... Prior Authorization (PA), Claims, Case Management and/or Medical Appeals and Grievance (MAG) Required Education * Associate's Degree in a healthcare field of study or Nursing Diploma (Applies to All ...
... Prior Authorization (PA), Claims, Case Management and/or Medical Appeals and Grievance (MAG) Required Education * Associate's Degree in a healthcare field of study or Nursing Diploma (Applies to All ...
... Prior Authorization (PA), Claims, Case Management and/or Medical Appeals and Grievance (MAG) Required Education * Associate's Degree in a healthcare field of study or Nursing Diploma (Applies to All ...
... Prior Authorization (PA), Claims, Case Management and/or Medical Appeals and Grievance (MAG) Required Education * Associate's Degree in a healthcare field of study or Nursing Diploma (Applies to All ...
Medication Access Coordinator
Phoenix, AZ ยท On-site
$22 - $28/hr
... prior authorization, pharmacy coordination, or medical office operations. Preferred Qualifications โข Associate's degree or higher in a health-related field. โข Experience in HIV care, LGBTQ ...
Medication Access Coordinator
Phoenix, AZ ยท On-site
$22 - $28/hr
... prior authorization, pharmacy coordination, or medical office operations. Preferred Qualifications โข Associate's degree or higher in a health-related field. โข Experience in HIV care, LGBTQ ...
Medication Access Coordinator
Phoenix, AZ ยท On-site
$22 - $28/hr
... prior authorization, pharmacy coordination, or medical office operations. Preferred Qualifications โข Associate's degree or higher in a health-related field. โข Experience in HIV care, LGBTQ ...
Quick apply
Medication Access Coordinator
Phoenix, AZ ยท On-site
$22 - $28/hr
... prior authorization, pharmacy coordination, or medical office operations. Preferred Qualifications โข Associate's degree or higher in a health-related field. โข Experience in HIV care, LGBTQ ...
Associate Account Executive / IV Infusion
Phoenix, AZ ยท On-site
$60K - $75K/yr
Amerita The Associate Account Executive plays a key role in supporting the growth and success of ... Familiarity with referral coordination, benefit verification, and prior authorization processes.
Associate Account Executive / IV Infusion
Phoenix, AZ ยท On-site
$60K - $75K/yr
Amerita The Associate Account Executive plays a key role in supporting the growth and success of ... Familiarity with referral coordination, benefit verification, and prior authorization processes.
Educate the patient on UPLIZNA coverage based on their benefits and the steps needed to gain prior authorization to ensure understanding of the process for medication access * Provide information on ...
Educate the patient on UPLIZNA coverage based on their benefits and the steps needed to gain prior authorization to ensure understanding of the process for medication access * Provide information on ...
Educate the patient on UPLIZNA coverage based on their benefits and the steps needed to gain prior authorization to ensure understanding of the process for medication access * Provide information on ...
Educate the patient on UPLIZNA coverage based on their benefits and the steps needed to gain prior authorization to ensure understanding of the process for medication access * Provide information on ...
Submission of prior authorization requests. * Complies fully with all confidentiality regulations ... High School Diploma, with an Associate Degree preferred. * One to three years administrative ...
Submission of prior authorization requests. * Complies fully with all confidentiality regulations ... High School Diploma, with an Associate Degree preferred. * One to three years administrative ...
Infusion Manager
Glendale, AZ ยท On-site
Assess, plans, implements, evaluates and documents the patient registration along with the insurance coverage and prior authorizations needed for infusion therapy patients. * Coordinates the daily ...
Infusion Manager
Glendale, AZ ยท On-site
Assess, plans, implements, evaluates and documents the patient registration along with the insurance coverage and prior authorizations needed for infusion therapy patients. * Coordinates the daily ...
Recovery Coach - Children
Tucson, AZ ยท On-site
$14.75 - $19.25/hr
Obtain appropriate prior authorization of inpatient, partial hospitalization, residential and other ... Associate's degree and two years of behavioral health work experience High school diploma or high ...
