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Powershell Helpdesk Jobs (NOW HIRING)

SBT Global, Inc.

IT Helpdesk

Plymouth, MI

Qualifications * 5+ years of hands-on IT support or Helpdesk experience . * Strong experience ... Experience with PowerShell or basic scripting . * Experience with software deployment, patch ...

Snyder Tech

L1 Helpdesk Technician

Bethlehem, PA · On-site

$18.50 - $24.75/hr

... helpdesk, tech support, or customer-facing service experience * Proven experience with Windows 10 ... Familiarity with scripting, PowerShell especially -- preferred, not required * Desire to learn and ...

Protingent

Helpdesk Technician Tier 3

Bellevue, WA · On-site

$32 - $46/hr

Experience with scripting or automation (PowerShell, Python). * Familiarity with cloud platforms ... helping our clients build the future. #TerraPro Meet Your Recruiter Rachel Wienckoski

IES Communications

Helpdesk Administrator

Tempe, AZ · On-site

$21/hr

A Helpdesk Administrator also handles server and domain changes. Also, among the duties is ... Basic PowerShell experience, or willing to learn. • Must be able to manage multiple tasks ...

Robert Half

Help Desk/Desktop Support Analyst

Davenport, IA · On-site

$18.25 - $24.75/hr

We are looking for a Help Desk/Desktop Support Analyst to join a contract assignment supporting ... Use PowerShell-supported processes and AI-assisted tools to streamline routine support activities ...

Bizzell

IT Specialist Helpdesk II

Hyattsville, MD

Helpdesk Support Services: * Act as the initial point of contact for users seeking technical ... Write/maintain small PowerShell/Python scripts for automation or data handling. * Recommend ...

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IT Helpdesk

Plymouth, MI

SBT Global, Inc.
See more jobs at SBT Global, Inc.external

Full-time

Posted 20 days ago

Job description

Company Description

Working Location: Plymouth, MI

Salary rate: $60 - 65k DOE

Job Description
  • Provide Tier 2 technical support for desktop and laptop computers, monitors, printers, scanners, mobile devices, and other peripherals.
  • Troubleshoot and resolve hardware, software, network, and Windows-related issues.
  • Support Windows 10/11 operating systems and Microsoft Office applications.
  • Manage user accounts, password resets, access permissions, and other requests through Active Directory.
  • Support user onboarding and offboarding, including account setup, access management, and equipment preparation.
  • Install, configure, update, and maintain desktop hardware and software.
  • Assist with software deployment, patches, system updates, and upgrades.
  • Utilize remote support tools such as SCCM and BeyondTrust to diagnose and resolve user issues.
  • Manage and document incidents, requests, troubleshooting steps, and resolutions through an IT ticketing system.
  • Escalate complex technical issues to senior infrastructure or network teams when necessary.
  • Provide on-site support and respond to urgent or business-critical IT issues.
  • Identify recurring technical issues and recommend process improvements or long-term solutions.
  • Maintain accurate IT asset and inventory records.
  • Follow established IT security policies, procedures, and operational standards.
  • Collaborate with network, infrastructure, security, and other IT teams to ensure timely issue resolution.
Qualifications
  • 5+ years of hands-on IT support or Helpdesk experience.
  • Strong experience supporting Windows 10/11 environment

Preferred Qualifications:

  • Experience with PowerShell or basic scripting.
  • Experience with software deployment, patch management, and system upgrades.
  • Experience with IT asset management and inventory systems.
  • Experience supporting network connectivity and basic networking issues.
  • Experience in a manufacturing, government, or large enterprise IT environment.
  • Knowledge of ITIL practices.
  • CompTIA A+, Network+, Microsoft, or other relevant certifications.
  • Korean/English bilingual communication skills.
  •  
  • Hands-on experience with Microsoft Active Directory and user account management.
  • Experience supporting Microsoft Office and standard enterprise applications.
  • Experience troubleshooting desktop, laptop, printer, monitor, network, and peripheral issues.
  • Experience with IT ticketing/service management systems.
  • Experience supporting 500+ end users in an enterprise or corporate environment.
  • Hands-on experience with remote support tools such as SCCM, BeyondTrust, Remote Desktop, or similar platforms.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to prioritize multiple support requests in a fast-paced environment.
  • Strong customer service mindset and ability to communicate effectively with non-technical users.

Additional Information

All your information will be kept confidential according to EEO guidelines.