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Premium Guest Service Representative Jobs (NOW HIRING)

Coborn's, Inc.

Guest Service Representative

Princeton, MN · On-site

$14.25 - $19.50/hr

Overview A Guest Services Representative is passionate about providing remarkable guest service at ... Sunday Premium Pay - an extra $1 per hour for hours worked on Sundays (some exclusions apply)

Coborn's

Guest Service Representative

Sturgeon Bay, WI · On-site

$13 - $15.75/hr

Overview A Guest Services Representative is passionate about providing remarkable guest service at ... Sunday Premium Pay - an extra $1 per hour for hours worked on Sundays (some exclusions apply)

Coborn's Inc

Guest Service Representative

Hastings, MN · On-site

$14.25 - $19.50/hr

Overview A Guest Services Representative is passionate about providing remarkable guest service at ... Sunday Premium Pay - an extra $1 per hour for hours worked on Sundays (some exclusions apply)

Coborn's, Inc.

Guest Service Representative

Fargo, ND · On-site

$13.50 - $19/hr

Overview A Guest Services Representative is passionate about providing remarkable guest service at ... Sunday Premium Pay - an extra $1 per hour for hours worked on Sundays (some exclusions apply)

Coborn's

Guest Service Representative

Rice Lake, WI · On-site

$13.25 - $16.25/hr

Overview A Guest Services Representative is passionate about providing remarkable guest service at ... Sunday Premium Pay - an extra $1 per hour for hours worked on Sundays (some exclusions apply)

Coborn's

Guest Service Representative

West Fargo, ND · On-site

$13.50 - $19/hr

Overview A Guest Services Representative is passionate about providing remarkable guest service at ... Sunday Premium Pay - an extra $1 per hour for hours worked on Sundays (some exclusions apply)

Coborn's Inc

Guest Service Representative

Melrose, MN · On-site

$13.25 - $18.50/hr

Overview A Guest Services Representative is passionate about providing remarkable guest service at ... Sunday Premium Pay - an extra $1 per hour for hours worked on Sundays (some exclusions apply)

Coborn's, Inc.

Guest Service Representative

Rice Lake, WI · On-site

$13.25 - $16.25/hr

Overview A Guest Services Representative is passionate about providing remarkable guest service at ... Sunday Premium Pay - an extra $1 per hour for hours worked on Sundays (some exclusions apply)

Coborn's, Inc.

Guest Service Representative

Waite Park, MN · On-site

$13.25 - $18.50/hr

Overview A Guest Services Representative is passionate about providing remarkable guest service at ... Sunday Premium Pay - an extra $1 per hour for hours worked on Sundays (some exclusions apply)

Coborn's, Inc.

Guest Service Representative

Sartell, MN · On-site

$13.25 - $18.50/hr

Overview A Guest Services Representative is passionate about providing remarkable guest service at ... Sunday Premium Pay - an extra $1 per hour for hours worked on Sundays (some exclusions apply)

Coborn's

Guest Service Representative

Williston, ND · On-site

$13.25 - $16.25/hr

Overview A Guest Services Representative is passionate about providing remarkable guest service at ... Sunday Premium Pay - an extra $1 per hour for hours worked on Sundays (some exclusions apply)

Coborn's, Inc.

Guest Service Representative

Willmar, MN · On-site

$13.25 - $18.50/hr

Overview A Guest Services Representative is passionate about providing remarkable guest service at ... Sunday Premium Pay - an extra $1 per hour for hours worked on Sundays (some exclusions apply)

Coborn's, Inc.

Guest Service Representative

Melrose, MN · On-site

$13.25 - $18.50/hr

Overview A Guest Services Representative is passionate about providing remarkable guest service at ... Sunday Premium Pay - an extra $1 per hour for hours worked on Sundays (some exclusions apply)

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How much do premium guest service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for premium guest service representative in the United States is $14.47, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $15.87 per hour, depending on experience, location, and employer.

What is the difference between Premium Guest Service Representative vs Guest Service Agent?

FeaturePremium Guest Service RepresentativeGuest Service Agent
CredentialsHigh school diploma, customer service experience, optional certificationsHigh school diploma, customer service experience
Work EnvironmentLuxury hotels, resorts, premium customer interactionsHotels, hospitality venues, general guest assistance
Employer & IndustryLuxury hospitality, high-end resorts

The Premium Guest Service Representative typically handles more personalized, high-end guest interactions in luxury settings, often requiring additional customer service skills. Guest Service Agents work in broader hospitality environments, providing general assistance. Both roles require similar credentials but differ mainly in the level of service and environment.

What are the duties of a premium guest service representative?

A premium guest service representative is responsible for providing personalized assistance to high-value guests, addressing their needs, resolving issues, and ensuring a high level of customer satisfaction. They often handle reservations, manage guest requests, and use communication tools like phone or email to deliver exceptional service. Strong interpersonal skills and knowledge of the company's services are essential for success in this role.

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Cities with the most Premium Guest Service Representative job openings:

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States with the most job openings for Premium Guest Service Representative jobs include:

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For Premium Guest Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Premium Guest Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $30,106 per year, or $14.5 per hour.

Guest Service Representative

West Fargo, ND • On-site

Coborn's, Inc.
See more jobs at Coborn's, Inc.external

$13.50 - $19/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Key responsibilities

  • Assist guests at the Guest Service Counter by providing specialty products and services such as Money Orders, Western Union, Dry Cleaning, Postage, etc.

  • Perform front-end functions including cashiering, transaction corrections, returns, coupon refunds, exchanges, and supporting other store responsibilities as needed.