Quick apply
Recovery Coach - Children
Tucson, AZ ยท On-site
$14.75 - $19.25/hr
Obtain appropriate prior authorization of inpatient, partial hospitalization, residential and other ... Associate's degree and two years of behavioral health work experience High school diploma or high ...
Admin MA
Tucson, AZ ยท On-site
$16 - $20.75/hr
Recently named one of Arizona's Top Workplaces, Arizona Arthritis & Rheumatology Associates, P.C ... Verifying Prior Authorizations * Liaise with Prior Authorizations department to facilitate the ...
Quick apply
Admin MA
Tucson, AZ ยท On-site
$16 - $20.75/hr
Recently named one of Arizona's Top Workplaces, Arizona Arthritis & Rheumatology Associates, P.C ... Verifying Prior Authorizations * Liaise with Prior Authorizations department to facilitate the ...
SEABHS - Recovery Coach
Sierra Vista, AZ ยท On-site
$15 - $19.75/hr
... Associate's degree and two years of behavioral health work experience High school diploma ... Obtain appropriate prior authorization of inpatient, partial hospitalization, residential and other ...
Quick apply
SEABHS - Recovery Coach
Sierra Vista, AZ ยท On-site
$15 - $19.75/hr
... Associate's degree and two years of behavioral health work experience High school diploma ... Obtain appropriate prior authorization of inpatient, partial hospitalization, residential and other ...
Admin MA
Tucson, AZ ยท On-site
$16 - $20.75/hr
Recently named one of Arizona's Top Workplaces, Arizona Arthritis & Rheumatology Associates, P.C ... Verifying Prior Authorizations * Liaise with Prior Authorizations department to facilitate the ...
Admin MA
Tucson, AZ ยท On-site
$16 - $20.75/hr
Recently named one of Arizona's Top Workplaces, Arizona Arthritis & Rheumatology Associates, P.C ... Verifying Prior Authorizations * Liaise with Prior Authorizations department to facilitate the ...
Admin MA
$16 - $20.75/hr
... Associates, P.C. is the largest private Rheumatology practice in the United States. The practice ... Verifying Prior Authorizations * Liaise with Prior Authorizations department to facilitate the ...
Admin MA
$16 - $20.75/hr
... Associates, P.C. is the largest private Rheumatology practice in the United States. The practice ... Verifying Prior Authorizations * Liaise with Prior Authorizations department to facilitate the ...
Triage Nurse - Oncology - FT (40)
Safford, AZ ยท On-site
$32 - $45.18/hr
... prior authorization. Provides chemotherapy and immunotherapy education to patients and caregivers ... Associates or Bachelor's Degree in Nursing from an approved school. * Current Arizona Registered ...
Triage Nurse - Oncology - FT (40)
Safford, AZ ยท On-site
$32 - $45.18/hr
... prior authorization. Provides chemotherapy and immunotherapy education to patients and caregivers ... Associates or Bachelor's Degree in Nursing from an approved school. * Current Arizona Registered ...
Recovery Coach
Tucson, AZ ยท On-site
$14.75 - $19.25/hr
Obtain appropriate prior authorization of inpatient, partial hospitalization, residential and other ... Associate's degree and two years of behavioral health work experience High school diploma or high ...
Quick apply
Recovery Coach
Tucson, AZ ยท On-site
$14.75 - $19.25/hr
Obtain appropriate prior authorization of inpatient, partial hospitalization, residential and other ... Associate's degree and two years of behavioral health work experience High school diploma or high ...
Senior Revenue Cycle Specialist
Phoenix, AZ ยท On-site
... Associates and Vantage Eye Center. We are focused on building the nation's largest and most ... Contacts insurance plans to obtain prior authorization for services * Accurately reviews ...
Senior Revenue Cycle Specialist
Phoenix, AZ ยท On-site
... Associates and Vantage Eye Center. We are focused on building the nation's largest and most ... Contacts insurance plans to obtain prior authorization for services * Accurately reviews ...
Senior Revenue Cycle Specialist
Phoenix, AZ ยท On-site
... Associates and Vantage Eye Center. We are focused on building the nation's largest and most ... Contacts insurance plans to obtain prior authorization for services * Accurately reviews ...
