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Prayer Line Jobs in Illinois (NOW HIRING)

Samaritan Ministries

Needs Advocate

Peoria, IL · On-site +1

When appropriate, provide biblical counsel, prayer, and encouragement, while also upholding the ... Willingness to grow in skills, knowledge and capability, in line with goals agreed upon with ...

Samaritan Ministries

Program Manager

Peoria, IL · On-site +1

$78K - $118K/yr

... prayer, encouragement, and financial support. From demonstrating Christ-centered compassion to ... Support the ownership of the end-to-end product line and assist in product profitability and ...

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Prayer Line information

See Illinois salary details

$12

$20

$31

How much do prayer line jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for prayer line in Illinois is $20.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $21.20 per hour, depending on experience, location, and employer.

What is a prayer line?

A Prayer Line job involves answering calls from individuals seeking prayer, spiritual support, and encouragement. Responsibilities typically include actively listening, offering prayers, and providing comfort based on faith-based principles. Prayer Line workers may serve through churches, ministries, or nonprofit organizations and often work remotely or in call centers. Strong communication skills, empathy, and a deep understanding of faith are essential for this role.

What does a typical shift look like for someone working on a prayer line?

A typical shift as a Prayer Line representative involves responding to incoming calls from individuals seeking spiritual support, prayer, or comfort. You may collaborate with a small team of fellow representatives, often working in shifts that ensure the line is covered during peak hours or around the clock, depending on the organization. The role includes listening intently to callers, offering prayer or encouragement, maintaining call records, and connecting individuals with additional resources if needed. While it can be emotionally demanding, many find it highly rewarding to support others during moments of need and contribute to a caring community.

What are the key skills and qualifications needed to thrive in the prayer line position, and why are they important?

To thrive as a Prayer Line representative, you need a strong understanding of spiritual counseling, active listening, and the ability to maintain confidentiality, often supported by experience in ministry or pastoral care. Familiarity with telecommunication platforms and basic record-keeping systems is typically required, and some organizations may prefer relevant certifications in pastoral counseling. Compassion, patience, and strong verbal communication are crucial soft skills for providing support and encouragement to callers facing personal challenges. These skills and qualifications are essential to provide meaningful, confidential support and foster trust with those seeking guidance over the phone.

What are the most commonly searched types of Prayer Line jobs in Illinois?

The most popular types of Prayer Line jobs in Illinois are:

What are popular job titles related to Prayer Line jobs in Illinois?

For Prayer Line jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Prayer Line jobs in Illinois look for?

The top searched job categories for Prayer Line jobs in Illinois are:

What cities in Illinois are hiring for Prayer Line jobs?

Cities in Illinois with the most Prayer Line job openings:

Prayer Line jobs near you
Infographic showing various Prayer Line job openings in Illinois as of August 2026, with employment types broken down into 74% Full Time, 21% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,737 per year, or $20.1 per hour.

Needs Advocate

Samaritan Ministries

Peoria, IL • On-site, Remote

Full-time

Medical, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Needs Advocate
About Company
Samaritan Ministries is a Biblical solution to health care. It is not insurance. We deliver authentic, compassionate, and personal service in the name of Christ to enable and inspire members to provide for one another's medical needs through prayer, encouragement, and financial support.
From demonstrating Christ-centered compassion to modeling best practices in health care sharing, Samaritan Ministries is committed to keeping Jesus at the center of everything we do. The way we interact with our colleagues and engage with our members is a testament that we are ultimately serving Christ and His Kingdom.
Summary
To serve the members of Samaritan Ministries International (SMI) by compassionately and efficiently communicating with members through designated service delivery channels, identifying and addressing member needs with timely and accurate information while working within established procedures and ministry guidelines with a focus on delivering solutions and value regarding their membership with SMI.
*Training Hours will be 8am-4:30pm central. Once training has been completed the hours will be 9am-5:30pm central.
Competencies
  • Digital Literacy
  • Product and Technical Knowledge
  • Fostering Communication
  • Problem Solving
  • Acting with Integrity, Empathy, and Compassion
  • Collaborating with Others
  • Neighbor Focus
  • Pursuing Excellence
  • Attention to Detail
  • Emotional Intelligence
  • Professionalism
  • Initiative

