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Privacy Program Manager Jobs in North Carolina (NOW HIRING)

Apex Systems

Sr Technical Project/Program Manager

Durham, NC · On-site

$100K - $137K/yr

Job#: 3047027 Sr Technical Project/Program Manager Location: Durham, North Carolina (Partial Remote ... You can access our privacy policy at Everforth Apex Benefits Overview: Everforth Apex offers a ...

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Apex Systems

Sr Technical Project/Program Manager

Durham, NC · On-site

$100K - $137K/yr

Job#: 3047017 St Technical Project/Program Manager Location: Durham, North Carolina (Partial Remote ... You can access our privacy policy at Everforth Apex Benefits Overview: Everforth Apex offers a ...

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Showing results 21-40

All JobsPrivacy Program JobsPrivacy Program Manager JobsPrivacy Program Manager Jobs in North Carolina

Privacy Program Manager information

See North Carolina salary details

$35K

$97.7K

$142.7K

How much do privacy program manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for privacy program manager in North Carolina is $97,660.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,200.00 and $120,400.00 per year, depending on experience, location, and employer.

What does a privacy program manager do?

A Privacy Program Manager is responsible for developing, implementing, and overseeing an organization's privacy policies and compliance with data protection regulations. They ensure that the organization handles personal data responsibly and in line with legal requirements such as GDPR, CCPA, or HIPAA. Their duties often include conducting privacy risk assessments, training staff on privacy best practices, managing data subject requests, and responding to privacy incidents or breaches.

How does a privacy program manager typically collaborate with legal, IT, and business teams to ensure data protection compliance?

Privacy Program Managers play a central role in bridging the gap between legal, IT, and business units. They work closely with legal teams to interpret regulatory requirements and draft privacy policies, partner with IT to implement technical safeguards, and coordinate with business leaders to embed privacy practices into daily operations. This cross-functional collaboration ensures that privacy controls are both practical and effective, helping organizations stay compliant while supporting business objectives. Regular meetings, training sessions, and risk assessments are common tools used to facilitate these collaborations.

What are the key skills and qualifications needed to thrive as a privacy program manager, and why are they important?

To thrive as a Privacy Program Manager, you need a solid understanding of data privacy laws and regulations, risk assessment, and program management, often supported by a degree in law, IT, or a related field. Familiarity with privacy management platforms, data mapping tools, and certifications like CIPP or CIPM is typically expected. Strong communication, stakeholder management, and problem-solving skills help navigate complex organizational environments and build trust. These skills are crucial to ensuring compliance, minimizing risk, and fostering a culture of privacy within the organization.

What is the difference between Privacy Program Manager vs Data Privacy Analyst?

AspectPrivacy Program ManagerData Privacy Analyst
CertificationsCIPP, CIPM, CIPP/USCIPP, CIPM, CIPP/US
Work EnvironmentOversees privacy programs, policies, and compliance initiativesAnalyzes data privacy risks, audits, and supports compliance efforts
Employer & Industry UsageUsed in organizations with comprehensive privacy programsCommon in data-driven companies focusing on privacy assessments

The Privacy Program Manager typically leads and manages privacy initiatives, policies, and compliance strategies within an organization. In contrast, the Data Privacy Analyst focuses on analyzing data privacy risks, conducting audits, and supporting compliance efforts. Both roles require similar certifications and work in privacy-focused environments, but their responsibilities differ in scope and focus.

What are popular job titles related to Privacy Program Manager jobs in North Carolina?

For Privacy Program Manager jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Privacy Program Manager jobs in North Carolina look for?

The top searched job categories for Privacy Program Manager jobs in North Carolina are:

What cities in North Carolina are hiring for Privacy Program Manager jobs?

Cities in North Carolina with the most Privacy Program Manager job openings:

Privacy Program Manager jobs near you
Infographic showing various Privacy Program Manager job openings in North Carolina as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 14% Part Time, 7% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $97,660 per year, or $47 per hour.

Program Manager - Customer Retention AI Agent (Google CCAI) @ Charlotte NC

Diverse Lynx

Charlotte, NC • On-site

$55 - $60/hr

Other

Re-posted 8 days ago

Job description

Position: Program Manager - Customer Retention AI Agent (Google CCAI)
Location: Charlotte NC
Type: Contract W2
Rate: $55-$60/hr on W2
Role Summary
We're looking for a seasoned Program Manager to lead the end-to-end delivery of a customer retention agent built on Google's Contact Center AI (CCAI) / Dialogflow CX platform. This is a cross-functional program spanning conversational design, engineering, data, and CX operations - you'll own scope, timeline, risk, and stakeholder alignment from discovery through production launch and scale.
Key Responsibilities
• Own the program roadmap, milestones, and delivery cadence for the retention agent build (discovery → design → build → pilot → GA)
• Coordinate cross-functional squads: conversational designers, Dialogflow CX/CCAI engineers, data/ML teams, QA, and contact center operations
• Manage vendor/SI relationships if a systems integrator or Google Cloud partner is involved
• Define and track program KPIs (containment rate, retention lift, deflection rate, CSAT/NPS impact, AHT reduction)
• Run governance: steering committee updates, RAID logs, budget tracking, and change management
• Drive integration planning across CRM, telephony/CCaaS, billing, and retention-offer systems
• Manage phased rollout strategy (pilot cohort → regional → full production) and post-launch optimization cycles
• Escalate and resolve cross-team blockers; manage dependencies between engineering, data privacy/compliance, and business stakeholders
Required Qualifications
• 10+ years of program/project management experience, including 3+ years managing AI/conversational AI, CX, or contact-center technology programs
• Hands-on program delivery experience with Genesys Cloud CX (or comparable enterprise contact-center platform) environments
• Working knowledge of Google Cloud Contact Center AI (CCAI) / Dialogflow CX, or strong aptitude to ramp quickly on the platform
• Proven experience managing customer retention, churn-reduction, or customer experience transformation initiatives
• Strong stakeholder management skills - comfortable presenting to VP/C-level sponsors and running working sessions with engineers
• Experience with Agile/Scrum and hybrid delivery models; PMP, PgMP, or SAFe certification a plus
• Familiarity with CRM (Salesforce/ServiceNow), telephony integrations, and data privacy considerations (PCI, PII) in contact center contexts
Nice to Have
• Prior experience specifically launching a virtual agent / conversational AI bot into a live contact center
• Experience with retention/loyalty program design (offers, save desks, win-back campaigns)
• Google Cloud certification (Professional Cloud Architect or CCAI-specific training)
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
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About Diverse Lynx

Sourced by ZipRecruiter

Diverse Lynx, based in Princeton, NJ, US, is a reputable company in the Information Technology sector. The firm, as reflected through its website diverselynx.com, specializes in delivering comprehensive IT solutions. These solutions range from IT consulting to robust digital transformation strategies, IT staffing, and full-time placements services. The company was established in 2008, and it prides itself on providing simplified, efficient technology solutions designed to meet the unique needs of each client.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Princeton, NJ, US

Year founded

2002

Social media

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