Senior Revenue Cycle Specialist
Phoenix, AZ ยท On-site
... Associates and Vantage Eye Center. We are focused on building the nation's largest and most ... Contacts insurance plans to obtain prior authorization for services * Accurately reviews ...
Senior Revenue Cycle Specialist
Phoenix, AZ ยท On-site
... Associates and Vantage Eye Center. We are focused on building the nation's largest and most ... Contacts insurance plans to obtain prior authorization for services * Accurately reviews ...
Senior Revenue Cycle Specialist
Phoenix, AZ ยท On-site
... Associates and Vantage Eye Center. We are focused on building the nation's largest and most ... Contacts insurance plans to obtain prior authorization for services * Accurately reviews ...
Pre-Authorization Representative
Phoenix, AZ ยท On-site
$39K - $54K/yr
Obtains pre-certification and registration prior to a patient's appointment. * Gathers pertinent ... Requires an associate's degree or its equivalent and 2-4 years of experience. PHYSICAL DEMANDS:
Pre-Authorization Representative
Phoenix, AZ ยท On-site
$39K - $54K/yr
Obtains pre-certification and registration prior to a patient's appointment. * Gathers pertinent ... Requires an associate's degree or its equivalent and 2-4 years of experience. PHYSICAL DEMANDS:
Prior Authorization Associate information
What is the difference between Prior Authorization Associate vs Medical Billing Specialist?
| Aspect | Prior Authorization Associate | Medical Billing Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; certification in medical billing or coding often preferred | High school diploma or equivalent; certification in medical billing or coding often preferred |
| Work Environment | Healthcare offices, insurance companies, hospitals | Healthcare offices, billing companies, hospitals |
| Primary Responsibilities | Obtain prior authorizations from insurance for procedures and treatments | Process and submit medical claims, handle billing and payments |
The main difference is that a Prior Authorization Associate focuses on securing insurance approvals before procedures, while a Medical Billing Specialist manages the billing process after services are rendered. Both roles require similar credentials and often work in healthcare settings, but their core functions differ in the patient care and revenue cycle process.
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Medical Appeals and Grievance (MAG) Registered Nurse Specialist II - Remote
Phoenix, AZ โข Hybrid
Full-time
Medical
Posted 8 days ago
Blue Cross Blue Shield Of Arizona rating
6.0
Based on 9 frontline employees who took The Breakroom Quiz
244th of 263 rated insurance
Job description
Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy.AZ Blue offersa variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.
At AZ Blue, we have a hybrid workforce strategy, called Workability, that offers flexibility with how and where employees work. Our positions are classified as hybrid, onsite or remote. While the majority of our employees are hybrid, the following classifications drive our current minimum onsite requirements:
Hybrid People Leaders: must reside in AZ, required to be onsite at least twice per week
Hybrid Individual Contributors: must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per week
Hybrid 2 (Operational Roles such as but not limited to: Customer Service, Claims Processors, and Correspondence positions): must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per month
Onsite: daily onsite requirement based on the essential functions of the job
Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building
Please note that onsite requirements may change in the future, based on business need, and job responsibilities. Most employees should expect onsite requirements and at a minimum of once per week.
This position is remote within Arizona or in an approved out-of-state location. Applicants must reside in-and perform work from-the state of Arizona or an approved out-of-state location.
Responsible for utilizing clinical acumen and managed care expertise related to researching, resolving and responding to requests for member and provider appeals, grievances, reconsiderations and corrected claims for all lines of business with emphasis on privacy, accuracy, meeting all regulatory and compliance timelines.
