We are seeking experienced Developer with strong knowledge of Microsoft Dynamics 365 (Field Service or related) to join our Dynamic team. The ideal candidate will play a pivotal role in developing and implementing robust solutions that enhance our field service operations, improve customer satisfaction, and drive digital transformation. This role will collaborate closely with a senior developer, product owner, business analyst, project manager, and cross-functional team to deliver robust, scalable, and innovative field service solutions that drive operational excellence and customer satisfaction.
Skills and Abilities:
Knowledge of:
Minimum Education and Certification:
- 3+ years of experience in software development, with at least 2 years focused on Microsoft D365 Field Service or related.
- Familiarity with CE Field Service components such as Work Orders, Scheduling, Asset Management, and Mobile applications.
- Bachelor's degree in computer science, IT, or related Microsoft D365 certifications.
Physical Demands:
- Frequently sits, uses hands and feet, reaches, speaks, and listens.
- Occasionally required to stand, walk, and stoops.
- Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.
Problem Solving and Innovation:
- Collaborate with ITBA/PM, product owners, and fellow developers to deliver outstanding support.
- Gather and assess data from various sources to identify the best solution according to requirements.
- Resolve complex technical challenges using personal expertise or thorough research.
- Works independently with minimal supervision.
Impact:
- Application stability and support across Archrock.
- Critical component of large-scale enterprise application solutions.
This role will be working alongside a senior developer. Your day-to-day tasks will include:
- Development and implementation of customizations, plugins, workflows, integrations, and web resources within the Microsoft D365 Field Service environment.
- Participate in technical discussions, provide architectural guidance, and set development standards and best practices.
- Configure and customize D365 Field Service modules, including work orders, scheduling, inventory, assets, and resource management.
- Integrate D365 Field Service with other Microsoft and Oracle applications using Power Platform, Azure Logic Apps, APIs, Power Platform, and third-party tools.
- Ensure code quality, security, and best practices through code reviews and technical documentation.
- Troubleshoot, debug, and optimize existing complex D365 Field Service solutions to ensure optimal performance and reliability.
- Work closely with a senior developer and product owner to translate technical specifications into solutions.
- Work with cross-functional teams to deliver end-to-end solutions, including testing, deployment, and post-implementation support.
- Actively participate in all Agile/Scrum ceremonies (sprint planning, daily stand-ups, reviews, retrospectives) to deliver solutions to user stories.
- Drive continuous improvement initiatives to enhance service efficiency, technician effectiveness, and report accuracy within the D365 platform.
Stay up to date with the latest D365 features, roadmap, best practices, and proactively recommend improvements.
Non-Essential Duties: Performs other duties as assigned.
All employees shall be in compliance with the Archrock Health Safety and Environmental Policy and local, statutory and/or regulatory requirements at all times.