... family caregivers, while remaining loyal to our top company value: Putting people first. You will ... to a private, secure, quiet workspace Reliable high-speed internet access with minimum download ...
... family caregivers, while remaining loyal to our top company value: Putting people first. You will ... to a private, secure, quiet workspace Reliable high-speed internet access with minimum download ...
Private Family Psw information
See salary details
$8.89 - $10.53
4% of jobs
$10.53 - $12.17
2% of jobs
$12.17 - $13.81
2% of jobs
$14.34 is the 25th percentile. Wages below this are outliers.
$13.81 - $15.45
51% of jobs
$15.45 - $17.09
11% of jobs
$17.58 is the 75th percentile. Wages above this are outliers.
$17.09 - $18.73
16% of jobs
$18.73 - $20.37
10% of jobs
$20.37 - $22.01
2% of jobs
$22.01 - $23.65
0% of jobs
$23.65 - $25.28
1% of jobs
$25.28 - $26.92
1% of jobs
$8
$16
$26
How much do private family psw jobs pay per hour?
What is the difference between Private Family Psw vs Home Health Aide?
| Aspect | Private Family Psw | Home Health Aide |
|---|---|---|
| Certifications | CPR, First Aid, sometimes state-specific | CPR, First Aid, state-specific certifications often required |
| Work Environment | Private homes, family settings | Private homes, healthcare facilities, community settings |
| Employer & Industry | Family households, private clients | Home health agencies, healthcare industry |
| Job Duties | Personal care, companionship, household tasks | Personal care, basic medical assistance, mobility support |
Both Private Family Psw and Home Health Aide roles involve providing personal care and support to clients. However, Private Family Psw typically works exclusively in private homes for individual families, focusing on personal and household assistance. In contrast, Home Health Aides often work in various settings, including healthcare facilities, and may perform more medical-related tasks. Certifications are similar, but work environments and employer types differ.
What cities are hiring for Private Family Psw jobs?
Cities with the most Private Family Psw job openings:
What are popular job titles related to Private Family Psw jobs?
For Private Family Psw jobs, the most frequently searched job titles are:
Customer Care Associate, Remote, Alberta Canada
Remote
$15/hr
Other
Posted 5 days ago
Job description
As a Customer Care Associate, you will be responsible for providing top-tier service in order to help and support family caregivers, while remaining loyal to our top company value: Putting people first. You will use your strong service aptitude, attention to detail, and problem-solving ability to be a caregiver advocate. You will spend the bulk of your work day on the phone with customers taking care of their needs and supporting them through their journey as a caregiver.
Help, support and care for our customers through quality conversations and customer service experiences
Answer phones and assist customers with order placement, reorders, product questions and guidance, returns, and website navigation
Ensure every customer feels valued and supported
Build customer relationships based on trust, kindness, and reliability
Recommend products that best serve our customers' interests
Practice active listening, clarify information, and diffuse tension for upset customers
Participate in ongoing training and learning opportunities
Utilize software, databases, scripts, and tools appropriately
Adhere to all company policies and procedures
Customer Satisfaction (CSAT) Average of at least 4.5
Autoship & Cross-Sell Pitch Rate Average of at least 80%
Average Handle Time (AHT) of 6.2 minutes or less
Q.A. Score Average of at least 80%
Must be located in Alberta, Canada
1-2 years experience in customer care, patient care, or other service-related industry directly taking care of customers
Proven history of strong service attitude (volunteer experience, passion projects, etc)
Exceptional Resolution Expert with service skills including; Empathy, Active Listening, Ownership, FCR, written/verbal communication skills, and a professional phone voice
Proficiency with computer skills, strong typing skills, and experience in multitasking
Reliable access to a private, secure, quiet workspace
Reliable high-speed internet access with minimum download speed of 10 Mbps per person connected to the wireless internet
Must be legally authorized to work in Canada. We are unable to sponsor or take over sponsorship of an employment Visa.
Ability to complete and graduate from a 2-week training program: Monday-Friday, 9am-6pm EST, September 28 - October 09
The ideal candidate will have a passion for helping others. We want our Customer Care Associates to be caregiver advocates, empathetic, and solution-oriented. The ideal candidate is comfortable asking sensitive questions and defusing challenging situations, makes an effort to communicate from a place of empathy and kindness, and promotes happiness and positivity in every aspect of their life. You give and receive feedback often with an open mind, see problems as opportunities to learn and grow, and look for opportunities to enhance processes with the end goal of improving the customer experience. You enjoy working collaboratively with teammates, and you are resourceful while working independently.
Bilingual, fluent in both English and Spanish is highly desirable, but not required
Experience working in healthcare (PSW, CNA, PCW, Nurse, etc.)
Experience working in a high-volume contact center environment
September 28 - October 09
Monday-Friday
9am-6pm EST
Saturday - Wednesday, 9am-6pm EST
Sunday - Thursday, 9am - 6pm EST
Monday - Thursday 11am-8pm EST and Saturday 9am-6pm EST
CAD $15 per hour
The ability to work 100% remotely
10 days accrued vacation
Holiday pay, with premium pay for working on the holiday