative jobs near you

Customer Service Representative

WSI Supply Chain Solutions

Neenah, WI

$21/hr

Full-time

Posted 3 days ago

New

Job description

The Customer Service Representative supports day-to-day customer account activity by coordinating orders, shipments, and service requests between customers, warehouse operations, and internal service teams. This role helps ensure customer requirements are communicated clearly, operational processes run smoothly, and issues are resolved quickly and accurately. This position is in-office in Neenah, Wisconsin, and the shift is 10:00 AM - 6:30 PM, Monday - Friday. The position will report to a Customer Service Manager.

DUTIES AND ACCOUNTABILITIES:

Account & Service Support 

    • Respond to customer inquiries related to orders, shipments, inventory, billing, and service requests. 

    • Maintain positive customer relationships through professional and timely communication. 

    • Research and resolve customer issues by coordinating with internal teams. 

Order & Shipment Coordination 

    • Enter and maintain customer order information within operational systems. 

    • Coordinate shipment details with warehouse teams, carriers, and transportation partners. 

    • Ensure customer shipping requirements, documentation, and timelines are met.  

Cross-Functional Coordination 

    • Serve as a liaison between customers, centralized customer service teams, and site operations. 

    • Communicate customer requests, changes, and service expectations to warehouse personnel. 

    • Collaborate with operations and transportation teams to resolve service or fulfillment issues. 

Documentation Management 

    • Maintain accurate order, shipment, and customer information across operational systems, including WMS, OMS, and customer portals. 

    • Support reporting and documentation related to customer orders, shipments, and billing activity. 

Customer Onboarding Support (as assigned) 

    • Support onboarding activities for new customers by coordinating account setup, operational requirements, and service expectations. 
    • Provide proactive communication and coordination to ensure new customers receive a high-touch service experience during initial implementation and onboarding. 

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

  • Enjoys contact with customers via phone, e-mail, or in person.
  • Requires strong organizational, problem-solving, multi-tasking, and decision-making skills.
  • Strong computer skills and working knowledge of MS Word, Excel, and Outlook.
  • Must be reliable and a team player.
  • Must demonstrate exceptional customer focus and sense of urgency.
  • Bilingual speaking capabilities a plus.

PREFERRED EDUCATION AND EXPERIENCE:

  • High School diploma
  • 1-3 years of customer service, administrative assistant, or data entry experience
  • Background in warehousing or inventory management a plus

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