Key Responsibilities
  • When appropriate, provide biblical counsel, prayer, and encouragement, while also upholding the authority of the member's local church.
  • Participating in ongoing training with a joyful and teachable attitude in the following ways: attending all prayer, team, department and staff-wide meetings; Proactively reviewing training materials on a regular basis and asking a trainer or supervisor for guidance or instruction when necessary; answering questions of less tenured advocates in both a timely and patient manner.
  • Meet quality assurance requirements and other key performance metrics as specified by Team Lead.
  • Handle all member problems and complaints with professionalism and courtesy demonstrating Christ centered compassion.
  • Help members navigate the interaction between membership in a health care sharing ministry and an insurance-centric health care field.
  • Answer member questions about Samaritan Ministries, health care sharing, the need sharing process, Samaritan Ministries' Guidelines, policies, and other processes.
  • Focus on solving member issues in a Christ-compassionate way, with a focus on delivering an excellent member experience.
  • Assess member situations to discern the most effective manner to communicate with them and deliver Christ-compassionate care and service.
  • Communicate sensitive medical information to members with discernment while upholding the privacy and security of member data and information; documenting each member interaction within the membership database.
  • Help members understand how to resolve medical bill issues, guiding members through the provider interaction process, and interpreting basic accounting oriented information to communicate to members how much money they will be receiving from other members for medical bills.
  • Manage long-term interactions with specific members, as assigned, to bring resolution and a positive member satisfaction and experience.
  • Perform specialized functions as a Membership Advocate when assigned by Team Lead
  • Handle inbound and outbound phone calls, emails, and tasks from members and other departments with a focus on resolving member issues in an effective and timely manner.

Qualifications and Experience
  • Two-year degree from an accredited university or the equivalent combination of education and experience.
  • Staff are required to possess applicable knowledge to bring value to SMI in this role, know and utilize resources well, ask questions to ensure full understanding. gain and retain knowledge to keep up with changes, and accept and engage with training to grow knowledge for current and future responsibilities.
  • Excellent interpersonal, written, and oral communication skills with an ability to present complex information in an understandable manner.
  • Active listening and decision-making skills and the ability to ask appropriate questions, understand concerns, and bring resolution.
  • Strong work ethic and self-starter, able to adapt to change within a fast-paced environment,and learn and navigate new Software quickly.
  • A compassionate and professional attitude with an ability to quickly develop a rapport and trust with members and maintain confidentiality.
  • Willingness to grow in skills, knowledge and capability, in line with goals agreed upon with supervisor.
  • Maintains a humble, Christ-centered, and others-focused 'team player' attitude.

Additional Information
  • Tasks are normally conducted in a regular office environment, requiring use of computer and mouse and other standard office equipment. Staff usually remain in a stationary position, often standing or sitting for prolonged periods.
  • Staff will observe safety principles while performing the duties of the position
  • May need to lift and move items up to 35 lbs on occasion
  • Onsite staff will be required to travel to office and have a valid driver's license.
  • Staff must perform work in a dedicated space that is free from distractions and interruptions, where others cannot view their work or overhear conversations.
  • Have an approved internet speed, latency, and jitter by the SMI IT Department
  • Staff will be provided with equipment that is necessary for the position, and the equipment is unable to be used for non-business uses.
  • Remote staff are unable to operate as a primary caregiver while working remotely. Primary caregiver is defined as when a staf member is operating as the primary responsible person in a home with children under age 14 or providing care to anyone needing intermittent or constant attention and/or supervision.
  • Staff are encouraged to keep cameras on during virtual meetings to foster engagement, enhance communication, and strengthen team rapport.
  • Disclaimer: This job description is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills required of personnel in the classification. Work hours may be irregular including performing duties on evenings or weekends.
  • This position requires an active commitment to the mission and values of SMI. In the course of performing job duties, the employee will act in a manner that is Christ-honoring as well as Christ-like, demonstrating a personal Christian faith and witness in all interpersonal interactions.

Pay Range: $17.90-$24.35 Starting pay usually falls within the lower half of the pay range and is determined by experience, skills, and education.
Benefits Include:
  • Performance-based incentive pay
  • SMI Membership with monthly healthcare bonus
  • Health Insurance: MEC plan with employer HSA contribution
  • 401K Retirement plan with employer contribution
  • Life Insurance
  • Short-term disability
  • Dependent Care Flexible Spending Account
  • Time Off: 9 company paid holidays, 5 missions days accrued annually, maternity and paternity leave, FMLA, Bereavement, and weekly accrued PTO (40 hours to use after 30 days + 80 hours accrued for 48 weeks)
  • Health club or home workout benefits for participating staff
  • Formal staff development and leadership training
  • Spiritual support and counseling through our staff support office
  • Repeatedly certified as a Best Christian Workplace

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