QualificationsREQUIRED QUALIFICATIONS
Required Work Experience
Level 1
- 1 year Experience in clinical and health insurance or other healthcare related field
Level 2
- 3 years' Experience in clinical and health insurance or other healthcare related field
- 1 year' Managed care experience with a focus in Utilization Management (UM), Prior Authorization (PA), Claims, Case Management and/or Medical Appeals and Grievance (MAG)
Level 3
- 5 years' Experience in clinical and health insurance or other healthcare related field
- 2 years Managed care experience with a focus in Utilization Management (UM), Prior Authorization (PA), Claims, Case Management and/or Medical Appeals and Grievance (MAG)
Level 4
- 8 years' Experience in clinical and health insurance or other healthcare related field
- 3 years' Above satisfactory job performance in the managed care environment with a focus in Utilization Management (UM), Prior Authorization (PA), Claims, Case Management and/or Medical Appeals and Grievance (MAG)
Required Education
- Associate's Degree in a healthcare field of study or Nursing Diploma (Applies to All Levels)
Required Licenses
- Active, current, and unrestricted license to practice in the State of Arizona (a state in the United States) or a compact state as a Registered Nurse (RN)
Required Certifications
- N/A
PREFERRED QUALIFICATIONS
Preferred Work Experience
Level 1
- 3 years' Experience in clinical and health insurance or other healthcare related field. Working knowledge of eviCore, MCG, McKesson InterQual criteria and Medical Coverage Guidelines/Medical Policies. Advanced ability to interpret contract language and benefits
Level 2
- 5 years' Experience in clinical and health insurance or other healthcare related field. Working knowledge of eviCore, MCG, McKesson InterQual criteria and Medical Coverage Guidelines/Medical Policies. Advanced ability to interpret contract language and benefits
- 2 years' Managed care experience with a focus in Utilization Management (UM), Prior Authorization (PA), Claims, Case Management and/or Medical Appeals and Grievance (MAG)
Level 3
- 7 years' Experience in clinical and health insurance or other healthcare related field. Working knowledge of eviCore, MCG, McKesson InterQual criteria and Medical Coverage Guidelines/Medical Policies. Advanced ability to interpret contract language and benefits
- 5 years' Managed care experience with a focus in Utilization Management (UM), Prior Authorization (PA), Claims, Case Management and/or Medical Appeals and Grievance (MAG)
Level 4
- 9 years' Experience in clinical and health insurance or other healthcare related field. Working knowledge of eviCore, MCG, McKesson InterQual criteria and Medical Coverage Guidelines/Medical Policies. Advanced ability to interpret contract language and benefits
- 5 years' Above satisfactory job performance in the managed care environment with a focus in Utilization Management (UM), Prior Authorization (PA), Claims, Case Management and/or Medical Appeals and Grievance (MAG)
Preferred Education
- Bachelor's Degree in Nursing or related field of study (Applies to All Levels)
Preferred Licenses
- N/A
Preferred Certifications
- N/A
Level I
- Perform in-depth analysis, clinical review and resolution of provider appeals/inquiries, corrected claims and subscriber reconsiderations, member appeals, corrected claims and provider grievances for all lines of business
- Identify, research, process, resolve and respond to customer inquiries primarily through written / verbal communication.
- Respond to a diverse and high volume of health insurance appeal related correspondence on a daily basis.
- Analyze medical records and apply medical necessity criteria and benefit plan requirements to determine the appropriateness of appeal, grievance and reconsideration requests.
- Maintain complete and accurate records per department policy.
- Meet quality, quantity and timeliness standards to achieve individual and department performance goals as defined within the department guidelines and required by State, Federal and other accrediting organizations.
- Demonstrate ability to apply plan policies and procedures effectively.
- Consult and coordinate with various internal departments, external plans, providers, businesses, and government agencies to obtain information and ensure resolution of customer inquiries.
- Attend staff and interdepartmental meetings.
- Participate in continuing education and current developments in the fields of medicine and managed care.
- Maintain all standards in consideration of State, Federal, BCBSAZ and other accreditation requirements.
- Maintain productivity and accuracy goals based on regulatory requirements, accreditation standards, and service level agreements.
- Demonstrate ability to acquire specialized knowledge to complete all types of level one appeals, grievances and corrected claims for local lines of business using appropriate benefit plan booklet, administrative guidelines and policies, medical criteria guidelines, claims research, provider contracts and fee schedules, communication records research and precertification research.
- Articulate to customers a variety of information about the organization's services, including but not limited to, contract benefits, changes in coverage, eligibility, claims, BCBSAZ programs, and provider networks.
