ZipRecruiter

Log In

1

Print Services Associate Jobs in Washington (NOW HIRING)

MCS Group

Site Print and Mail Lead

Washington, DC · On-site

Perform print production and finishing services such as: Cutting, Binding and Laminating ... An associate degree or bachelor's degree is preferred. * Strong leadership and client relations

SPS North America

Client Service Associate

Arlington, VA · On-site

$16.75 - $23/hr

Client Services Associate Reports To : Client Services Leadership About the Role As a Client ... Keep our fleet of multi-function devices (MFDs) and copy/print equipment running flawlessly. If a ...

SPS North America

Client Service Associate

Arlington, VA · On-site

$16.75 - $23/hr

Client Services Associate Reports To : Client Services Leadership About the Role As a Client ... Keep our fleet of multi-function devices (MFDs) and copy/print equipment running flawlessly. If a ...

previous page

Showing results 41-60

All JobsPrint Services Associate JobsPrint Services Associate Jobs in Washington

Print Services Associate information

What is a print services associate?

Print Services Associates are professionals who work in printing or copy centers, assisting customers with printing, copying, and document-related services. They operate printers, copiers, and other related equipment, help customers with print orders, and ensure finished products meet quality standards. Additionally, they may provide advice on paper types, finishing options, and troubleshoot basic equipment issues. Print Services Associates often work in retail environments, office supply stores, or dedicated print shops.

What skills and qualifications are needed to thrive as a print services associate?

To thrive as a Print Services Associate, you need attention to detail, basic printing knowledge, and typically a high school diploma or equivalent. Familiarity with digital copiers, binding machines, print management software, and point-of-sale systems is often required. Excellent customer service, time management, and problem-solving abilities help you deliver quality results and meet client needs efficiently. These skills ensure accurate print production, timely order fulfillment, and positive customer experiences in a deadline-driven environment.

What are common challenges faced by print services associates, and how can they be managed effectively?

Print Services Associates often manage multiple print jobs with tight deadlines, requiring strong organizational and time management skills. Balancing customer expectations, handling last-minute changes, and troubleshooting printer or software issues are common challenges in this role. Effective communication, attention to detail, and the ability to stay calm under pressure help associates deliver high-quality work and maintain customer satisfaction. Collaborating closely with both customers and team members is also key to resolving issues quickly and meeting project requirements.

What is the difference between Print Services Associate vs Customer Service Representative?

AspectPrint Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma; basic technical skillsHigh school diploma; communication skills
Work EnvironmentPrint shops, retail stores, corporate print departmentsCall centers, retail, office settings
Employer & Industry UsagePrinting companies, retail chains, marketing firmsVarious industries including retail, telecom, finance
Common Search & ComparisonYesYes

The Print Services Associate and Customer Service Representative roles share similarities in customer interaction and basic technical skills. However, Print Services Associates focus more on operating printing equipment and managing print jobs, while Customer Service Representatives primarily handle client inquiries and support. Both roles are vital in service industries but differ in technical responsibilities and work environments.

How do I get to print jobs?

To access print jobs as a Print Services Associate, you typically use print management software or a print queue system on your workstation. You may need to select the correct printer, ensure your files are properly formatted, and have the necessary permissions or credentials to send jobs to the printer. Familiarity with the printing environment and basic troubleshooting skills are also helpful.

What are the most commonly searched types of Print Services jobs in Washington?

The most popular types of Print Services jobs in Washington are:

What cities in Washington are hiring for Print Services Associate jobs?

Cities in Washington with the most Print Services Associate job openings:

Print Services Associate jobs near you

Digital Print Specialist / Center Associate #7740

Washington, DC • On-site

The UPS Store MCO
See more jobs at The UPS Store MCOexternal

Full-time

Re-posted 16 days ago

Job description

The Digital Print Specialist / Center Associate delivers world-class customer service to all retail customers, including business owners, corporate professionals, and busy families. He or she packs and processes shipments for local, national, and international delivery using a variety of carriers and also manages and produces graphics and print orders. In addition, he or she operates copiers, fax machines, binding equipment, laminators, and cash registers, among other daily tasks. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has at least one year of customer service experience, one to two years of experience in a print production/graphic design role or a two-year degree in graphic design or a related field, experience with Adobe Creative Suite and Microsoft Office, knowledge of printing concepts, a friendly and genuinely helpful demeanor, and a professional appearance. He or she is driven to succeed and is an energetic self-starter and team-player who is trustworthy and a fast learner.

RESPONSIBILITIES

  • Understands and fulfills the needs of walk-in customers and telephone/email inquiries
  • Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership
  • Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience
  • Takes ownership of customers’ packing, shipping, and/or print problems and offers viable solutions
  • Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents
  • Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed
  • Produces/designs, proofs, and updates materials for print projects using Adobe and Microsoft Suites for both Mac and PC
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Prioritizes and optimizes the work load to streamline the production flow
  • Frequently multi-tasks while maintaining extreme attention to detail and high quality control
  • Maintains a clean, organized, and safe working environment
  • May open and/or close the store and perform end-of-day accounting, etc.
  • Takes action to learn NEW products, services, alternative solutions, and industry trends as well as occasionally reviewing/retraining on lesser used services
  • Performs other duties as assigned

QUALIFICATIONS

  • High school diploma or GED required
  • One year of customer service experience required (more preferred)
  • One to two years of experience or a two-year degree in graphic design or a related field
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Knowledge and application of printing concepts
  • Good communication and people skills
  • Strong analytical and math skills
  • Highly organized and detail oriented
  • Good project and time management skills
  • Able to work and complete tasks independently in a quick turn environment
  • Able to work collaboratively
  • High energy level
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds

Apply