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Practice Operations Assistant Jobs in Arizona (NOW HIRING)

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Practice Operations Assistant information

What are the key skills and qualifications needed to thrive as a Practice Operations Assistant, and why are they important?

To thrive as a Practice Operations Assistant, you need strong organizational abilities, attention to detail, and a background in healthcare administration or related experience. Familiarity with practice management software, electronic health records (EHR) systems, and scheduling tools is typically required. Excellent communication, multitasking, and customer service skills help you effectively support both staff and patients. These skills ensure smooth daily operations, efficient patient flow, and a positive experience within the healthcare practice.

What are some common challenges faced by a Practice Operations Assistant, and how can they be addressed?

Practice Operations Assistants often juggle multiple responsibilities, such as scheduling appointments, managing patient records, and coordinating with medical staff. A common challenge is maintaining accuracy and efficiency while handling high call volumes or last-minute changes to the schedule. To overcome these challenges, strong organizational skills, attention to detail, and proficiency with practice management software are essential. Proactive communication and adaptability also help in collaborating effectively with both administrative and clinical teams, ensuring smooth daily operations.

What is a Practice Operations Assistant?

A Practice Operations Assistant is a professional who supports the daily administrative and operational functions of a medical or healthcare practice. Their responsibilities often include scheduling appointments, managing patient records, handling billing and insurance queries, and assisting with general office tasks. They help ensure that the practice runs smoothly and efficiently, providing support to both clinical staff and patients. This role requires excellent organizational, communication, and customer service skills.

What is the difference between Practice Operations Assistant vs Medical Office Coordinator?

AspectPractice Operations AssistantMedical Office Coordinator
CredentialsTypically requires high school diploma or equivalent; certifications like Medical Administrative Assistant are commonSimilar credentials; often certified Medical Office Assistants or Administrative Professionals
Work EnvironmentMedical offices, clinics, outpatient facilitiesMedical offices, hospitals, healthcare clinics
Employer & Industry UsageUsed across outpatient healthcare settings for administrative supportCommonly used in healthcare facilities managing office operations
Primary ResponsibilitiesAdministrative tasks, scheduling, patient communication, billing supportOverseeing office operations, staff coordination, patient flow management

The Practice Operations Assistant and Medical Office Coordinator roles share similar credentials and work environments, focusing on administrative support within healthcare settings. However, the Practice Operations Assistant typically handles more routine administrative tasks, while the Medical Office Coordinator often manages broader office operations and staff coordination.

What cities in Arizona are hiring for Practice Operations Assistant jobs? Cities in Arizona with the most Practice Operations Assistant job openings:
Care Coordinator Float (Medical Assistant)-PMR

Care Coordinator Float (Medical Assistant)-PMR

Barrow Brain and Spine

Scottsdale, AZ

Other

Medical, Dental, Vision, Life

Posted 21 days ago


Barrow Brain and Spine rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

Our World-Class Team Begins with YOU!
Barrow Brain and Spine is a physician-owned specialty practice focused in the areas of neurosurgery and advanced spine care. The practice encompasses 27 neurosurgeons, three physiatrists and performs more than 8,000 surgeries each year. This globally recognized group directs the Neurosurgery Residency Program at St. Joseph's Hospital in Phoenix, Arizona and serves more than 21,000 patients per year.
Do you have what it takes to be part of our World-Class team?
At Barrow Brain and Spine, each team member is dedicated to the highest levels of performance, integrity, collaboration, and commitment to patient care. These are not just words on a page, this is our culture. If you are looking for an extraordinary work environment dedicated to enhancing the lives of our patients and team members, we look forward to hearing from you.
As a care coordinator you will perform a variety of clerical and customer service functions for the physician's office.
Essential Duties and Responsibilities:
  • Registers new patients in the electronic medical record (EMR) prior to scheduling the appointment that includes demographic and insurance information.
  • Ensures all initial consultations, pertinent notes, lab slips, radiology and pathology reports are available to the physician prior to patient arrival.
  • Opens chart encounters in Athenaone, provides historical reference by maintaining patient records.
  • Facilitates patient clinic by greeting and rooming patients.
  • Takes vitals and records assessment in the patient chart for physician review.
  • Enters orders and E-Prescribe information and creates clinical visit summaries.
  • Schedules follow-up appointments as needed.
  • Communicates with physician's staff to ensure continuity of care.
  • Performs clinic room inventories and restocks as necessary.
  • Prepares and runs daily clinic with limited oversight from Lead Care Coordinator or Practice Operations Supervisor.
  • Assists Lead Care Coordinators and Practice Operations Supervisors with orders as needed.
  • Assists recall list for physicians, creates diagnostic reviews, completes orders as testing is received and follows-up on non-compliant orders.
  • Represents physicians by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled patients and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, x-rays, lab tests, physical therapy, MRI's, CT scans, etc.
  • Maintains patient confidentiality and follows all HIPAA guidelines.
  • Keeps office equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and coordinating repairs.
  • Participates in continuing education opportunities.
  • Provides coverage to other positions as requested.
  • Supports BBS Compliance program by attendance in annual training and following compliance guidelines.
  • Acts as an ambassador of the BBS practice and their respective physician. Provides exemplary customer service to patients, families, teammates, vendors, and all other BBS visitors.
  • Performs other duties as assigned.
Education: High School Diploma or GED required. Bachelor's Degree a plus.
Experience: 1-2 Years of experience in medical setting required.
Requirements:
  • Excellent verbal and written communication skills.
  • Strong organizational skills and ability to prioritize.
  • Passionate about creating a superior patient experience and fostering a culture of excellence.
Comp & Benefits
We offer a comprehensive compensation package. This includes benefit offerings you'd expect to see at a large company, all designed to help you take good care of yourself and your family. The benefits include:
  • Choice of two medical plans - HRA, HDHP/HSA options
  • Dental and Vision plan
  • Disability - short-term & long-term, 100% employer paid.
  • Basic Life/AD&D, 100% employer paid.
  • Voluntary Life/AD&D available for employee, spouse, and children
  • Voluntary Critical Illness and Accident coverage
  • Paid Holidays

Barrow Brain and Spine is proud to be an equal opportunity workplace.
Preferred method of response is via our Careers page: (https://www.barrowbrainandspine.com/)