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Principal Advanced Support Engineer Jobs (NOW HIRING)

$90 - $130/hr

We are seeking a highly skilled Advanced Support Engineer - I to join our Global Technical Support team. This role requires a balance of technical expertise, escalated customer management, and ...

Advanced Support Engineer I

Redwood City, CA ยท On-site

$110 - $140/hr

We are seeking a highly skilled Advanced Support Engineer - I to join our Global Technical Support team. This role requires a balance of technical expertise, escalated customer management, and ...

Programming, scripting, relay logic, controls integration, EMS/SCADA, or advanced automation experience beneficial but not required unless specifically assigned to specialized support functions ...

Programming, scripting, relay logic, controls integration, EMS/SCADA, or advanced automation experience beneficial but not required unless specifically assigned to specialized support functions ...

$120 - $160/hr

Principal Advanced Manufacturing Engineer * Identify opportunities for process, quality and safety improvements and automation opportunities. Lead and own solution development and implementation.

Principal AI-Driven Enterprise Support Engineer Location: Seattle or Hybrid Preferred (Remote ... Our vision combines advanced AI capabilities, deep technical expertise, and strategic customer ...

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Principal Advanced Support Engineer information

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$74K

$147.2K

$212.5K

How much do principal advanced support engineer jobs pay per year?

As of Aug 29, 2026, the average yearly pay for principal advanced support engineer in the United States is $147,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $118,500.00 and $173,000.00 per year, depending on experience, location, and employer.

What is a principal advanced support engineer?

Principal Advanced Support Engineers are highly skilled technical professionals who provide expert-level support for complex software or hardware issues. They often serve as the highest escalation point for technical problems that cannot be resolved by lower-level support teams. In addition to troubleshooting, they may also work on optimizing systems, developing solutions for recurring issues, and mentoring junior engineers. Their role requires deep technical expertise, strong problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders.

What are the key skills and qualifications needed to thrive as a principal advanced support engineer?

To thrive as a Principal Advanced Support Engineer, you need deep expertise in troubleshooting complex technical issues, a solid background in computer science or engineering, and extensive experience with enterprise IT environments. Familiarity with ticketing systems, diagnostic tools, advanced networking or cloud platforms, and relevant certifications such as ITIL or vendor-specific credentials is typically required. Outstanding problem-solving abilities, leadership, and effective communication skills help you mentor others and manage escalations. These skills are essential for resolving critical incidents efficiently, ensuring customer satisfaction, and driving continuous technical improvement.

What are some common challenges faced by principal advanced support engineers, and how can they be addressed?

Principal Advanced Support Engineers often encounter complex technical issues that require deep product knowledge and cross-functional collaboration. One common challenge is balancing urgent customer escalations with long-term project work, which requires strong prioritization and time management skills. Additionally, troubleshooting unfamiliar or rare problems may necessitate close teamwork with product development and other engineering teams. Building effective communication channels and continuously updating technical expertise are key strategies for addressing these challenges.

What is the difference between Principal Advanced Support Engineer vs Senior Support Engineer?

AspectPrincipal Advanced Support EngineerSenior Support Engineer
CredentialsTypically requires advanced certifications (e.g., Cisco, Microsoft), extensive experienceRelevant certifications, moderate experience
Work EnvironmentHigh-level technical support, strategic problem-solving, cross-team collaborationCustomer support, troubleshooting, issue resolution
Employer & Industry UsageTech companies, enterprise IT, cloud providersIT service providers, software companies, tech firms
Search & Comparison IntentUnderstanding senior technical roles, career progressionJob responsibilities, qualifications, career path

The Principal Advanced Support Engineer typically holds more advanced certifications and has broader responsibilities, including strategic support and leadership. The Senior Support Engineer focuses on technical troubleshooting and customer support. The principal role often involves guiding teams and handling complex issues, making it a higher-level position within the support hierarchy.

Infographic showing various Principal Advanced Support Engineer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 14% Part Time, and 10% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $147,220 per year, or $70.8 per hour.

