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$30.5K

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$85.5K

How much do ppsc jobs pay per year?

As of Jun 15, 2026, the average yearly pay for ppsc in the United States is $52,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $59,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a PPSC (Punjab Public Service Commission) Officer, and why are they important?

To thrive as a PPSC Officer, you need a solid educational background (usually a bachelor's degree or higher), strong analytical abilities, and comprehensive knowledge of general studies and current affairs. Familiarity with exam preparation tools, government procedure documentation, and sometimes specific certifications depending on the role are essential. Outstanding communication, problem-solving, and adaptability help candidates excel in both examinations and public administration duties. These skills and qualities are crucial to effectively serve the public, implement policies, and navigate the complexities of government roles.

Are government jobs in demand now?

Government jobs, including positions like PPSC roles, tend to have steady demand due to public sector stability and benefits. The demand can vary based on government hiring policies, budget allocations, and economic conditions, but these roles often offer long-term job security and opportunities for career advancement.

What are the benefits of PPSC?

PPSC (Punjab Public Service Commission) offers benefits such as stable employment, competitive salaries, and opportunities for career advancement through various government positions. Employees often receive additional perks like health benefits, pension schemes, and job security, along with the chance to work in a structured environment requiring specific qualifications and skills.

How do we apply for PPSC?

To apply for a PPSC (Punjab Public Service Commission) job, candidates must register on the official PPSC website, complete the online application form, and submit required documents such as educational certificates and CNIC. Applicants should also pay the applicable fee and prepare for the competitive examination or interview process as specified in the job advertisement.

What is the age limit for PPSC jobs?

The Punjab Public Service Commission (PPSC) typically sets the age limit for its jobs between 21 and 28 years, with some relaxations for certain categories such as government employees, minorities, or candidates from specific regions. Candidates should check the specific job advertisement for precise age criteria and relaxation policies.

What are some common challenges faced by PPSC candidates during the selection process?

Candidates applying through the Punjab Public Service Commission (PPSC) often face challenges such as intense competition, comprehensive syllabus coverage, and time management during preparation. The selection process typically includes multiple stages, such as written exams and interviews, each requiring different strategies and skills. Staying updated on current affairs and state-specific topics is essential, as is developing effective study plans and practicing previous years’ question papers. Additionally, managing stress and staying consistent throughout the lengthy recruitment process can be demanding.

What are PPSC jobs?

PPSC stands for Punjab Public Service Commission, which is a government agency responsible for recruiting and hiring civil servants and bureaucrats in the Punjab province of Pakistan. PPSC jobs refer to various government positions announced by the commission in different departments, such as administration, education, health, and law enforcement. The selection process typically includes a written examination and an interview. These jobs offer job security, competitive salaries, and benefits, making them highly sought after by candidates in Punjab.

What is the difference between Ppsc vs Clerk?

AspectPpscClerk
Required CredentialsEducational qualifications vary; often requires graduation or equivalentHigh school diploma or equivalent
Work EnvironmentGovernment offices, administrative settingsOffice environments, administrative departments
Employer & IndustryPakistan Public Service Commission, government sectorGovernment departments, private firms, organizations
Common Search & ComparisonYesYes

The Ppsc (Pakistan Public Service Commission) conducts exams and recruits for various government positions, including administrative roles. A Clerk is a specific job title often recruited through Ppsc exams, involving administrative and clerical duties. While Ppsc is an organization that facilitates recruitment, a Clerk is a job position within the government or private sector. Understanding this distinction helps candidates identify whether they are preparing for a recruitment process (Ppsc) or applying for a specific role (Clerk).

More about Ppsc jobs
What cities are hiring for Ppsc jobs? Cities with the most Ppsc job openings:
What are the most commonly searched types of Ppsc jobs? The most popular types of Ppsc jobs are:
What states have the most Ppsc jobs? States with the most job openings for Ppsc jobs include:
What job categories do people searching Ppsc jobs look for? The top searched job categories for Ppsc jobs are:
Ppsc jobs near you
Infographic showing various Ppsc job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,999 per year, or $25.5 per hour.

