Practice Performance Manager Jobs in Carterville, IL

Who We Are

Dyno Nobel is a global leader in commercial explosives, manufacturing and blasting technology, delivering innovative solutions to the mining, quarry, construction, and seismic industries. With a legacy of safety, performance, and technical excellence, Dyno Nobel is known for pushing the boundaries of what's possible in commercial explosives-helping customers optimize operations, improve productivity, and reduce environmental impact. Backed by a team of dedicated professionals and a commitment to continuous improvement, Dyno Nobel sets the standard for reliable and responsible blasting manufacturing and services worldwide.

What You'll Do

As a Quality Manager, you continuously improve quality systems in order to increase customer service performance (OTIF) and to reduce and prevent customer dissatisfaction reports (CDR). You will apply high-level problem-solving skills in the resolution of the highest value problems or opportunities identified by the site. Other duties include:

• Supports the site's processes by managing our quality program to maintain ISO 9001:2015 compliance
• Supports the BIM in developing our BI System.
• Promote, foster and demand an environment of Zero Harm through coaching and leading by example - SAFETY as the NUMBER 1 PRIORITY!
• Support compliance with applicable HSE performance standards, objectives and regulations
• Lives and fosters the Incitec Pivot Limited (IPL) values and supports site leadership team to instill these values into our business culture.
• Continuous Improvement: Promote implementation of industry best practices, pursue the elimination of waste and support initiatives in manufacturing.
• Support department requirements and projects as needed.
• Conducts certification and recertification for trainers. Conducts verification/evaluation of new hires, and assists in determining whether they have satisfactorily completed their training.
• Participates jointly with department engineer and/or manager in final training 'sign off' certification
• Work with production management to maintain ISO certification
• Functions as site lead auditor ISO 9001:2015
• Coordinate and conduct problem-solving activities for CDRs/NCRs
• Payroll support (time entry, review/verification, timekeeping, etc.)

What We're Looking For:

• 2+ years of manufacturing related experience
• 3+ years of experience in a quality role
• Associates, 2 years Technical College or Junior College education preferred
• Strong communication skills and thorough understanding of Problem Solving, Critical Thinking, and Standard work
• Ability to communicate professionally with people at all levels of the organization and external parties as needed
• Strong skill set in applying technology to data collection and analysis
• Must be willing to undergo and pass an ATF background check as required to be a possessor of explosives
• Must be 21 years or older
• Positive attitude, friendly demeanor, and a team player

What We Offer:

• 3 weeks vacation + 12 paid holidays + PTO days
• Full health benefits including employer HSA contributions + dental plan with an orthodontic option, wellness coaching available
• Matching 401(k)
• Generous tuition reimbursement program
• Generous paid parental leave
• Friendly and supportive coworkers

Zero Harm for Everyone Everywhere

Value People - Respect, Recognize & Reward

Think Customer. Everyone. Every day

Treat the Business as our Own

Care for the Community & our Environment

Challenge & Improve the Status Quo

Deliver on our Promises

Dyno Nobel is an equal employment opportunity employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, protected veteran status, genetic information or any other characteristic protected by law.

*Dyno Nobel does not accept unsolicited agency resumes without prior contract agreements for specified role. Agencies should not forward resumes to our jobs alias, Dyno Nobel employees or any other organization location. Dyno Nobel is not responsible for any agency fees related to unsolicited resumes.*