Principal Advanced Manufacturing Engineer

GE Appliances

Louisville, KY โ€ข On-site

$90 - $130/hr

Other

Re-posted 12 days ago


Job description

Principal Advanced Manufacturing EngineerSkip to main contentWe use cookies to enhance your experience on our site, analyze site usage, and assist in our marketing activities. You can manage your preferences in Cookie Settings. By clicking Accept Cookies or closing this dialogue you agree to our use of cookies. To learn more, visit our cookie notice.#Principal Advanced Manufacturing Engineer page is loaded## Principal Advanced Manufacturing EngineerApplylocations: USA, Louisville, KYtime type: Full timeposted on: Posted Todayjob requisition id: REQ-26000At GE Appliances, a Haier company, we come together to make โ€œgood things, for life.โ€ As the fastest-growing appliance company in the U.S., weโ€™re powered by creators, thinkers and makers who believe that anything is possible and that thereโ€™s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: *we come together*, *we always look for a better way*, and *we create possibilities*.Interested in joining us on our journey?Drive the Future of Manufacturing Innovation Are you passionate about bringing new products to life and building world-class manufacturing processes? We are seeking a Principal Advanced Manufacturing Engineer (AME) to play a critical role in launching innovative products, advancing automation, and driving operational excellence across our manufacturing network. In this highly visible role, you will lead the development and execution of capital equipment and manufacturing process projects that support New Product Introduction (NPI), productivity improvements, and cost optimization initiatives. As a key bridge between product development and factory operations, you will help shape manufacturing strategies that deliver safe, efficient, and scalable production systems. This position is ideal for an experienced manufacturing engineer with expertise in sheet metal fabrication, automation, lean manufacturing, and capital project management who thrives in a fast-paced, high-volume production environment.## ## PositionPrincipal Advanced Manufacturing Engineer## ## LocationUSA, Louisville, KY## How You'll Create PossibilitiesLead Manufacturing Innovation* Drive the planning, procurement, installation, and qualification of advanced manufacturing equipment and tooling.* Develop equipment specifications, conduct supplier evaluations, and lead technical reviews to ensure robust and reliable manufacturing solutions.* Manage capital projects from concept through production launch while meeting budget, schedule, quality, and productivity objectives.* Optimize manufacturing systems to maximize Overall Equipment Effectiveness (OEE) and long-term operational performance.Support New Product Introduction (NPI)* Partner closely with product engineering and operations teams to ensure seamless product launches.* Provide Design for Manufacturability and Assembly (DFMA) expertise during product development.* Serve as the primary manufacturing liaison between NPI teams and factory operations, ensuring plant priorities and production requirements are integrated into project decisions.* Apply Lean Manufacturing and Production Preparation Process (3P) methodologies to create efficient, scalable production systems.Advance Automation & Continuous Improvement* Leverage automation technologies and advanced manufacturing processes to improve safety, quality, throughput, and cost performance.* Utilize AI-assisted tools and emerging digital technologies to enhance engineering documentation, process development, project execution, and knowledge management.* Collaborate with Lean, Quality, Maintenance, and Operations teams to optimize value streams, material flow, workstation design, and production efficiency.Ensure Safety & Operational Excellence* Design equipment and processes that meet or exceed all environmental, health, and safety requirements.* Apply Human Organizational Performance (HOP) principles to prioritize operator safety and process reliability.* Support key manufacturing initiatives including Lean Manufacturing, Bill of Process (BoP), Ergonomics, and Total Productive Maintenance (TPM).Mentor & Influence* Serve as a technical leader within the Advanced Manufacturing Engineering organization.* Mentor and develop junior engineers while helping expand organizational knowledge and best practices.* Contribute to strategic initiatives, technical training programs, and manufacturing capability development efforts.## What You'll Bring to Our Team**Minimum Requirements:*** Bachelor of Science Degree in Engineering or related discipline **OR**equivalent hands-on experience in technical/manufacturing disciplines* 7+ years of hands-on experience in manufacturing equipment and processes.**Preferred Skills:*** Sheet metal manufacturing and equipment experience, including fabrication, forming, joining, and automation processes, is a strong plus.* Six Sigma certification and Lean process improvement expertise* Proficiency in MS Office, MS Scheduler (or equivalent), and AutoCAD* Prior involvement in New Product Introduction (NPI) programs* Proven success in managing capital equipment projects, including supplier selection, installation, and qualification.* Expertise in Lean manufacturing principles.* Strong communication and leadership skills to engage with diverse teams, from shop floor operators to senior management.* A track record of meeting deadlines and budgets for equipment projects.## **Our Culture**Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S*If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com*### About UsGE Appliances, a Haier company, is more than a place to work. We imagine, design and build some of the world's best appliances. Our people strive to improve themselves, the company and the communityโ€”building challenging and rewarding careers along the way. We value diversity, teamwork, innovation and lean manufacturing. We work with some of the best people in the world who take pride in our products and thrive on challenges. More than a place to work, GE Appliances is a place of opportunity, a place to grow and a place to develop your career. #J-18808-Ljbffr