Service Center Representative

Trinity Health - IHA

Ann Arbor, MI • On-site

Full-time

Posted 18 days ago

Job description

POSITION DESCRIPTION:
Serves as a first point of contact for customers by phone, as well as a liaison between external customers and medical staff. Answers incoming calls, assesses the urgency of the call, appropriately triages and directs all calls according to established procedures to ensure optimal quality patient care. Schedules patient appointments, communicates and coordinates scheduling with clinical personnel to optimize patient care and efficiency. Provides a high level of customer service to all internal and external customers.
ESSENTIAL JOB FUNCTIONS:
  1. Answers incoming calls, assesses the urgency of the call, appropriately triages and directs all calls according to established procedures to ensure optimal patient care; schedules appointments by protocol, communicates and coordinates scheduling with clinical personnel to optimize patient care and efficiency.
  2. Obtains necessary patient registration information, verifies patient insurance eligibility, prepares charts for visits in accordance with IHA protocols and notifies clinical staff of patient's arrival, if applicable.
  3. Answers telephone in accordance with IHA telephone etiquette guidelines, taking and relaying messages in a timely manner.
  4. Schedules and confirms patient appointments; obtains appropriate information, enters preliminary account data into computer and confirms appointments based on office protocols.
  5. May collect payment(s) and ensures timely and accurate posting of payment.
  6. Records messages for physician and staff accurately, with complete information required, and ensures that it is routed appropriately through Trinity Health IHA Medical Group EMR system.
  7. Assists patients with MyChart-related questions. Keeps current on updates, changes and FAQ's.
  8. Accurately documents into IHA systems.
  9. Maintains familiarity with physician office, Billing Department and all extended care location basic services and hours of operation to respond to customer requests accurately and promptly.
  10. Assists patients and facilities with questions related to referrals, authorizations and requisitions per established protocols.
  11. Accurately completes patient forms.
  12. Supports report management and patient outreach. May support overdue report management.
  13. Supports other offices, attends meetings and training as assigned.
  14. Performs other duties as assigned.

ORGANIZATIONAL EXPECTATIONS:
  1. Creates a positive, professional, service-oriented work environment for staff, patients and family members by supporting the mission and values of both IHA and Trinity Health.
  2. Must be able to work effectively as a member of the Service Center team.
  3. Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.
  4. Successfully completes IHA's "Our Experience" training and adheres to IHA's standard of promptly providing a high level of service and respect to internal or external customers.
  5. Maintains knowledge of and complies with IHA standards, policies and procedures.
  6. Maintains complete knowledge of office services and in the use of all relevant office equipment, computer and manual systems.
  7. Maintains strict patient and employee confidentiality in compliance with IHA and HIPAA guidelines.
  8. Serves as a role model by demonstrating exceptional ability and willingness to take on new and additional responsibilities. Embraces new ideas and respects cultural differences.
  9. Uses resources efficiently.
  10. If applicable, responsible for ongoing professional development - maintains appropriate licensure/certification and continuing education credentials, participates in available learning opportunities.

MEASURED BY:
Performance that meets or exceeds IHA CARES Values expectation as outlined in IHA Performance Review document, relative to position.
ESSENTIAL QUALIFICATIONS:
EDUCATION: High School Diploma or GED. Course work in insurance/billing, medical practice education or seminars are all preferred.
CREDENTIALS/LICENSURE: None
MINIMUM EXPERIENCE: Previous experience in a combination of patient services, medical reception, call/customer service center (medical environment) or other customer service environment.
POSITION REQUIREMENTS (ABILITIES & SKILLS):
  1. Knowledge of virtual PPSC protocols, processes and procedures related to position responsibilities.
  2. Excellent written (legible), verbal and face-to-face communication skills, including proper phone etiquette.
  3. Proficient/knowledgeable in-patient care procedures and organizational policies related to position responsibilities.
  4. Service-oriented; responsive to customer needs and courteous in approach.
  5. Ability to monitor, organize and keep work area neat.
  6. Proficient in operating a standard desktop and Windows-based computer system, including but not limited to, electronic medical records, Microsoft Word /Excel/Outlook, intranet and computer navigation.
  7. Ability to compute mathematical calculations.
  8. Sufficient knowledge of medical terminology, billing, insurance, referrals and authorizations to perform responsibilities.
  9. Ability to work collaboratively in a team-oriented environment; displays professional and friendly demeanor.
  10. Ability to work effectively with various levels of organizational members and diverse populations including IHA staff, patients, family members, vendors, outside customers and couriers.
  11. Good organizational and time management skills to effectively juggle multiple priorities and time constraints.
  12. Ability to exercise sound judgement and problem-solving skills, specifically as it relates to resolving or escalating difficult or complex issues to appropriate areas as needed.
  13. Ability to handle patient and organizational information in a confidential manner.
  14. Ability to travel to other office/practice sites and meeting and training locations.
  15. Successful completion of IHA competency-based program within introductory and training period.

MINIMUM PHYSICAL EXPECTATIONS:
  1. Physical activity that often requires keyboarding, filing and phone work.
  2. Physical activity that often requires extensive time working on a computer.
  3. Physical activity that sometimes requires walking, standing, bending, stooping, reaching, and/or twisting.
  4. Physical activity that sometimes requires lifting, pushing and/or pulling under 30 lbs.
  5. Specific vision abilities required include close vision, depth perception, peripheral vision and the ability to adjust and focus.
  6. Manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
  7. Must hear and speak well enough to conduct business over the telephone or face to face for long periods of time in English.

MINIMUM ENVIRONMENTAL EXPECTATIONS:
This job operates in a typical call center/office environment which involves frequent interruptions and significant interaction with people which can be stressful at times.

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