Principal Technical Program Jobs (NOW HIRING)

The Opportunity

As a Principal Technical Program Manager you will be a key technical leader within our advanced analytics and AI group. You will help manage the design, build, and deployment of sophisticated machine learning systems-particularly LLMdriven solutions-that solve highvalue, realworld problems for enterprise clients.

You'll be part of a culture that prizes technical excellence, creativity, and continuous learning. Beyond technical depth, you will influence strategy, mentor emerging talent, and help shape our approach to responsible and scalable AI.

Your work will directly contribute to AI systems that have the potential to transform industries-and society.

Key Responsibilities

• Technical Program Leadership: Drive the full lifecycle of complex, cross-functional technical programs from inception to launch, ensuring alignment with overall company strategy and adherence to established timelines and budgets.
• Roadmap and Planning: Define and execute detailed program plans, prioritizing initiatives in collaboration with product and engineering leadership to deliver against a clear technical roadmap, balancing innovation with customer needs and business objectives.
• Cross-Functional Orchestration: Lead and coordinate the efforts of engineering, product management, machine learning scientists, and design teams, ensuring seamless collaboration and delivery of successful outcomes.
• Risk & Dependency Management: Proactively identify, assess, and mitigate program risks and dependencies, communicating effectively and driving resolution of roadblocks to maintain program momentum.
• Process & Efficiency: Champion continuous improvement of program management processes, methodologies, and tools, fostering a culture of efficiency, accountability, and predictability.
• Communication and Stakeholder Management: Provide regular and transparent program status updates, risk assessments, and dependency reports to stakeholders at all levels, using clear, concise, and impactful communication.
• Strategic Influence: Influence cross-functional decision-making through data-driven insights, technical expertise, and a deep understanding of complex AI system architectures.
• Team Enablement: Build and maintain a framework to equip program teams with the necessary tools, processes, and information to ensure success and maximize efficiency.
• AI Platform Focus: Specifically manage programs related to the core AI platform, ensuring efficient integration of models and delivery of proactive, intelligent features to our users.

What You'll Bring:

• 12+ years of experience in technical program management, with a proven track record of leading large-scale, complex programs in a fast-paced, high-growth environment.
• Demonstrated ability to define and execute program strategies and roadmaps, aligning with business objectives.
• Deep understanding of software development methodologies (Agile, Scrum, Kanban) and experience applying them to AI/ML projects.
• Exceptional communication, interpersonal, and presentation skills, with the ability to influence and build consensus across diverse teams.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Experience working with machine learning/AI technologies is required; experience with LLMs is highly preferred.
• Bachelor's degree in Computer Science or a related field; MBA preferred.
• Experience with cloud platforms (AWS, Azure, or GCP) is highly desirable.

About You

You are a seasoned technical leader with deep experience and a track record of delivering impactful ML and AI outcomes. You thrive in ambiguity, communicate exceptionally well, and enjoy partnering with cross-functional teams to deliver measurable results.

You balance scientific rigour with practical execution, and you bring a curiosity that keeps you constantly exploring new research-especially in the fast-moving LLM space.

You'll be successful if you have:

• A Master's or Doctorate in Data Science, Mathematics, Statistics, Computer Science or a related discipline
• Experience from within AI sector, ideally agentic AI
• Strong experience with NLP techniques: LSTMs, CNNs, transformers, topic modelling, supervised NLP
• Commercial experience with modern LLM ecosystems (e.g., LangChain, LlamaIndex, RAG pipelines, multiagent frameworks, GPTbased systems)
• Python experience focused on machine learning and NLP. Knowledge of other software languages is highly beneficial
• Ability to translate complex technical concepts into clear, actionable insights for non-technical stakeholders
• Empathy, humility, and a growth mindset-open to feedback and committed to collaboration
• Comfort working in an agile, fast-evolving environment

Why Join Us?

• A high-performance culture
• State-of-the-art technology
• Experience world-class leadership
• Scale of impact and purpose
• A competitive salary and a huge growth trajectory
• Work with the best in the industry
• Flexible work environment
• Diversity and creativity

Disclaimer: We do not wish to be contacted by recruitment agencies. Our hiring process is managed in-house and the best way for candidates to express interest is by applying with your resume through our company website.