  • Support store operations by conducting cashier accuracy audits, troubleshooting low-level issues, and providing backup services in various areas including bookkeeping, cashiering, and guest services.

Coborn's rating

5.6

Company rating: 5.6 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

87th of 124 rated grocery stores

Job description

Overview
A Guest Services Representative is passionate about providing remarkable guest service at the Guest Service Counter by offering convenient, specialty products and services not offered by traditional grocery retailers (i.e. Money Orders, Western Union, Dry Cleaning, Postage, etc.). The Guest Service Representative is responsible for upholding Coborn's high standard of service by supporting the front-end, as well as the remainder of the store, through cashier interventions, transaction reversals/corrections, and other unique transactions (i.e. returns, coupon refunds, exchanges, etc.).
A day in the life of the Guest Service Representative may include any combination of the below duties:
  • Maintain a "Say Yes to the Guest" attitude by providing remarkable guest service.
  • Perform all front-end functions including, but not limited to: cashiering, bagging, running money order machines, electronic payment machines, postal machinery, copies, lottery equipment, Western Union, bookkeeping, etc.
  • Assist guests with returned merchandise, overrings, and overcharges.
  • Conduct cashier accuracy audits. Provide low-level troubleshooting and/or inform store management of problem areas, including: pricing, equipment breakdowns, service levels and standards, personnel problems, etc.
  • Provide backup services to employees in all areas of responsibility including bookkeeping, Guest Services, cashiering, bagging, and pushing carts.
  • Provide backup to the Guest Service Manager and Senior Guest Service Manager in his/her absence.

What's In It For Me?
Our remarkable employees are at the heart of everything we do. At Coborn's, we're committed to creating a supportive and rewarding workplace-one that offers a vibrant, team-oriented environment, ongoing career growth, and meaningful benefits. As an employee-owned company, we believe in investing in our people and their futures.
We're proud to offer a variety of benefits to both our full-time and part-time employees, including:
  • 10% employee discount on grocery items, with additional franchise-specific discounts available at company owned Ace Hardware, Caribou Coffee, Erbert and Gerbert's, and Pet Supplies Plus locations.
  • Get Paid Daily with DailyPay - for employees who would like access to their pay before payday, we offer this great benefit!
  • Paid Time Off (PTO/Vacation)
  • Paid Floating Holidays & time and a half (1 ½) paid for hours worked on a company-recognized holiday!
  • Sunday Premium Pay - an extra $1 per hour for hours worked on Sundays (some exclusions apply)
  • Paid Military Leave
  • Employee recognition programs with monetary rewards including in-store vouchers, years of service, and employee of the month
  • Employee Health & Wellness Programs, Challenges and Resources - to assist our team members in living a life of wellbeing!
  • Employee Assistance Program (EAP) - unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions, per situation/issue, per year
  • Access to a national discount marketplace for travel, electronics, auto/home insurance , entertainment and more!
  • Tools, resources and opportunities for career growth and development
  • 401(k) plan options - we also match up to 20% of the first 5% contributed
  • Participation in our Employee Stock Ownership Program (ESOP) - yes, we're employee-owned! Our team members benefit from the success of the company through this company-sponsored benefit!
  • Education benefits including tuition discount and scholarship programs
  • Additional Voluntary Benefits - such as vision, accident and critical illness insurances

If you're hired or promoted into a full-time position with our company, you will also be eligible for: Medical & Dental Insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), Tuition Reimbursement, Adoption Reimbursement, Paid Family Caregiver Leave, as well as company-sponsored Term Life Insurance, Accidental Death & Dismemberment Insurance, and Short-Term & Long-Term Disability Insurance!
Qualifications
We believe that building a team of people with different backgrounds, beliefs, experiences and perspectives inspires fresh thinking and opens us up to new possibilities. We are an EEO/AA Employer - All qualified individuals, including minorities, females, veterans and individuals with disabilities are encouraged to apply.
Pay Range
USD $13.50 - USD $19.00 /Hr.
Company Introduction
Are you friendly, dependable, and passionate about working with people? At Coborn's, Inc., we love serving our guests, supporting our communities, and helping our team members grow their careers. If you're looking for a place where you can build a future while making a positive impact every day, we'd love to talk to you about joining our team!
Coborn's, Inc. is a fast-growing, employee-owned grocery retailer proudly serving communities across the Midwest. Our family of grocery stores includes Coborn's, Cash Wise Foods, Marketplace Foods, Hornbacher's, Tadych's Marketplace Foods, Sullivan's Foods, and Kessler's. We offer our guests an elevated shopping experience-both in-store and online-focused on freshness, value, and convenience. Guided by our company vision to inspire happiness, healthy living, and simplicity, this principle has fueled our growth for more than 100 years and is at the heart of everything we do.
Coborn's, Inc. also owns and operates liquor stores under the Coborn's Liquor, Cash Wise Liquor, Andy's Liquor, and Captain Jack's brands. In addition, we operate fuel kiosks and convenience store locations under the Little Dukes and Coborn's Express names. Many of our grocery stores also feature full-service pharmacies to support the health and wellness of our guests. We manage a variety of other retail businesses in markets where the fit is right, including Ace Hardware, Country Floral Gifts & Greenhouse, Caribou Coffee, Dunn Brothers Coffee, Erbert and Gerbert's, Godfather's Pizza, and Pet Supplies Plus. To support our diverse retail operations, we operate our own central bakery, fresh foods commissary, and grocery warehouse and distribution center.

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