Principal Technical Services Jobs (NOW HIRING)

Circle (NYSE: CRCL) is one of the world's leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at circle.com.

What you'll be part of:

Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder.

As a Principal Technical Writer on the Arc team, you will own the strategy and execution of developer-facing documentation that enables builders, developers, and partners to effectively use Circle's products and services. You will work closely with product, engineering, and Developer Relations to create clear, engaging, and technically accurate content that enhances the developer experience and drives adoption of our products. This role requires a deep understanding of developer experience, strong editorial judgment, and the ability to translate technical concepts into accessible and impactful documentation.

• Create and maintain high-quality developer documentation, including API references, integration guides, and tutorials

• Design and improve documentation architecture to optimize usability and developer experience

• Partner with product managers and engineers to understand features and translate them into clear documentation

• Develop content strategies that support product launches and ongoing feature adoption

• Analyze developer feedback and usage data to continuously improve documentation effectiveness

• Establish and scale documentation standards, processes, and best practices across cross-functional teams

• Review and collaborate with other technical writers to ensure consistency, quality, and clarity across all technical content

Core Requirements

• 10+ years of experience creating technical documentation for developer audiences

• Proven experience writing API documentation, integration guides, and system-level content

• Strong understanding of software development concepts, including REST APIs and developer workflows

• Experience collaborating cross-functionally with engineering, product, and developer relations teams

• Exceptional written and verbal communication skills with strong attention to detail

• Ability to independently lead complex documentation initiatives from concept to delivery

• Familiarity with a docs-as-code process and tools such as Git, GitHub, and modern documentation platforms

Preferred Requirements

• Experience in blockchain, crypto, or fintech ecosystems

• Coding ability in TypeScript, JavaScript, or Python

Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.

Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status required by the laws in the locations where we hire. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law.

Should you require accommodations or assistance in our interview process because of a disability, please reach out toaccommodations@circle.comfor support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.

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