- Adheres to BCBSAZ brand promise of being a "Trusted Advisor" by walking in the customers shoes including processing work using the principles of easy, effective, emotional
level II
- Ability to demonstrate specialized knowledge to administer Federal Employee Program (FEP)inquiries, appeals, grievances and sub-reconsiderations using appropriate service benefit plan provisions, and internal policies, medical criteria guidelines, claims research, provider contracts and fee schedules, communication records research, and precertification research.
- Ability to demonstrate specialized knowledge to perform reviews for local lines of business, Blue Card Home member appeals and grievances, and Blue Card Host provider grievances. MAG Clinicians also support FEP for member reconsiderations, provider appeals, corrected claims and inquiries.
level III
- Ability to demonstrate specialized knowledge to complete all Levels of Medical Appeals and Grievance (MAG) cases (Initial internal, voluntary internal and external review appeals and grievances).
- Under minimal direction, lead interdepartmental meetings and oversee special projects as assigned.
- Assist in developing new policies and procedures, desk levels, and job aids as needed.
- Assist in training new staff and provide ongoing training for existing staff as needed.
- Assist in distribution of staff Flow Manager case assignments.
- Identify and recommend process improvements.
level IV
- Assist in distribution of staff case assignments.
- Under minimal direction, prepare reports and documentation for committee presentation and ad hoc reports as needed.
- Analyze appeals and grievances data and make recommendations based on trends identified.
- Take initiative to follow through on issues and opportunities for process improvements.
- Initiate, develop and implement in-service educational presentations.
- Work collaboratively with management and provide leadership for the department in day to day activities as well as in management's absence.
- Maintain a working knowledge of all activities in the department and provide assistance to departmental staff and interdepartmental staff as necessary.
- Consistently demonstrate alignment with the BCBSAZ "Living our Values" culture by participating in annual, community service campaigns and/or projects such as, CARES Club, United Way and/or community wellness initiatives (Walk for Hope, Walk to Stop Diabetes, Phoenix Heart Walk, etc).
ALL LEVELS
- Each progressive level includes the ability to perform the essential functions of any lower levels.
- The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
- Perform all other duties as assigned
REQUIRED COMPETENCIES
Required Job Skills
- Intermediate PC proficiency (All Levels)
- Intermediate skill using office equipment, including copiers, fax machines, scanner and telephones (All Levels)
Required Professional Competencies
- Maintain confidentiality and privacy
- Advanced clinical knowledge
- Practice interpersonal and active listening skills to achieve customer satisfaction
- Compose a variety of business correspondence
- Interpret and translate policies, procedures, programs and guidelines
- Capable of investigative and analytical research
- Navigate, gather, input and maintain data records in multiple system applications
- Follow and accept instruction and direction
- Establish and maintain working relationships in a collaborative team environment
- Organizational skills with the ability to prioritize tasks and work with multiple priorities under limited time constraints
- Independent and sound judgment with good problem solving skills
- Ability to assist in training of new and existing staff (Applies to Levels 3 and 4)
Required Leadership Experience and Competencies
- Ability to revise departmental policies and procedures and desk levels as well as develop new policies and procedures and desk levels as needed (Applies to Levels 3 and 4)
- Proven leadership and assistance through positive reinforcement of processes and company policies
(Applies to Levels 3 and 4.)
PREFERRED COMPETENCIES
Preferred Job Skills
- Advanced PC proficiency
- Knowledge of Current CPT, ICD- 9, ICD-10, HCPCS, and DRG coding
Preferred Professional Competencies
- Working knowledge of McKesson InterQual criteria and Medical Coverage Guidelines/Medical Policies
- Advanced ability to interpret contract language and benefits
Preferred Leadership Experience and Competencies
- N/A
Our Commitment
AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.
Thank you for your interest in Blue Cross Blue Shield of Arizona. For more information on our company, see azblue.com. If interested in this position, please apply.
About Blue Cross Blue Shield of Arizona
Sourced by ZipRecruiter
Industry
Insurance services
Company size
1,001 - 5,000 Employees
Headquarters location
Phoenix, AZ, US
Year founded
1939